Skip to main content
kvdijk
kvdijk
Participant
March 9, 2017
Answered

Empty blocks / boxes in picture

  • March 9, 2017
  • 1 reply
  • 225 views

All the time when I transparant the background of a picture, and then save the image, it will save it will boxes / empty places. Also when I want to use them, the boxes are still there. It worked only once (middle picture).

    This topic has been closed for replies.
    Correct answer Sahil.Chawla

    Hi Kvdijk,

    Could you please try unchecking the graphics processor under Edit > Preferences > Performance and then relaunch Photoshop?

    Please let us know about the outcome.

    Regards,

    Sahil

    1 reply

    Sahil.Chawla
    Adobe Employee
    Sahil.ChawlaCorrect answer
    Adobe Employee
    March 13, 2017

    Hi Kvdijk,

    Could you please try unchecking the graphics processor under Edit > Preferences > Performance and then relaunch Photoshop?

    Please let us know about the outcome.

    Regards,

    Sahil

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices