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Steffen23069551yo4b
Participant
February 9, 2022
Question

Deactivate Photoshop CS6 on non-accessible computers

  • February 9, 2022
  • 1 reply
  • 2004 views

I want to deactivate Photoshop installations that are no longer existent (formatted hard disks, broken computers). Photoshop was installed but before formatting the harddisk it was not deactivated. CS6 products do not show up in the online account under activated devides. How can I activate the new installation?

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    1 reply

    TheDigitalDog
    TheDigitalDog
    Inspiring
    February 9, 2022

    If a solution exists, and I don't know if it does considering how old CS6 is, the only option would be through Adobe itself. You'll have to contact them about this:

    https://www.adobe.com/about-adobe/contact.html

    Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"
    S
    Steffen23069551yo4bAuthor
    Participant
    February 9, 2022

    Funny enough, they pointed me to this forum...

    I mean I have purchased a Pro product, yes it is old but I should still be able to use it. This is also not a compatibility issue but simply a licensing check issue.

      TheDigitalDog
      TheDigitalDog
      Inspiring
      February 9, 2022

      But the issue is deactivation of the old computer. We can not do that. 

      Perhaps you can install PS again and deactivate assuming the old servers are even operating? 

      Try Adobe again, only they can, if possible, do this on a dead computer you can't deactivate yourself. 

      Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"
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