Dear Adobe...[cancel does not work]

Report · Mar 09, 2019

Why put a "Cancel" button on active progress bars when said button, consistently, does absolutely nothing?

Asking for a friend.

[Title edited for clarity by moderator. Was: “Dear Adobe...”]

Report · Mar 09, 2019

Hi Sloan,

This is a user-to-user group, and most of us are users who volunteer to help other people when they come across a problem they can’t solve. There is another forum for bugs.

Please explain what “your friend” is asking about more specifically, because right now I have no idea where you are seeing this. Screen shots are useful.

Thanks,

Jane

Report · Mar 09, 2019

What I'm describing is pretty simple + universal, across most Adobe products: when opening a large file (especially PSB's), or perhaps executing a memory-intensive command or operation (e.g., lens blur on extremely large files or adjusting complex vectors), there is a progress bar (i.e., meter, indicating the level of progress the action has reached). To the right of all progress bars rests a "Cancel" button-- say, for instances where perhaps you opened the *wrong* massive file (or initiated a process) by mistake. One would assume the "Cancel" button would, in fact, cancel the operation. Instead, it just ignores your request and completes the operation anyway ... which, naturally can be incredibly frustrating when the file is upwards of 8GB with many, many artboards, links, smart filters, and vectors.

You'd assume that button would exist for this very purpose, but it does absolutely nothing. This is not unique to one machine, PC vs. Mac, etc. It's pretty universal.

Didn't realize I was on the wrong forum.

Report · Mar 09, 2019

Hi Sloan,

Cancel has not failed for me (yet). Which Adobe products other than Photoshop?

In Photoshop, please go to Help > System Info and copy your info, then paste it into a forum thread.

Jane

Report · Mar 09, 2019

Serial number removed by moderator.

Odd.. It's a running joke among colleagues (again, not isolated to my machine), I figured it was just "one of those things" but today it got the best of me with the file I'm currently working on (and on a print deadline). Lately, I'm in Photoshop, Illustrator, and/or InDesign mostly. System info:

Adobe Photoshop Version: 20.0.3 20190130.r.57 2019/01/30: 1204598 x64

Number of Launches: 177

Operating System: Windows 10 64-bit

Version: 10 or greater 10.0.17763.292

System architecture: Intel CPU Family:6, Model:14, Stepping:9 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading

Physical processor count: 4

Logical processor count: 8

Processor speed: 3096 MHz

Built-in memory: 65365 MB

Free memory: 50905 MB

Memory available to Photoshop: 59888 MB

Memory used by Photoshop: 85 %

Alias Layers: Disabled.

Modifier Palette: Enabled.

Highbeam: Enabled.

Image tile size: 1028K

Image cache levels: 8

Font Preview: Medium

TextComposer: Latin

Display: 1

Display Bounds: top=0, left=0, bottom=2160, right=3840

Display: 2

Display Bounds: top=0, left=3840, bottom=1080, right=5760

OpenGL Drawing: Enabled.

OpenGL Allow Old GPUs: Not Detected.

OpenGL Drawing Mode: Advanced

OpenGL Allow Normal Mode: True.

OpenGL Allow Advanced Mode: True.

AIFCoreInitialized=1

AIFOGLInitialized=1

OGLContextCreated=1

NumGLGPUs=1

NumCLGPUs=2

NumNativeGPUs=0

glgpu[0].GLVersion="4.1"

glgpu[0].IsIntegratedGLGPU=0

glgpu[0].GLMemoryMB=1024

glgpu[0].GLName="Intel(R) HD Graphics P630"

glgpu[0].GLVendor="Intel"

glgpu[0].GLVendorID=32902

glgpu[0].GLDriverVersion="23.20.16.4973"

glgpu[0].GLRectTextureSize=16384

glgpu[0].GLRenderer="Intel(R) HD Graphics P630"

glgpu[0].GLRendererID=22813

glgpu[0].HasGLNPOTSupport=1

glgpu[0].GLDriver="C:\WINDOWS\System32\DriverStore\FileRepository\ki126973.inf_amd64_06dde156632145e3\igdumdim64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\ki126973.inf_amd64_06dde156632145e3\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\ki126973.inf_amd64_06dde156632145e3\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\ki126973.inf_amd64_06dde156632145e3\igd12umd64.dll"

