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Ecran de bureau noir au lancement de Photoshop

New Here ,
Jul 06, 2021 Jul 06, 2021

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Bonjour, 

 

Quand j'ouvre photoshop sur mon macbook pro de 2019, le bureau devient à moitié noir et il le reste tant que photoshop n'est pas fermé. L'ordinateur est neuf de quelques jours, je ne trouve aucun moyen de résoudre ce problème, si quelqu'u à le même problème ou une solution svp.

 

Merci

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Bug, Mac, Problem or error

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Adobe Employee ,
Jul 06, 2021 Jul 06, 2021

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Hi,

 

We're sorry about the trouble while launching Photoshop. What you mind sharing the version of Photoshop you're using along with your computers macOS version? Did you start experiencing this issue after an update to Photoshop or macOS? Have you tried re-installing the app to check if that helps? If not, please try that & let us know if it helps.

 

If the issue persists, you can try to reset the preferences of Photoshop manually using the steps mentioned here: https://adobe.ly/2Qzc0K3

Please backup your settings prior to resetting the preferences. You can check: https://adobe.ly/2vNz6FG

 

Let us know how it goes!

Regards,

Nikunj

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