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Disc access extremely slow on mac mini m2 pro

New Here ,
Feb 17, 2023 Feb 17, 2023

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Saving files, using 2nd party filters, opening files from Bridge.  All of these actions, and more, work extremely slow on a brand new mac mini m2 pro chipped machine.  I am running the newest versions of Photoshop and have updated my mac IOS to the very latest version.  I do save all my work to external hard drives and these are connected to thunderbolt 4 ports.  

 

I have tried all the troubleshooting steps online, this forum, etc.  All persmissions, driver updates, computer will not shut down hard drives, etc. have been made.  I'm at a loss at what to try next.  At this point I do a save, or save as, and it takes up to 2 minutes to do so.  Running filters sometimes stalls for a minute or two to start up or complete an action.

 

Any help would be appreciated.  Thanks

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Adobe
Adobe Employee ,
Feb 23, 2023 Feb 23, 2023

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Hi @michaelu89506689 sorry you are having this issue.

 

It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.  

 

Thank you,

Cory

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New Here ,
Feb 23, 2023 Feb 23, 2023

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Hi and thanks for the reply.  See below for system info.

 

Adobe Photoshop Version: 24.1.1 20230112.r.238 4bbfa7a arm64 Number of Launches: 3200 Operating System: Mac OS 13.2.0 System architecture: Apple M2 Pro, HybridCPU(8:4) Physical processor count: 12 Built-in memory: 32768 MB Free memory: 18778 MB Memory available to Photoshop: 29415 MB Memory used by Photoshop: 84 % Crash Handler: Adobe DCX Version: 6.15.3 SAM SDK Version: 2.0.0-main.1564 ACP.local Status: - SDK Version: 2.11.0 - Core Sync Status: Reachable and compatible - Core Sync Running: 6.2.0.5 - Min Core Sync Required: 4.3.66.28 Live Edit Client SDK Version: 3.91.3 Content Credential Helper Version: 0.5.3 Manta Canvas: Enabled. Alias Layers: Disabled. Modifier Palette: Disabled. Highbeam: Enabled. Touch Bar Property Feedback: Enabled. Image tile size: 1024K Image cache levels: 6 Font Preview: Medium HarfBuzz Version: 4.3.0 TextEngine: Unified Text Engine ======= GPU
Native API stable: True OpenGL API stable: True OpenCL API stable: True GPUDeny: 0
GPUForce: 0
useGPU: 1
useOpenCL: 1
isGPUCapable: 1
GPUName: Apple M2 Pro
GPUVendor: APPLE
IsNativeGPUCapable: 1
IsOpenGLGPUCapable: 1
IsOpenCLGPUCapable: 1
HasSufficientRAM: 1
GPU accessible RAM: 22,906 MB
Required GPU accessible RAM: 1,500 MB
UseGraphicsProcessorChecked: 1
UseOpenCLChecked: 1
Display: 1 Display Bounds: top=0, left=0, bottom=1440, right=2560 High DPI Monitor Main Display ------- Sniffer output
[0 ms]
Launch GPUSnifferThread

[0 ms]
Start RunAllAPIs

[0 ms]
"/Applications/Adobe Photoshop 2023/Adobe Photoshop 2023.app/Contents/MacOS/sniffer" -baseTimeMS=174841949 -comment=Photoshop Version: Adobe Photoshop 24.1.1 20230112.r.238 4bbfa7a arm64

[136 ms]
Start sniffer 2023-02-23 13:07:45
# Photoshop Version: Adobe Photoshop 24.1.1 20230112.r.238 4bbfa7a arm64
sniffer -baseTimeMS=174841949 -comment=Photoshop Version: Adobe Photoshop 24.1.1 20230112.r.238 4bbfa7a arm64

{12 ms}
Start platform native
# displays: 1
Display 0
Display: 1
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (2,560, 1,440)
Dimensions: (5,120 2,880)
Physical size: (599.3 329.514)
Pixel size: (0.117051 0.114414)
Dynamic range: (0 1)
Potential dynamic range: (0 2)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=Apple M2 Pro index=0)

