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Maev21823815wzbr
Participant
November 18, 2021
Question

Download old version

  • November 18, 2021
  • 3 replies
  • 672 views

Hi,

I would like to know how I can install old versions of photoshop ( at least 2020),  I'm using Windows 10.  and  I have just installed Photoshop23.01 in my PC.

Clicking on the three dots of the tool, I have only two options.  :

- more info

- uninstall

but not "other versions" 😞

Do you know if there a way to install it? Because I can't open none of my PSD files.

Thank you in advance.

 

      3 replies

      J
      Jeffrey21825244ctvt
      Participant
      November 18, 2021

      I have this same question.

       

      PECourtejoie
      Community Expert
      PECourtejoieCommunity Expert
      Community Expert
      November 18, 2021

      Hi, is your creative cloud application up to date? Anyways, you would only find version 22.x and 23. For older versions, you might have to ask customer support see  https://prodesigntools.com/creative-cloud-2020-direct-download-links.html

      or use this link for 2019 : https://prodesigntools.com/adobe-cc-2019-direct-download-links.html

      Bob_Hallam
      Bob_Hallam
      Legend
      November 18, 2021

      You can open up your Creative Cloud App and Where Photoshop is listed click on the 3 dots.  That area allows you to install older versions.  You can uninstall the current version in that same menu.  

      ICC programmer and developer, Photographer, artist and color management expert, Print standards and process expert.
      J
      Jeffrey21825244ctvt
      Participant
      November 18, 2021

      I would like to go back to the previous version but can't find that option.


      PS was working fine then I installed the new PS version  and it does not work. Any action causes the program to freeze, there is an issue where the program backgound doese not change/refresh. When I go to Creative Cloud App the 3 dots after Photoshop only have "Learn more" and "Uninstall" as options.

      PECourtejoie
      Community Expert
      PECourtejoieCommunity Expert
      Community Expert
      November 18, 2021

      Hi, make sure to update your GPU drivers. If you are up to date, Please try to check "Deactivate Native Canvas" in the menu Edit/Preferences/Technology preview (Pc) or Photoshop/Preferences/Technology preview (Mac), then restart Photoshop.
      This is not a fix, but rather a way to check if the issue appears only with the new technology, and should be reported to the Ps team.

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