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Custom paper profiles no longer working when printing from PS to Canon Pro-4000

Community Beginner ,
Feb 20, 2024 Feb 20, 2024

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Perhaps it started when I recently upgraded to Ventura (i'm on 13.6.4).  My custom profiles I've been using successfully for years, no longer produce accurate color (brownish cast) when printing from PS. Some folks suggest the profile is being applied twice, but I've tried everything to fix the problem.

Even the profiles from my media manufacturer (Breathing Color) produce the same result. They come with a AM1x file that should work , as it's always done in the past.  I've been succesfully using color management on Macs w/PS for over 20 years (Epson & Canon printers).

 

I've reinstalled my Canon Drivers, created new custom paper profiles (both in Canon's Media Configuration Tool and i1Studio) and spent 3 phone sessions with Canon tech support. PS is version 25.6

 

When I use Canon's paper profiles, accurate color.  When I print from Preview using my custom profiles, accurate color.  It seems to be something in PS or the Mac OS that is causing the problem, and I can't find a work around - I need to be able to print from PS on third party media! 

 

I'm wondering if others have this exact problem.  I found this link to a photographer having the same problem in 2017, but his detailed work around doesn't work for me https://martinbaileyphotography.com/2017/05/15/how-to-avoid-color-issues-on-imageprograf-pro-printer...

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Adobe
Community Beginner ,
Feb 22, 2024 Feb 22, 2024

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I found a work around.  Print from Photoshop using "Printer Manages Color", with Canon color matching.  I've always printed from PS using "Photoshop Manages Color" and then selecting my custom paper profile - but that is apparently applying the profile twice.  I hope this issue gets solved soon.

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Community Expert ,
Feb 29, 2024 Feb 29, 2024

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@hw25477857 When using "Photoshop Manages Color", if you ensure that driver colormanagement is disabled then you should not have issues caused by double profiling. In most cases it SHOULD be disabled automatically, Photoshop send an instruction to the driver to do that.

With recent MacOS versions, it seems like it's quite hard to do that, you SHOULD see (under print settings) that Colorsync is checked but greyed out. IF you see Canon checked you may have to repeat the process until you see Colorsync is checked but greyed out there. Frustrating I know. 

 

There's another possibility, when the OS or drivers are updated it CAN change printer appearance and invalidate old custom profiles. 

Using "Printer Manages Color" isn't a solution for everyone because only the printer manufacturers' own media are available through that route.

 

I hope this helps
neil barstow, colourmanagement net - adobe forum volunteer - co-author: 'getting colour right'
google me "neil barstow colourmanagement" for lots of free articles on colour management
Help others by clicking "Correct Answer" if the question is answered.
Found the answer elsewhere? Share it here. "Upvote" is for useful posts.

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