# devices: 1
Device 0
Name: Apple M2 Pro
Preferred: TRUE
Power Envelope: DISCRETE
Attachment: EMBEDDED
# attached displays: 1
1
GPU accessible RAM: 22,906 MB
VRAM: 0 MB
Dedicated System RAM: 0 MB
Shared System RAM: 22,906 MB
API version: 1.0 (1.0)
Device version: 1.0 (1.0)
Vendor name: APPLE
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
End platform native
{96 ms}

{96 ms}
Start platform OpenGL
# displays: 1
Display 0
Display: 1
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (2,560, 1,440)
Dimensions: (5,120 2,880)
Physical size: (599.3 329.514)
Pixel size: (0.117051 0.114414)
Dynamic range: (0 1)
Potential dynamic range: (0 2)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=16940800 index=0)

# devices: 1
Device 0
Name: Apple M2 Pro
Preferred: TRUE
Power Envelope: DISCRETE
Attachment: UNKNOWN
# attached displays: 1
1
GPU accessible RAM: 21,845 MB
VRAM: 21,845 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 2.1 (2.1 Metal - 83)
Device version: 2.1 (2.1 Metal - 83)
Vendor name: APPLE
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
GLSL version: 1.20 (1.20)
CGL ID: 16940800
Display mask: 7
End platform OpenGL
{103 ms}

{103 ms}
Start platform OpenCL
# displays: 0

# devices: 1
Device 0
Name: Apple M2 Pro
Preferred: TRUE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 22,906 MB
VRAM: 22,906 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 1.2 (OpenCL 1.2 (Dec 16 2022 20:37:40))
Device version: 1.2 (OpenCL 1.2 )
Vendor name: APPLE
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 5,718 GB / s
Compute score: 20,018.3
Device name string: Apple M2 Pro
Device vendor string: Apple
Platform name string: Apple
Platform vendor string: Apple
End platform OpenCL
{135 ms}

Exit code kExitNormal
End sniffer 2023-02-23 13:07:45
[kStatusNormal, kExitNormal]

