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Display Driver Error Message.

Guide ,
May 04, 2017 May 04, 2017

Hello Everyone.

I got this Error message in Photoshop. What should I do please.

Thanks.

Error-photoshop.jpg

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LEGEND ,
May 04, 2017 May 04, 2017

Nobody can tell you anything without exact system info or other technical details. Start by doing as it says - check the PS hardware acceleration preferences, update your graphics driver and all that good stuff...

Mylenium

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May 05, 2017 May 05, 2017

Hi animationlife,

As Mylenium said, we need some more information about your system to provide some troubleshooting steps.

Please take a look at this article Photoshop has encountered a problem with the display driver and let us know if that helps.

Thanks,

Akash

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Guide ,
May 05, 2017 May 05, 2017

Thanks, Here is my system info:

system.jpg

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May 05, 2017 May 05, 2017

Please post the system info from Photoshop Help>>System info (If You're able to get there without the crash.)

~Akash

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Guide ,
May 05, 2017 May 05, 2017

Thank you very much for your help. My friend told me, System info also contains your Serial Number, and other private Info's, that's why you should copy paste certain area of the System info for Bug Report.

Would you please explain to me which area I should not copy paste.

Thanks.

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May 08, 2017 May 08, 2017

Photoshop CC does not have a serial number and the system info will not reveal any important info, Feel free to send it to me via Private message.

Thanks,

Akash

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Guide ,
May 09, 2017 May 09, 2017

Dear Akash.

Thank you very much for your help, I have never send a private message, How do you do that ?

Thanks.

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LEGEND ,
May 09, 2017 May 09, 2017
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Why not start by doing what the message says? Do you need help following the instructions?

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