Deactivating and Reactivating CS6. Woe is me...

[duaneh49381609]

I purchased a perpetual license for  CS6 Design and Web Prem in 2012. No doubt over the years I changed PCs, scrapped older ones and reinstalled on replacements. Today I downloaded the suite from my account on Adobe and activated Acrobat. Photoshop however proved impossible to activate (too many computers error message). Adobe support says I am SOL. How can I possibly deactivate on my defunct and scrapped computers? Can Adobe do this? Any help appreciated...

 

[Ged_Traynor]

@duaneh49381609 Adobe no longer reset activation counts, so you're pretty much out of luck I'm afraid

[Semaphoric]

I don't know if this will work, but if you look at your Adobe account, under the Plans and Payment tab, there is an Activated Devices section, with an option to deactivate.

[duaneh49381609]

Thanks, I noticed this as well. Didn't do anything for me...

[Ged_Traynor]

@Semaphoric that option only works for the Creative Cloud activated devices