[136 ms]
Finish RunAllAPIs

[2295 ms]
Start GetSnifferResult

[2295 ms]
Finish GetSnifferResult

------- Sniffer output
======= GPU
License Type: Subscription Serial number: 96040403578637954874 GUIDBucket: Composite Core (enable_composite_core): on Composite Core GPU (comp_core_gpu): off Composite Core Threads (MultithreadedCompositing): on Composite Core UI (comp_core_ui): off Composite Core Feature Prefs (CompCoreFeaturePrefs): off Document Graph (enable_doc_graph): off Application folder: /Applications/Adobe Photoshop 2023/ Photoshop scratch has async I/O enabled Scratch volume(s): Startup, 926.4G, 673.1G free Required Plugins folder: /Applications/Adobe Photoshop 2023/Adobe Photoshop 2023.app/Contents/PlugIns/Required/ Primary Plugins folder: /Applications/Adobe Photoshop 2023/Plug-ins/ Installed components: dvametadata.framework dvametadata 22.0.0.0 AdobeXMPScript.framework AdobeXMPScript 79.da4a7e5ef 79.da4a7e5ef libdynamic-napi.framework Torq Native local ICUUnicode.framework ICUUnicode 13.1.0c6496f ICUConverter.framework ICUConverter 13.1.0c6496f AdobeCrashReporter.framework AdobeCrashReporter 10.5.6 boost_system.framework boost_system 22.0.0.0 AdobeACE.framework AdobeACE 5.0.0 79.549b196e2d. dvanet.framework dvanet 22.0.0.0 AdobeOwl.framework AdobeOwl 5.5.0 mediacoreif.framework mediacoreif 22.0.0.0 dvascripting.framework dvascripting 22.0.0.0 dvaappsupport.framework dvaappsupport 22.0.0.0 AdobeAXE8SharedExpat.framework AdobeAXE8SharedExpat 6.0.0 79.a3eed400. AIDE.framework AIDE 5.0.1 79.510c486b boost_chrono.framework boost_chrono 22.0.0.0 dynamiclink.framework dynamiclink 22.0.0.0 dvaaccelerate.framework dvaaccelerate 22.0.0.0 dvametadataUI.framework dvametadataUI 22.0.0.0 AdobeARE.framework AdobeARE 2.0.0.1 79.625377 AdobePDFPort.framework AdobePDFPort 3.0.0.1 79.625377 ICUInternationalization.framework ICUInternationalization 13.1.0c6496f boost_filesystem.framework boost_filesystem 22.0.0.0 AdobeBIB.framework AdobeBIB 4.0.0 79.549b196e2d. AdobeXMPFiles.framework AdobeXMPFiles 79.da4a7e5ef 79.da4a7e5ef AdobeLinguistic.framework 14.4.2.353c9a5 dvaplayer.framework dvaplayer 22.0.0.0 filterport.framework filterport 27.0.0.670 PlugPlugOwl.framework PlugPlugOwl 11.5.2.130 libzip.framework libzip 22.0.0.0 AdobeAGM.framework AdobeAGM 7.0.0 79.549b196e2d. AdobeSVGRE.framework AdobeSVGRE 9.0.0 "BUILDVERSION_HELPER" AdobePDFL.framework AdobePDFL 17.0.0 79 . 257250c72 dvavulcansupport.framework dvavulcansupport 22.0.0.0 dvacore.framework dvacore 22.0.0.0 aiport.framework aiport 27.0.0.670 AdobePIP.framework AdobePIP 8.2.0.16 AdobePDFSettings.framework AdobePDFSettings 1.7 AdobeAXEDOMCore.framework AdobeAXEDOMCore 6.0.0 79.a3eed400. dvatransport.framework dvatransport 22.0.0.0 AdobeXMP.framework AdobeXMPCore 79.da4a7e5ef 79.da4a7e5ef AdobeJP2K.framework AdobeJP2K 4.0.0 79.4b63762 dvaaudiodevice.framework dvaaudiodevice 22.0.0.0 LogSession.framework LogSession 8.2.0.16 PlugPlugExternalObject.framework 11.5.2.130 utest.framework utest 22.0.0.0 AdobeSVGAGM.framework AdobeSVGAGM 4.0.0 79.bae9a76. dvametadataapi.framework dvametadataapi 22.0.0.0 WRServices.framework WRServices 17.5.1 17.5.1.0 AdobeBIBUtils.framework AdobeBIBUtils 4.0.0 79.549b196e2d. boost_threads.framework boost_threads 22.0.0.0 CloudAILib.framework CloudAILib 27.0.0.670 SPBasic.framework SPBasic 27.0.0.670 AdobeCoolType.framework AdobeCoolType 8.1.1 79.549b196e2d. boost_regex.framework boost_regex 22.0.0.0 boost_program_options.framework boost_program_options 22.0.0.0 dvamediatypes.framework dvamediatypes 22.0.0.0 AdbePM.framework AdbePM 1 boost_date_time.framework boost_date_time 22.0.0.0 dynamic-torqnative.framework Torq Native local AdobeMPS.framework AdobeMPS 9.0.0.52128 79.58500c6cc dvaui.framework dvaui 22.0.0.0 MacMemory.framework MacMemory 27.0.0.670 AILib.framework AILib 27.0.0.670 ICUData.framework ICUData 13.1.0c6496f dvamarshal.framework dvamarshal 22.0.0.0 aifm.framework aifm 27.0.0.670 Unified Extensibility Platform uxp-6.4.0-3-ec28f9a UPIC 2.5.0 Required plugins: Accented Edges 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Adaptive Wide Angle 24.1.1, © 2014-2022 Adobe. All rights reserved. - from the file “Adaptive Wide Angle.plugin” Analog Efex Pro 3 5.0.2.37, Copyright c2000-2020, DxO Labs - from the file “NikCollection.plugin” Angled Strokes 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” ApplyImageDataFilter NO VERSION - from the file “GigapixelAIApply.plugin” Average 24.1 © 1993-2022 Adobe. All rights reserved. - from the file “Average.plugin” BackgroundFilter 5.0.5, Copyright ©2000-2023, DxO Labs - from the file “BackgroundFilter.plugin” Bas Relief 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” BMP 24.1.