Distorted image when trying to open a file in photoshop!

[Sannie SA]

Hi All

I used photoshop on Wednesday evening and yesterday when i opened my files i find the attached error.  I see that this question was brought up before and the fix for disabling the graphics processor does work.  However, I cannot move images around correctl, or resize etc.  Please help.  I have attached the error when i open and also the lines when i try to move stuff around etc.  Thanks a mil.

[Ged_Traynor · Accepted solution]

Hi

If "disabling the graphics processor does work" you need to update/reinstall your GPU driver from the manufacturers website, also try enabling this option in preferences and restarting Photoshop to see if it helps, assuming you're using the most recent version of Photoshop

https://helpx.adobe.com/photoshop/kb/troubleshoot-gpu-graphics-card.html

[Sannie SA]

wow thanks so much Ged_Traynor, just enabling the Dectivate the Native Canvas option is all that it needed.
It is very much appreciated

[Ged_Traynor]

You're welcome 🙂