• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
9

Dialog pop-up boxes not showing up in Photoshop

New Here ,
Jan 31, 2022 Jan 31, 2022

Copy link to clipboard

Copied

I'm having an issue where my dialog boxes are not showing up (trying to "save as", resize canvas, literally anything that has a popup where you have to confirm something) so it appears as if photoshop is frozen waiting for me to select something in the dialog box. If I hit the esc key, the missing dialog box will flash for a second but then disappear and photoshop "unfreezes." I fixed this once by exiting out of photoshop entirely, but now its starting up again.

TOPICS
macOS

Views

10.9K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe
New Here ,
Jun 23, 2023 Jun 23, 2023

Copy link to clipboard

Copied

Not only were all dialog boxes being hidden, but so were entire photos that I was working on (I could get them to reappear by cycling through full-screen views and back, but still super annoying). None of the usual suggestions helped, but if anyone is still having this issue, this trick from an unrelated thread seems to have fixed it for me, at least for the moment:

 

Rename the UXP folder to ~UXP.

  • (Windows) Navigate to C:\Program Files\Common Files\Adobe\UXP
  • (macOS) Navigate to Macintosh HD/Library/Application Support/Adobe/UXP

 

https://helpx.adobe.com/photoshop/kb/troubleshoot-home-screen-issues.html

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 05, 2024 Jan 05, 2024

Copy link to clipboard

Copied

LATEST

This worked for me. Thanks for sharing!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 15, 2023 Oct 15, 2023

Copy link to clipboard

Copied

For any other lost souls that are using Windows, check your Windows Resolution Scaling.

The dialog prompts in PS can get moved off your screen and they become hidden. Right click on your desktop, click "Display Settings", and look under the "Scale and Layout". 

 

If you have anything above 100%, there's a chance stuff can get moved off screen and be unnoticeable.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines