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Editing in 360 degree makes picture black in Photoshop 2020

New Here ,
Dec 26, 2019 Dec 26, 2019

 I click on 3d and create layers 3d for editing the 360 image. But the whole image is black then (like in the screenshot). With Photoshop 2019 i had no problems with the same procedure. 

Anybody know whats the problem?

ph.jpg

 

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Adobe
Adobe Employee ,
Dec 26, 2019 Dec 26, 2019

Hi there,

Welcome to the Community!

That does not sound good, could you please try enabling "Legacy compositing" located in Photoshop's Preferences > Performance, then relaunch Photoshop and let us know if it helps?

 

What kind of Graphics Card is installed in the computer? Also, which operating system are you working on?

Regards,
Sahil

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New Here ,
Dec 28, 2019 Dec 28, 2019

Hi Sahil,

 

i have tried it. But it is still black. 

I have a windows 10 64bit with a NVIDIA GeForce GTX 1060 with Max-Q Design.

With Photoshop 2019 it was never a problem. 

 

Regards

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Community Beginner ,
Jan 27, 2020 Jan 27, 2020

I have the exactly same issue!
Also try with Sahil soluiton and nothing happens.

The only solution i found is to import directly the equirectangular image with IMPORT PANORAMA in the 3d Menu.

But, when i try to edit anything in 3d enviroment it missbehave. 
I usually duplicsate the layer, rasterize, en the edit (ex: clone). After that i merge down, but it is giving me blury image in the edited zone.

Captura de Pantalla 2020-01-27 a la(s) 11.51.42.png

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Community Expert ,
Jan 27, 2020 Jan 27, 2020

Hello,

You will have to change the installation language of the Creative Cloud app to English, then re-install photoshop.

In the preferences > interface, change the UI language to English. 

Now, the panorama should work.

 

It seems that the team has to fix some bugs with localized versions

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Community Expert ,
Jan 27, 2020 Jan 27, 2020

Hello,

You might need to change the install language of the creative cloud app to English, then re-install photoshop.

In the preferences > interface, change the UI language to English. 

Now, the panorama should work.

 

It seems that the team has to fix some bugs with localized versions.

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Community Expert ,
Jan 27, 2020 Jan 27, 2020
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