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Camera Raw 15.2 (1381), Copyright © 2023 Adobe Systems Incorporated - from the file “Camera Raw.plugin” Camera Raw Filter 15.2 (1381), Copyright © 2023 Adobe Systems Incorporated - from the file “Camera Raw.plugin” Chalk & Charcoal 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Charcoal 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Chrome 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Cineon 24.1 © 2002-2022 Adobe. All rights reserved. - from the file “Cineon.plugin” Clouds 24.1 © 1993-2022 Adobe. All rights reserved. - from the file “Clouds.plugin” Color Efex Pro 5 5.0.2.37, Copyright c2000-2020, DxO Labs - from the file “NikCollection.plugin” Color Halftone 24.1.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Colored Pencil 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Conté Crayon 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Craquelure 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Crop and Straighten Photos 24.1 © 2003-2022 Adobe. All rights reserved. - from the file “CropPhotosAuto.plugin” Crop and Straighten Photos Filter 24.1.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Crosshatch 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Crystallize 24.1.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Cutout 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Dark Strokes 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” De-Interlace 24.1.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Dfine 2 5.0.5, Copyright ©2000-2023, DxO Labs - from the file “Dfine2.plugin” Dicom 24.1 © 2003-2022 Adobe. All rights reserved. - from the file “dicom.plugin” Difference Clouds 24.1 © 1993-2022 Adobe. All rights reserved. - from the file “Clouds.plugin” Diffuse Glow 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Displace 24.1.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Dry Brush 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Entropy 24.1 © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin” Export Color Lookup Tables 24.1 © 2012-2022 Adobe. All rights reserved. - from the file “Export3DLUT.plugin” Exposure X7 Autolayer Autolayer 7.1.5.197 Copyright © 2019 Exposure Software, LLC - from the file “Exposure Software Exposure X7 Autolayer.8li.plugin” Exposure X7 Exposure X7 7.1.5.197 Copyright (c) 2021 Exposure Software, LLC - from the file “Exposure Software Exposure X7 Photoshop.8bf.plugin” Extrude 24.1.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” FastCore Routines 24.1 © 1990-2022 Adobe. All rights reserved. - from the file “FastCore.plugin” Fibers 24.1.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Film Grain 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Filter Gallery 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” FineStructuresFilter 5.0.5, Copyright ©2000-2023, DxO Labs - from the file “FineStructuresFilter.plugin” Fresco 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” GatherImageDataFilter NO VERSION - from the file “GigapixelAIGather.plugin” Glass 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Glowing Edges 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Grain 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Graphic Pen 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Halftone Pattern 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Halide Bottlenecks 24.1 © 2022 Adobe. All rights reserved. - from the file “HalideBottlenecks.plugin” HDR Efex Pro 2 5.0.5.40, Copyright c2000-2023, DxO Labs - from the file “HDR Efex Pro 2.plugin” HDRMergeUI 24.1, Copyright © 2002-2022 Adobe. All rights reserved. - from the file “HDRMergeUI.plugin” HotPixelsFilter 5.0.5, Copyright ©2000-2023, DxO Labs - from the file “HotPixelsFilter.plugin” HSB/HSL 24.1.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” IFF Format 24.1.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Ink Outlines 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” JPEG 2000 24.1 © 2001-2022 Adobe. All rights reserved. - from the file “JPEG2000.plugin” Kurtosis 24.1 © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin” Lens Blur 24.1.1, © 2002-2022 Adobe. All rights reserved. - from the file “Lens Blur.plugin” Lens Correction 24.1.1, © 2002-2022 Adobe. All rights reserved. - from the file “Lens Correct.plugin” Lens Flare 24.1.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Liquify 24.1.1, © 2001-2022 Adobe. All rights reserved. - from the file “Liquify.plugin” Matlab Operation 24.1 © 1993-2022 Adobe. All rights reserved. - from the file “ChannelPort.plugin” Maximum 24.1 © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin” Mean 24.1 © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin” Measurement Core 24.1 © 1993-2022 Adobe. All rights reserved. - from the file “MeasurementCore.plugin” Median 24.1 © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin” Merge to HDR Efex Pro 2 5.0.5.40, Copyright c2000-2023, DxO Labs - from the file “HDR Efex Pro 2 Automation.plugin” Mezzotint 24.1.