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1

Defective monitor profile

Community Beginner ,
Jul 25, 2012 Jul 25, 2012

I just bought a new monitor (LG IPS235) and when I open Photoshop CS6, this message pops up: "The monitor profile "LG IPS235" appears to be defective. Please rerun your monitor calibration software." (BTW, I didnt run any calibration software). There are two choices: "Ignore profile" - "Use Anyway".

When I choose the option "Use anyway" and I open some image, it has strong warm cast. But when I open same image outside of Photoshop, everything seems to be ok.

And when I open Photoshop with the option "Ignore profile", everything seems to be ok too.

So whats going on? What should I do?

BTW, I found  this paper in the monitor's box:

http://imageshack.us/photo/my-images/829/imgfd.jpg/

Does it mean something? How can I assure the display quality according to this? Why the color profile is defective when the monitor has some kind of display quality assurance.

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Adobe
Community Expert ,
Sep 15, 2017 Sep 15, 2017

Yes, but I think this thread is a useful first-aid kit for people who are suddenly stuck with a bogus profile and have no idea what hit them.

It's been mentioned several times that the proper fix is to get a calibrator. Meanwhile, sRGB will get them back in business, no worse off than they were already.

https://forums.adobe.com/people/NB%2C+colourmanagement  wrote

The issues with Microsoft not loading the LUT / and/or not controlling profiles of 2 screens properly is a real pain in the colourmanagement world.

I keep hearing this, and I've no idea where it comes from. In the 10-12 years since I started getting seriously into display calibration and color management, I've never even seen a hint of any problems from Windows, xp and upwards. It's clockwork reliable.

In fact, if you were to compile statistics from forum threads here, you'd see that this has been more of a problem with Mac OS.

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Community Expert ,
Sep 15, 2017 Sep 15, 2017

https://forums.adobe.com/people/NB%2C+colourmanagement   wrote

The issues with Microsoft not loading the LUT / and/or not controlling profiles of 2 screens properly is a real pain in the colourmanagement world.

I keep hearing this, and I've no idea where it comes from. In the 10-12 years since I started getting seriously into display calibration and color management, I've never even seen a hint of any problems from Windows, xp and upwards. It's clockwork reliable.

Hi Dag,

I did come across that problem on my system after the Windows 10 creator update. To get the calibration data stored in the monitor ICC files to load into the video card LUTs I had to go into the Advanced tab on Windows Colour Management and check "Use Windows display calibration". From there on they loaded correctly.

Dave

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Community Expert ,
Sep 15, 2017 Sep 15, 2017
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Hi DfFosse

You’re right, sRGB IS good for trouble shooting in the dual screen situation, as are those purposely whacked display profiles (e.g. from Chromix).

My point was to mention calibration in context of sRGB seeming to perhaps be suggested as an all encompassing fix (which was the proposal of Microsoft and HP back in the 90’s).

My fear is that an unenlightened user might pick up the “use sRGB” idea and run with it - for a permanent “fix” which it’s not.

For troubleshooting it would be very useful.

neil barstow, colourmanagement

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LEGEND ,
Jul 25, 2012 Jul 25, 2012

Noel Carboni wrote:

…In a quick search myself I couldn't determine whether a) the monitor is wide-gamut…

Hehehehe…  for $192 shipped? 

It appears to be a good value, though.

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LEGEND ,
Jul 25, 2012 Jul 25, 2012

This is an excellent site to get you started in the study of color management:

http://www.gballard.net/psd/cmstheory.html

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New Here ,
May 09, 2016 May 09, 2016

you had to setting monitor calibration in color management menu. I have same problem too and now solved

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Community Expert ,
Jul 14, 2016 Jul 14, 2016

Hi Hellboy,

you've received some useful help here and it seems to have fixed you up with a workaround.

But I feel it's important to appreciate that the display profile is more than something that occasionally goes wrong, it's vital to accurate display of images. After all your display is your window onto your file content.

To be sure of appearance, you need to get some kind of calibration device for your screen and build a proper display profile. If you ever send out files for printing, or even print images yourself, you'll find that the increased accuracy in image display that a decent display profile gives is very advantageous.

You could start with something pretty simple in the way of equipment, why not have a look here for some info: Spyder5 sensor for screen calibration and profiling | colourmanagement.net  you can get a code for a good discount too.

I hope this helps

if so, please do mark my reply as "helpful" and perhaps the issue as "answered" so others who have similar issues can see the solution

thanks

neil barstow, colourmanagement.net

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