glgpu[0].GLDriverDate="20180228000000.000000-000"

glgpu[0].CanCompileProgramGLSL=1

glgpu[0].GLFrameBufferOK=1

glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="1.30 - Build 23.20.16.4973"

glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[1447]

glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[8]

glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[192]

glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[32]

glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[32]

glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]

glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]

glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[4096]

glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[64]

glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]

glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1

glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1

glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1

glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1

glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1

glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1

glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1

glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1

glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1

glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=0

clgpu[0].CLPlatformVersion="2.1 "

clgpu[0].CLDeviceVersion="2.1 NEO "

clgpu[0].IsIntegratedCLGPU=1

clgpu[0].CLMemoryMB=26146

clgpu[0].CLName="Intel(R) HD Graphics P630"

clgpu[0].CLVendor="Intel(R) Corporation"

clgpu[0].CLVendorID=32902

clgpu[0].CLDriverVersion="23.20.16.4973"

clgpu[0].CLBandwidth=2.36252e+10

clgpu[0].CLCompute=181.291

clgpu[1].CLPlatformVersion="1.2"

clgpu[1].CLDeviceVersion="1.2 CUDA"

clgpu[1].IsIntegratedCLGPU=0

clgpu[1].CLMemoryMB=16384

clgpu[1].CLName="Quadro P5000"

clgpu[1].CLVendor="NVIDIA Corporation"

clgpu[1].CLVendorID=4318

clgpu[1].CLDriverVersion="411.81"

clgpu[1].CLBandwidth=1.62138e+11

clgpu[1].CLCompute=2006.29

License Type: Subscription

Serial number: xxxxxxxx

GUIDBucket:Composite Core (enable_composite_core): onComposite Core UI (comp_core_ui): offDocument Graph (enable_doc_graph): off

Application folder: C:\Program Files\Adobe\Adobe Photoshop CC 2019\

Temporary file path: C:\Users\sloan\AppData\Local\Temp\

Photoshop scratch has async I/O enabled

Scratch volume(s):

E:\, 3.64T, 1.86T free

D:\, 1.82T, 92.8G free

C:\, 952.4G, 474.2G free

Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2019\Required\Plug-Ins\

Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2019\Plug-Ins\

Installed components:

A3DLIBS.dll A3DLIB Dynamic Link Library 9.2.0.112

ACE.dll ACE 2018/11/13-18:07:21 79.603421 79.603421

AdbePM.dll PatchMatch 2018/09/10:19:04:15 1.601805 1.601805

AdobeLinguistic.dll Adobe Linguisitc Library 13.0.0.0

AdobeOwl.dll Adobe Owl 5.3.0

AdobePDFL.dll PDFL 2018/08/23-00:56:13 79.301181 79.301181

AdobePIP.dll Adobe Product Improvement Program 8.0.0.52.48027

AdobeSVGAGM.dll AdobeSVGAGM 79.600623 79.600623

AdobeXMP.dll Adobe XMP Core 2018/08/13-16:40:22 79.163499 79.163499

AdobeXMPFiles.dll Adobe XMP Files 2018/08/13-16:40:22 79.163499 79.163499

AdobeXMPScript.dll Adobe XMP Script 2018/08/13-16:40:22 79.163499 79.163499

adobe_caps.dll Adobe CAPS 10,0,0,6

AGM.dll AGM 2018/08/14-01:11:25 79.600623 79.600623

ahclient.dll AdobeHelp Dynamic Link Library 4.0.0.0

AIDE.dll AIDE 2018/08/10-16:31:38 79.600470 79.600470

ARE.dll ARE 2018/08/14-01:11:25 79.600623 79.600623

AXE8SharedExpat.dll AXE8SharedExpat 2018/06/25-18:00:38 79.598424 79.598424

AXEDOMCore.dll AXEDOMCore 2018/06/25-18:00:38 79.598424 79.598424

Bib.dll BIB 2018/08/14-01:11:25 79.600623 79.600623

BIBUtils.dll BIBUtils 2018/08/14-01:11:25 79.600623 79.600623

boost_date_time.dll photoshopdva 12.1.0

boost_filesystem.dll photoshopdva 12.1.0

boost_system.dll photoshopdva 12.1.0

boost_threads.dll photoshopdva 12.1.0

cg.dll NVIDIA Cg Runtime 3.0.00007

cgGL.dll NVIDIA Cg Runtime 3.0.00007

CITThreading.dll Adobe CITThreading 2.1.0.1 2.1.0.1

CoolType.dll CoolType 2018/08/14-01:11:25 79.600623 79.600623

CRClient.dll Adobe Crash Reporter Client DLL 2.0.3.0

dnssd.dll Bonjour 3,0,0,2

dvaaccelerate.dll photoshopdva 12.1.0

dvaappsupport.dll photoshopdva 12.1.0

dvaaudiodevice.dll photoshopdva 12.1.0

dvacore.dll photoshopdva 12.1.0

dvacrashhandler.dll Adobe Audition CC 2017 10.0.0

dvamarshal.dll photoshopdva 12.1.0

dvamediatypes.dll photoshopdva 12.1.0

dvametadata.dll photoshopdva 12.1.0

dvametadataapi.dll photoshopdva 12.1.0

dvametadataui.dll photoshopdva 12.1.0

dvaplayer.dll photoshopdva 12.1.0

dvascripting.dll photoshopdva 12.1.0

dvatransport.dll photoshopdva 12.1.0

dvaui.dll photoshopdva 12.1.0

dvaunittesting.dll photoshopdva 12.1.0

dynamiclink.dll photoshopdva 12.1.0

ExtendScript.dll ExtendScript 2017/08/31-12:13:14 81.1157194 81.1157194

icucnv58.dll International Components for Unicode 58, 2, 0, 0

icudt58.dll International Components for Unicode 58, 2, 0, 0

icuuc58.dll International Components for Unicode 58, 2, 0, 0

igestep30.dll IGES Reader 9.3.0.113

JP2KLib.dll JP2KLib 2018/06/25-18:00:38 79.271024 79.271024

libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)

libiomp5md.dll Intel(R) OpenMP* Runtime Library 5.0

libmmd.dll Intel(R) C/C++/Fortran Compiler 18.0.0

LogSession.dll LogSession 8.0.0.52.48027

mediacoreif.dll photoshopdva 12.1.0

MPS.dll MPS 2018/08/06-15:20:35 79.600183 79.600183

pdfsettings.dll Adobe PDFSettings 1.04

Photoshop.dll Adobe Photoshop CC 2019 20.0

Plugin.dll Adobe Photoshop CC 2019 20.0

PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit) 9.2.1

PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 9.2.1.39

PSCloud.dll 1.0.0.1

PSViews.dll Adobe Photoshop CC 2019 20.0

SCCore.dll ScCore 2017/08/31-12:13:14 81.1157194 81.1157194

SVGRE.dll SVGRE 79.600623 79.600623

svml_dispmd.dll Intel(R) C/C++/Fortran Compiler 18.0.0

tbb.dll Intel(R) Threading Building Blocks for Windows 2018, 0, 2017, 1205

tbbmalloc.dll Intel(R) Threading Building Blocks for Windows 2018, 0, 2017, 1205

TfFontMgr.dll FontMgr 9.3.0.113

TfKernel.dll Kernel 9.3.0.113

TFKGEOM.dll Kernel Geom 9.3.0.113

TFUGEOM.dll Adobe, UGeom© 9.3.0.113

VulcanControl.dll Vulcan Application Control Library 5.3.0.16

VulcanMessage5.dll Vulcan Message Library 5.3.0.16

WinRTSupport.dll Adobe Photoshop Windows RT Support 20.0.0.0

WRServices.dll WRServices Tue August 14 2018 12:26:24 Build 0.23627 0.23627

wu3d.dll U3D Writer 9.3.0.113

Required plug-ins:

3D Studio 20.0 (20190130.r.57 2019/01/30: 1204598) - from the file “U3D.8bi”