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Minimum 24.1 © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin” MMXCore Routines 24.1 © 1990-2022 Adobe. All rights reserved. - from the file “MMXCore.plugin” Mosaic Tiles 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Multiprocessor Support 24.1 © 1990-2022 Adobe. All rights reserved. - from the file “MultiProcessor Support.plugin” Neon Glow 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Nik Collection Service 5.0.2.37, Copyright c2000-2020, DxO Labs - from the file “NikCollection.plugin” Nik Selective Tool 2 ©2000-2023, DxO Labs - from the file “SelectivePalette.plugin” Note Paper 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” NTSC Colors 24.1 © 1993-2022 Adobe. All rights reserved. - from the file “NTSC Colors.plugin” Ocean Ripple 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” OpenEXR 24.1.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Paint Daubs 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Palette Knife 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Patchwork 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Paths to Illustrator 24.1.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” PCX 24.1 © 1989-2022 Adobe. All rights reserved. - from the file “PCX.plugin” Perspective Efex automation Perspective Efex Photoshop Plugin - from the file “PhotoshopPlugin-automationPerspectiveEfex.plugin” Perspective Efex Perspective Efex Photoshop Plugin - from the file “PhotoshopPlugin-filterPerspectiveEfex.plugin” Photocopy 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Picture Package Filter 24.1 © 1993-2022 Adobe. All rights reserved. - from the file “ChannelPort.plugin” Pinch 24.1.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Pixar 24.1 © 1989-2022 Adobe. All rights reserved. - from the file “Pixar.plugin” Plaster 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Plastic Wrap 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Pointillize 24.1.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Polar Coordinates 24.1.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Portable Bit Map 24.1 © 1989-2022 Adobe. All rights reserved. - from the file “PBM.plugin” PortraitPro 4.0.3, Copyright 2021 Anthropics Technology Ltd. - from the file “PortraitProPSFilter.plugin” Poster Edges 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Radial Blur 24.1.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Radiance 24.1 © 2003-2022 Adobe. All rights reserved. - from the file “Radiance.plugin” Range 24.1 © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin” Render Color Lookup Grid 24.1 © 2012-2022 Adobe. All rights reserved. - from the file “Export3DLUT.plugin” Reticulation 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Ripple 24.1.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Rough Pastels 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Save for Web 24.1.1, © 1999-2022 Adobe. All rights reserved. - from the file “Save for Web.plugin” ScriptingSupport 24.1, © 2002-2022 Adobe. All rights reserved. - from the file “ScriptingSupport.plugin” ShadowsFilter 5.0.5, Copyright ©2000-2023, DxO Labs - from the file “ShadowsFilter.plugin” Sharpener Pro 3: (1) RAW Presharpener 5.0.5, Copyright ©2000-2023, DxO Labs - from the file “SHP3RPS.plugin” Sharpener Pro 3: (2) Output Sharpener 5.0.5, Copyright ©2000-2023, DxO Labs - from the file “SHP3OS.plugin” Shear 24.1.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Silver Efex Pro 3 5.0.2.37, Copyright c2000-2020, DxO Labs - from the file “NikCollection.plugin” Skewness 24.1 © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin” SkinFilter 5.0.5, Copyright ©2000-2023, DxO Labs - from the file “SkinFilter.plugin” SkyFilter 5.0.5, Copyright ©2000-2023, DxO Labs - from the file “SkyFilter.plugin” Smart Blur 24.1.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Smudge Stick 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Snap Art 4 Autolayer Autolayer 4.1.3.395 424742f6ba11864d6ae203fc3f03ca2d576d972b Copyright © 2019 Exposure Software, LLC - from the file “Alien Skin Snap Art 4 Autolayer.8li.plugin” Snap Art 4 Snap Art 4 4.1.3.395 424742f6ba11864d6ae203fc3f03ca2d576d972b Copyright (c) 2019 Exposure Software, LLC - from the file “Alien Skin Snap Art 4 Photoshop.8bf.plugin” Solarize 24.1 © 1993-2022 Adobe. All rights reserved. - from the file “Solarize.plugin” SP Substance Suite 21.0 © 2019 Adobe. All rights reserved. - from the file “MaterialSuite.plugin” Spatter 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Spherize 24.1.