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Participant
February 9, 2022
Question

Deactivate Photoshop CS6 on non-accessible computers

  • February 9, 2022
  • 1 reply
  • 2005 views

I want to deactivate Photoshop installations that are no longer existent (formatted hard disks, broken computers). Photoshop was installed but before formatting the harddisk it was not deactivated. CS6 products do not show up in the online account under activated devides. How can I activate the new installation?

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1 reply

TheDigitalDog
Inspiring
February 9, 2022

If a solution exists, and I don't know if it does considering how old CS6 is, the only option would be through Adobe itself. You'll have to contact them about this:

https://www.adobe.com/about-adobe/contact.html

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"
Participant
February 9, 2022

Funny enough, they pointed me to this forum...

I mean I have purchased a Pro product, yes it is old but I should still be able to use it. This is also not a compatibility issue but simply a licensing check issue.

Chuck Uebele
Community Expert
Community Expert
February 9, 2022

There is an issue with Adobe's help, turning back this type of request to the forums. Only Adobe can reset the license.