Duplicate artboards not visible

New Here ,
Mar 17, 2022 Mar 17, 2022

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Adobe Photoshop 23.2.2

Mac OS Monterey

 

Using option click on artboard to duplicate, the function appears to work, but the artboard is not visible.

Screen Shot 2022-03-17 at 4.17.32 PM.png

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correct answers 1 Correct answer

Adobe Employee , Apr 06, 2022 Apr 06, 2022
Thank you for the report and the file.  I looked at it and if you click on the gear icon in the options bar for the Artboard Tool, and select Auto-size Canvas, you'll be able to see the contents. 

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Adobe Employee ,
Mar 17, 2022 Mar 17, 2022

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Let's make sure we're in a default state and there are no stale setting somewhere:
Restore your preferences using this manual method:
https://helpx.adobe.com/photoshop/using/preferences.html#Manually
Does it work correctly?
If that doesn't solve it, you can quit Photoshop and put the Settings folder back.
If it does solve the problem, I would like to get the folder of settings to try and figure out what is bad with them.

 


Senior Product Manager - Customer Advocacy - Digital Imaging

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New Here ,
Mar 17, 2022 Mar 17, 2022

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This did not fix the issue. Other suggestions?

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Adobe Employee ,
Mar 17, 2022 Mar 17, 2022

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Can you share the file you're having trouble with? Share a link to the PSD using CC files or drop box. I wonder if it's file based.


Senior Product Manager - Customer Advocacy - Digital Imaging

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New Here ,
Mar 17, 2022 Mar 17, 2022

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Adobe Employee ,
Apr 06, 2022 Apr 06, 2022

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Thank you for the report and the file.  I looked at it and if you click on the gear icon in the options bar for the Artboard Tool, and select Auto-size Canvas, you'll be able to see the contents. 

Screen Shot 2022-04-06 at 4.05.41 PM.png

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