Accented Edges 20.0 - from the file “Filter Gallery.8bf”

Adaptive Wide Angle 20.0 - from the file “Adaptive Wide Angle.8bf”

Angled Strokes 20.0 - from the file “Filter Gallery.8bf”

Average 20.0 (20190130.r.57 2019/01/30: 1204598) - from the file “Average.8bf”

Bas Relief 20.0 - from the file “Filter Gallery.8bf”

BMP 20.0 - from the file “Standard MultiPlugin.8bf”

Camera Raw 11.2 - from the file “Camera Raw.8bi”

Camera Raw Filter 11.2 - from the file “Camera Raw.8bi”

Chalk && Charcoal 20.0 - from the file “Filter Gallery.8bf”

Charcoal 20.0 - from the file “Filter Gallery.8bf”

Chrome 20.0 - from the file “Filter Gallery.8bf”

Cineon 20.0 (20190130.r.57 2019/01/30: 1204598) - from the file “Cineon.8bi”

Clouds 20.0 (20190130.r.57 2019/01/30: 1204598) - from the file “Clouds.8bf”

Collada 20.0 (20190130.r.57 2019/01/30: 1204598) - from the file “U3D.8bi”

Color Halftone 20.0 - from the file “Standard MultiPlugin.8bf”

Colored Pencil 20.0 - from the file “Filter Gallery.8bf”

Conté Crayon 20.0 - from the file “Filter Gallery.8bf”

Craquelure 20.0 - from the file “Filter Gallery.8bf”

Crop and Straighten Photos 20.0 (20190130.r.57 2019/01/30: 1204598) - from the file “CropPhotosAuto.8li”

Crop and Straighten Photos Filter 20.0 - from the file “Standard MultiPlugin.8bf”

Crosshatch 20.0 - from the file “Filter Gallery.8bf”

Crystallize 20.0 - from the file “Standard MultiPlugin.8bf”

Cutout 20.0 - from the file “Filter Gallery.8bf”

Dark Strokes 20.0 - from the file “Filter Gallery.8bf”

De-Interlace 20.0 - from the file “Standard MultiPlugin.8bf”

Dicom 20.0 - from the file “Dicom.8bi”

Difference Clouds 20.0 (20190130.r.57 2019/01/30: 1204598) - from the file “Clouds.8bf”

Diffuse Glow 20.0 - from the file “Filter Gallery.8bf”

Displace 20.0 - from the file “Standard MultiPlugin.8bf”

Dry Brush 20.0 - from the file “Filter Gallery.8bf”

Eazel Acquire 20.0 (20190130.r.57 2019/01/30: 1204598) - from the file “EazelAcquire.8ba”

Entropy 20.0 (20190130.r.57 2019/01/30: 1204598) - from the file “statistics.8ba”

Export Color Lookup Tables 20.0 (20190130.r.57 2019/01/30: 1204598) - from the file “Export3DLUT.8be”

Extrude 20.0 - from the file “Standard MultiPlugin.8bf”

FastCore Routines 20.0 (20190130.r.57 2019/01/30: 1204598) - from the file “FastCore.8bx”

Fibers 20.0 - from the file “Standard MultiPlugin.8bf”

Film Grain 20.0 - from the file “Filter Gallery.8bf”

Filter Gallery 20.0 - from the file “Filter Gallery.8bf”

Flash 3D 20.0 (20190130.r.57 2019/01/30: 1204598) - from the file “U3D.8bi”

Fresco 20.0 - from the file “Filter Gallery.8bf”

Glass 20.0 - from the file “Filter Gallery.8bf”

Glowing Edges 20.0 - from the file “Filter Gallery.8bf”

Google Earth 4 20.0 (20190130.r.57 2019/01/30: 1204598) - from the file “U3D.8bi”

Grain 20.0 - from the file “Filter Gallery.8bf”

Graphic Pen 20.0 - from the file “Filter Gallery.8bf”

Halftone Pattern 20.0 - from the file “Filter Gallery.8bf”

Halide Bottlenecks 20.0 (20190130.r.57 2019/01/30: 1204598) - from the file “HalideBottlenecks.8bx”