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Sponge 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Sprayed Strokes 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Stained Glass 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Stamp 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Standard Deviation 24.1 © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin” StrongNoiseFilter 5.0.5, Copyright ©2000-2023, DxO Labs - from the file “StrongNoiseFilter.plugin” Substance 21.0 © 2019 Adobe. All rights reserved. - from the file “MaterialFilter.plugin” Sumi-e 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Summation 24.1 © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin” Targa 24.1.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Texturizer 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Tiles 24.1.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Topaz Gigapixel AI NO VERSION - from the file “GigapixelAIAutomation.plugin” Torn Edges 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Twirl 24.1.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Underpainting 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Vanishing Point 24.1.1, © 2003-2022 Adobe. All rights reserved. - from the file “VanishingPoint.plugin” Variance 24.1 © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin” Viveza 3 5.0.2.37, Copyright c2000-2020, DxO Labs - from the file “NikCollection.plugin” Water Paper 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Watercolor 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Wave 24.1.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Wind 24.1.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Wireless Bitmap 24.1 © 1989-2022 Adobe. All rights reserved. - from the file “WBMP.plugin” ZigZag 24.1.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Optional and third party plugins: Topaz Photo AI NO VERSION - from the file “/Applications/Adobe Photoshop 2023/Plug-ins/TopazPhotoAI.plugin/” Duplicate and Disabled plugins: ApplyImageDataFilter NO VERSION - from the file “/Applications/Topaz Gigapixel AI.app/Contents/Resources/PS_Plugins/GigapixelAIApply.plugin/” GatherImageDataFilter NO VERSION - from the file “/Applications/Topaz Gigapixel AI.app/Contents/Resources/PS_Plugins/GigapixelAIGather.plugin/” PortraitPro 4.0.3, Copyright 2021 Anthropics Technology Ltd. - from the file “/Applications/Adobe Photoshop 2023/Plug-ins/PortraitProPSFilter.plugin/” Topaz Gigapixel AI NO VERSION - from the file “/Applications/Topaz Gigapixel AI.app/Contents/Resources/PS_Plugins/GigapixelAIAutomation.plugin/” Plugins that failed to load: IGES NO VERSION - - from the file “/Applications/Adobe Photoshop 2023/Adobe Photoshop 2023.app/Contents/PlugIns/Required/File Formats/U3D.plugin/” PRC NO VERSION - - from the file “/Applications/Adobe Photoshop 2023/Adobe Photoshop 2023.app/Contents/PlugIns/Required/File Formats/U3D.plugin/” U3D NO VERSION - - from the file “/Applications/Adobe Photoshop 2023/Adobe Photoshop 2023.app/Contents/PlugIns/Required/File Formats/U3D.plugin/” Unified Extensibility Platform - Extensions: Home Screen (Loaded) 6.4.0.31 - from the file "/Library/Application Support/Adobe/UXP/extensions/com.adobe.ccx.start-6.4.0/" CDO: 1.132.5
CmdN: 1.16.0
CDP: 1.156.4
Projects: 1.7.0 Loaded at: 49 ms - launch time impact: 179 ms ccx-timeline (Prepared) 3.1.4.0 - from the file "Required Folder" CCX Commenting UXP Webview (Loaded) 26.0.0.0 - from the file "Required Folder" Loaded at: 2764 ms - launch time impact: 0 ms CCX Sharesheet UXP (Prepared) 24.0.0.0 - from the file "Required Folder" CC Libraries Panel (Prepared) 3.22.9.0 - from the file "/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_22_9/" CAPTURE: 2.0.41 STOCK: 4.0.2 Photoshop Cloud Value Dialog (Loaded) 1.0.1.0 - from the file "Required Folder" Loaded at: 49 ms - launch time impact: 0 ms Share Panel (Loaded) 1.0.6.0 - from the file "Required Folder" Loaded at: 49 ms - launch time impact: 0 ms Content Credentials (Loaded) 0.34.5.0 - from the file "Required Folder" Loaded at: 2163 ms - launch time impact: 8 ms Substance 3D (Prepared) 0.1.5.0 - from the file "Required Folder" Photoshop UXP Export-As (Prepared) 5.8.18.0 - from the file "Required Folder" Photoshop In App Messaging (Loaded) 3.4.7.0 - from the file "Required Folder" Loaded at: 2764 ms - launch time impact: 1 ms Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "Required Folder" Plugins Panel (Prepared) 1.4.3.0 - from the file "Required Folder" IC popup message (Loaded) 1.0.0.0 Loaded at: 2163 ms - launch time impact: 0 ms Multilayer Protection (Loaded) 1.0.0.0 Loaded at: 2163 ms - launch time impact: 0 ms Discover Panel (Loaded) 3.0.0.27 - from the file "Required Folder" Loaded at: 2764 ms - launch time impact: 8 ms Neural Filters (Registered) 1.15.0.79 - from the file "Required Folder" Scan time: 0 ms - entries: 22 Installed TWAIN devices: NONE

