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Explorer ,
Apr 21, 2022 Apr 21, 2022

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Has anyone seen this before? You go to create a new doc, or open a new one, and, instead, you get a see-through window to your desktop. I've had this happen before, and I just shut down ps and reopen. But, it would be nice to know what's causing this. It is not solved by updates or new releases. empty window below tabls.PNG

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Adobe Employee ,
Apr 21, 2022 Apr 21, 2022

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First, make sure you have 23.3.1 update installed that just came out.

 

Second, if that doesn't fix it, go to Preferences > Technology Previews... and check "Disable Native Canvas" - then restart Photoshop. Does the problem still occur?


Senior Product Manager - Customer Advocacy - Digital Imaging

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Explorer ,
Apr 28, 2022 Apr 28, 2022

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So far, so good. I disabled Native Canvas, and now, it's just a waiting game.  Thank you.

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Explorer ,
Apr 21, 2022 Apr 21, 2022

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The update installed right before I opened it today, so that's not it. I closed ps and restarted, and the problem is gone, as is the case each time. However, I will disable Native Canvas next time, to see if that helps. Thank you for your solutions.

Kindest regards,

Margaret

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