HDRMergeUI 20.0 - from the file “HDRMergeUI.8bf”

HSB/HSL 20.0 - from the file “Standard MultiPlugin.8bf”

IFF Format 20.0 - from the file “Standard MultiPlugin.8bf”

IGES 20.0 (20190130.r.57 2019/01/30: 1204598) - from the file “U3D.8bi”

Ink Outlines 20.0 - from the file “Filter Gallery.8bf”

JPEG 2000 20.0 - from the file “JPEG2000.8bi”

Kurtosis 20.0 (20190130.r.57 2019/01/30: 1204598) - from the file “statistics.8ba”

Lens Blur 20.0 - from the file “Lens Blur.8bf”

Lens Correction 20.0 - from the file “Lens Correction.8bf”

Lens Flare 20.0 - from the file “Standard MultiPlugin.8bf”

Liquify 20.0 - from the file “Liquify.8bf”

Matlab Operation 20.0 (20190130.r.57 2019/01/30: 1204598) - from the file “ChannelPort.8bf”

Maximum 20.0 (20190130.r.57 2019/01/30: 1204598) - from the file “statistics.8ba”

Mean 20.0 (20190130.r.57 2019/01/30: 1204598) - from the file “statistics.8ba”

Measurement Core 20.0 (20190130.r.57 2019/01/30: 1204598) - from the file “MeasurementCore.8me”

Median 20.0 (20190130.r.57 2019/01/30: 1204598) - from the file “statistics.8ba”

Mezzotint 20.0 - from the file “Standard MultiPlugin.8bf”

Minimum 20.0 (20190130.r.57 2019/01/30: 1204598) - from the file “statistics.8ba”

MMXCore Routines 20.0 (20190130.r.57 2019/01/30: 1204598) - from the file “MMXCore.8bx”

Mosaic Tiles 20.0 - from the file “Filter Gallery.8bf”

Multiprocessor Support 20.0 (20190130.r.57 2019/01/30: 1204598) - from the file “MultiProcessor Support.8bx”

Neon Glow 20.0 - from the file “Filter Gallery.8bf”

Note Paper 20.0 - from the file “Filter Gallery.8bf”

NTSC Colors 20.0 (20190130.r.57 2019/01/30: 1204598) - from the file “NTSC Colors.8bf”

Ocean Ripple 20.0 - from the file “Filter Gallery.8bf”

OpenEXR 20.0 - from the file “Standard MultiPlugin.8bf”

Paint Daubs 20.0 - from the file “Filter Gallery.8bf”

Palette Knife 20.0 - from the file “Filter Gallery.8bf”

Patchwork 20.0 - from the file “Filter Gallery.8bf”

Paths to Illustrator 20.0 - from the file “Standard MultiPlugin.8bf”

PCX 20.0 (20190130.r.57 2019/01/30: 1204598) - from the file “PCX.8bi”

Photocopy 20.0 - from the file “Filter Gallery.8bf”

Picture Package Filter 20.0 (20190130.r.57 2019/01/30: 1204598) - from the file “ChannelPort.8bf”

Pinch 20.0 - from the file “Standard MultiPlugin.8bf”

Pixar 20.0 (20190130.r.57 2019/01/30: 1204598) - from the file “Pixar.8bi”

Plaster 20.0 - from the file “Filter Gallery.8bf”

Plastic Wrap 20.0 - from the file “Filter Gallery.8bf”

PLY 20.0 (20190130.r.57 2019/01/30: 1204598) - from the file “U3D.8bi”

Pointillize 20.0 - from the file “Standard MultiPlugin.8bf”

Polar Coordinates 20.0 - from the file “Standard MultiPlugin.8bf”

Portable Bit Map 20.0 (20190130.r.57 2019/01/30: 1204598) - from the file “PBM.8bi”

Poster Edges 20.0 - from the file “Filter Gallery.8bf”

PRC 20.0 (20190130.r.57 2019/01/30: 1204598) - from the file “U3D.8bi”

Radial Blur 20.0 - from the file “Standard MultiPlugin.8bf”

Radiance 20.0 (20190130.r.57 2019/01/30: 1204598) - from the file “Radiance.8bi”