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Community Expert ,
Feb 23, 2023 Feb 23, 2023

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Hi @michaelu89506689 what filters specifically are you running? Are they M1 compatible or do you have to run in Rosetta mode (which definintely slows everything down)?

Second on your external HD - are they properly formatted to AFPS Journaled? If they are EXFat (Windows) Ventura will be slower read/writing to them.

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New Here ,
Feb 24, 2023 Feb 24, 2023

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I am running Topaz and DxO filters, all are M1 compatible.  None of these filters are running in Rosetta.  Disc format is AFPS on all external discs.  

 

Thanks

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Community Beginner ,
May 11, 2023 May 11, 2023

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I have the same problem with my mac mini m2 pro. Have you been able to fix it and if yes, could you tell me how? Thanks. 

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New Here ,
May 11, 2023 May 11, 2023

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My first attempt was to download the Amphetamine app and use it. It kind of worked but in the end did not. The only solution I have found is to restart the computer when I know I'm going to have a disc intensive session, which means a lot of photo editing. I do this each time I know I will use disc operations a lot. Nothing else works.......I'm hoping someday that Apple steps up and fixes this major, major issue. Until then this has become a 'Windows-like' issue and by that I mean you have to reboot, in this case restart, to make your computer work. I had hoped when I switched to Mac years ago to never face issues like this created by the developer/manufacturer. Hope that helps....and good luck!

