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Disk is full?

New Here ,
Aug 24, 2017 Aug 24, 2017

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when trying to save a file, i get an error message saying disk is full.

I am on a brand spanking new computer, so space is not the issue.

I am however trying to work off an older version of PS. PS7. so maybe that's the issue?

I can save to my C drive, just not my D drive.

Is it that my computer technology has far surpassed the old version?

or is something just not set properly in preferences or permissions?

please help. would love to stay on version 7!

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correct answers 1 Correct answer

Community Expert , Aug 24, 2017 Aug 24, 2017

Chris Cox (senior Photoshop programmer) explains it this way:

Win7  scratch disks full cannot open Photo shop 7 

When it tries to gauge the free space it can't deal with a number as large as is returned by the operating system.

"Actually, the problem was an overflow in a number returned by the OS.

There was no way for Photoshop to get the full number, even though it could deal with the increased disk size.

The limit was 1TB exactly.

In Photoshop CS, we found other APIs to work around the limit."

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Community Expert ,
Aug 24, 2017 Aug 24, 2017

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Very possible that PS 7 doesn't recognize larger disk. I doubt that there is a setting in the preferences for that, as large disks weren't available back then, so there would have been no reason to write code for them or even known how to write code to access larger drives. Only workaround that I can think of, which might work, is to partition your drive into a smaller drive for staving images.

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Community Expert ,
Aug 24, 2017 Aug 24, 2017

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Chris Cox (senior Photoshop programmer) explains it this way:

Win7  scratch disks full cannot open Photo shop 7 

When it tries to gauge the free space it can't deal with a number as large as is returned by the operating system.

"Actually, the problem was an overflow in a number returned by the OS.

There was no way for Photoshop to get the full number, even though it could deal with the increased disk size.

The limit was 1TB exactly.

In Photoshop CS, we found other APIs to work around the limit."

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Enthusiast ,
Aug 24, 2017 Aug 24, 2017

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Try switching disks to the smaller one.

ctrl + K and then under Performance, select C drive.

Im assuming you only use D for storage and C stores and runs all of your applications?

I have this strange issue every once in a while where my computer will default back to C which is a much smaller disk compared to my very large D drive.

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New Here ,
Jun 08, 2020 Jun 08, 2020

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My workaround was to use the Windows utility FSUTIL create a dummy file in the root of my hard drive large enough to bring the free space below 1TB. On a 2TB drive, I had 1.42TB free. I created a dummy file named "Adobe Photoshop Filler File.txt" in the root of C: 548GB in size, which dropped the fee space below 1TB. Open a CMD prompt in as an administrator. Command line syntax is:

 

fsutil file createnew "c:\Adobe Photoshop Filler File.txt" 547608330240

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