Range 20.0 (20190130.r.57 2019/01/30: 1204598) - from the file “statistics.8ba”

Render Color Lookup Grid 20.0 (20190130.r.57 2019/01/30: 1204598) - from the file “Export3DLUT.8be”

Reticulation 20.0 - from the file “Filter Gallery.8bf”

Ripple 20.0 - from the file “Standard MultiPlugin.8bf”

Rough Pastels 20.0 - from the file “Filter Gallery.8bf”

Save for Web 20.0 - from the file “Save for Web.8be”

ScriptingSupport 20.0 - from the file “ScriptingSupport.8li”

Shake Reduction 20.0 - from the file “Shake Reduction.8bf”

Shear 20.0 - from the file “Standard MultiPlugin.8bf”

Skewness 20.0 (20190130.r.57 2019/01/30: 1204598) - from the file “statistics.8ba”

Smart Blur 20.0 - from the file “Standard MultiPlugin.8bf”

Smudge Stick 20.0 - from the file “Filter Gallery.8bf”

Solarize 20.0 (20190130.r.57 2019/01/30: 1204598) - from the file “Solarize.8bf”

Spaces 20.0 - from the file “Spaces.8li”

Spatter 20.0 - from the file “Filter Gallery.8bf”

Spherize 20.0 - from the file “Standard MultiPlugin.8bf”

Sponge 20.0 - from the file “Filter Gallery.8bf”

Sprayed Strokes 20.0 - from the file “Filter Gallery.8bf”

Stained Glass 20.0 - from the file “Filter Gallery.8bf”

Stamp 20.0 - from the file “Filter Gallery.8bf”

Standard Deviation 20.0 (20190130.r.57 2019/01/30: 1204598) - from the file “statistics.8ba”

STL 20.0 (20190130.r.57 2019/01/30: 1204598) - from the file “U3D.8bi”

Sumi-e 20.0 - from the file “Filter Gallery.8bf”

Summation 20.0 (20190130.r.57 2019/01/30: 1204598) - from the file “statistics.8ba”

Targa 20.0 - from the file “Standard MultiPlugin.8bf”

Texturizer 20.0 - from the file “Filter Gallery.8bf”

Tiles 20.0 - from the file “Standard MultiPlugin.8bf”

Torn Edges 20.0 - from the file “Filter Gallery.8bf”

Twirl 20.0 - from the file “Standard MultiPlugin.8bf”

U3D 20.0 (20190130.r.57 2019/01/30: 1204598) - from the file “U3D.8bi”

Underpainting 20.0 - from the file “Filter Gallery.8bf”

Vanishing Point 20.0 - from the file “VanishingPoint.8bf”

Variance 20.0 (20190130.r.57 2019/01/30: 1204598) - from the file “statistics.8ba”

Virtual Reality Modeling Language | VRML 20.0 (20190130.r.57 2019/01/30: 1204598) - from the file “U3D.8bi”

Water Paper 20.0 - from the file “Filter Gallery.8bf”

Watercolor 20.0 - from the file “Filter Gallery.8bf”

Wave 20.0 - from the file “Standard MultiPlugin.8bf”

Wavefront|OBJ 20.0 (20190130.r.57 2019/01/30: 1204598) - from the file “U3D.8bi”

WIA Support 20.0 (20190130.r.57 2019/01/30: 1204598) - from the file “WIASupport.8li”

Wind 20.0 - from the file “Standard MultiPlugin.8bf”

Wireless Bitmap 20.0 (20190130.r.57 2019/01/30: 1204598) - from the file “WBMP.8bi”

ZigZag 20.0 - from the file “Standard MultiPlugin.8bf”

Optional and third party plug-ins: NONE

Duplicate and Disabled plug-ins: NONE

Plug-ins that failed to load: NONE

Extensions:

com.adobe.Butler.backend 2.1.1 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2019\Required\CEP\extensions\com.adobe.Butler.backend\index.html”

com.adobe.inapp.purchase 1.0.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_1_125\purchaseStock.html”

Libraries 1.0.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_1_125\index.html”

com.adobe.stock.panel.licensing 0.1.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2019\Required\CEP\extensions\com.adobe.stock.panel.licensing\index.html”

New Document 2.5.1 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.adobe.ccx.fnft-2.5.1\fnft.html?v=2.5.1.8”

com.adobe.inapp.typekit.purchase 1.0.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_1_125\purchaseTypekit.html”

Home 2.5.3 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.adobe.ccx.start-2019\index.html?v=2.5.3.3”

Adobe Color Themes 6.1.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2019\Required\CEP\extensions\com.adobe.KulerPanel.html\index.html”

Export As 4.6.7 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2019\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”

Installed TWAIN devices: NONE

Report · Mar 09, 2019

Hi

I've occasionally seen it - but Esc normally works when cancel doesn't

As an aside - your system info is showing conflicting GPUs (Intel and NVidia Quadro). If you get issues using some filters (e.g Oil Paint) and 3D you may need to force the use of the Nvidia card. See section 7 here:

Troubleshoot Photoshop graphics processor (GPU) and graphics driver issues

Dave

Report · Mar 09, 2019

I've tried Esc as well.. The crazy thing is, sometimes the progress bar will run (on a large file) for upwards of a minute and I can hit Esc and/or Cancel 20+ times and still nothing, just fully unresponsive-- until, of course, it's finished with what it's doing. My machine is very "lean" as well and rarely do I have much in the way of background processes running. I have several secondary machines (for rendering), though and the issue persists somewhat consistently, and very specifically with large PSB's.

Report · Jun 06, 2022

Happens to me daily. I'm honestly shocked to see hear from someone who hasn't experienced this on the regular. These programs should at some point be rewritten from the bottom up in my opinion.

Report · Mar 09, 2019

I've seen it too. It is annoying.

Report · Mar 09, 2019

https://forums.adobe.com/people/Sloan+Elliot wrote
Why put a "Cancel" button on active progress bars when said button, consistently, does absolutely nothing?

because Photoshop was made back in the days of single channel systems not todays multi-threads

opening a popout panel like 3d, system info or fonts will lock the main program from responding to cancels [or shut downs] until that sub panel is closed first

Report · Mar 09, 2019

I feel like there's some truth to that; when clicking "Cancel", I get the Windows "ding" sound and the button itself doesn't even actuate (it's the same idea as having an Open or Save dialog open, and clicking anything in the UI outside of said dialog-- it's forbidden. Just strange that a deliberate "Cancel" button was placed and has no apparent functionality, where everything is completely locked until it has finished its task, thus rendering the button completely pointless. Hence my initial inquiry: why is it there in the first place?

I'm just fascinated by those who claim it doesn't happen, as I've dealt with this for many years, on many systems, software versions, OS's, etc. Maybe people don't notice it as often because they're not dealing with slower loads/operations x massive file sizes..

Report · Mar 10, 2019

Yeah, it can be pretty annoying if you try to cancel, say, a big pano stitch.

I always assumed it was because some operation needed to finish. Like shutting down Windows - it doesn't go "poof", does it? There's things to do in the correct sequence.

Don't forget that there are huge amounts of data being shuffled around. It doesn't just vanish into thin air.

Report · Mar 10, 2019

I would agree with D Fosse. Having written some script for PS, sometime the escape works quickly in ending the script, other times, not so much, mainly when a loop is being run. It seems that the escape is noted, but it is put in the sequence of things that have already been processed in the script. So while the actual process hasn't been completed in PS, the script loop has finished being processed and is waiting for PS to run the actions, and that escape is registered after the loop has been finished, or near the end. So it might be the same with other functions in PS.

Report · Mar 02, 2023

Hi DNGR, Ltd.

I don't know if you're still looking for a response, but here's my explanation for why "cancel" doesn't always work.

Some processes in Photoshop are script based, which means there's a single command line file that Photoshop runs to accomplish the task.

Command Line procceses cannot be stopped without dangerous side effects, like memory leaks and file corruption.

So, the safest course of action, which Photoshop takes, is to complete the process and then restore the state of the document before that task was ran.

Hope this helps.

Adobe Support Community

Dear Adobe...[cancel does not work]