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Community Beginner ,
May 12, 2023 May 12, 2023

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Thanks for the info Michael. I've got several long conversations with Apple yesterday. It seems that they are not aware of any problems regarding M2 and Photoshop, on the otherside they told me that the situation is not normal at all. Finally they thought that it could be due to a hardware problem and asked me to send the Mac back for inspection which i did not do. I think that Adobe has a similar problem with the M2 chip than they had earlier with the M1 chip and that finally it will be up to Adobe to try to solve the problem?  I often work with files larger than 2 GB and it takes me some 30 seconds to open them and more that 2 miunutes to save a file larger than 2 GB. My old  late 2015 Mac took 10 respectively 20 seconds for the same actions. I guess that we will have to wait until Adobe comes with a solution. I think that Adobe is aware of the problems but sadly they do not communicate it to the users

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Community Expert ,
May 12, 2023 May 12, 2023

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First check if you have file compression on! (and maybe you didn't before).

 

Compression will increase open/save times enormously, especially if the file has a few layers. 10 seconds can easily become two minutes!

 

This isn't about disk access, but simply encoding/packaging the data. It's all in the CPU, it's all math.

 

For PSD compression is turned off in Preferences > File Handling, for TIFF it's a separate dialog.

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Community Beginner ,
May 12, 2023 May 12, 2023

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I can only speak for myself, but in my case PSD compression is and has always been deactivated.

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New Here ,
May 12, 2023 May 12, 2023

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Same here, I've never had compression on. In my case I can actually watch, and hear, the disc spinning up or down. The disc sets idle for up to two minutes sometimes while waiting for a save, open or even on some occasions for a filter window to open. Sounds like maybe Adobe needs to put some work in also though this behavior isn't strictly happening during photoshop use. 

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Community Expert ,
May 12, 2023 May 12, 2023

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I'd run the disks through full diagnostics, something's wrong there. What kind of interface - are these internal hard-wired disks, or external, or network?

 

If there's a problem in Photoshop code, I've never seen it or heard about it. I've never had anything but instant saves and opens.

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Community Beginner ,
May 12, 2023 May 12, 2023

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Both internal SSD and external HDD have been checked several times and both seem to be ok.

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New Here ,
May 12, 2023 May 12, 2023

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Same here. I've run every available diagnostic on the internal hard drive, external hard drive, changed all cabling, double checked power supplies and on and on. After several months of trying to diagnose this I feel I've tried all possible hardware/software scenarios and come up short. 

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New Here ,
Aug 15, 2023 Aug 15, 2023

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I've also been trying to find an answer to why my (barely) 2 month old M2 Pro Mac Mini is experiencing similar issues concerning my external drives (usb-c). About 25% of the time, when saving out of Photoshop, Premiere, and Logic Pro, my computer freezes up, taking about 20 seconds to access the external drives. It also happen when I click play on a timeline where the footage or audio is being accessed off an external drive. Frequently, I'll be working off a specific drive for hours, but still experience stalling when accessing it via a finder window. I click on the drive icon and then wait half a minute for any files to appear. It's been to frustrating that I stop using Spotlight to locate files.

 

I had the Genius Bar ran their diagnostics test within the first month, but they said everything was fine. They only help they could provide was advising that I switch to Safari instead of Chrome because it's less taxing on the computer. They also suggested that I purchase a very expen$ive, proprietary USB cable.

 

I'm not sure what to do, but I had no issue using these external drives in a much more demanding way for years on my previous 2017 iMac.

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Community Expert ,
Aug 16, 2023 Aug 16, 2023

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You should never work directly off an external drive. I know, in an ideal world it should work without problems, but in the real world it doesn't always.

 

Treat an external drive as a storage warehouse. For working, move it over to your internal hard-wired disk(s), then move it back when finished.

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Community Beginner ,
Aug 16, 2023 Aug 16, 2023

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That's how i do and did it, means moving files from external to internal HD.Unfortunately it does not change anything !

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New Here ,
Aug 16, 2023 Aug 16, 2023

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Wish I could report that I've found a cure this.......I have not. I finally bit the bullet and and slowly (as I can afford it) am switching over to solid state storage. Adobe does not even acknowledge this as a problem so my hope for a solution has drained away. I started the switch over with the drive most used and am working my way through them. Prices do keep dropping so eventually things will even out. Luckily my back up raid drive just runs at night so I don't have any work slow downs associated with that process. Sorry I don't have better news. 

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