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md94950580
md94950580
Participating Frequently
July 12, 2022
Question

ENGLISH VERSION, BUT MIDDLE EASTERN FEAUTURES ARE DEFAULT

  • July 12, 2022
  • 1 reply
  • 879 views

Hello, 

 

Since a year my default settings skip every time to a Middle Eastern setting.

I have no clue why as I have installed the English version. 

 

I 1st noticed it in Indesign, but was able to swith it in the preferences–however sometimes it jumps back to Middle Eastern sometimes. Today I wanted to set a small text in Photoshop and again the Character settings display on Middle Eastern Feautures. I cannot find how or where to change in Photoshop and it drives me crazy. I never use Middle Eastern settings at all, so why all of a sudden this happens?
I even downloaded the app again, but didn't help.

 

Hope you can help me out here!

This topic has been closed for replies.

1 reply

Kevin Stohlmeyer
Community Expert
Kevin StohlmeyerCommunity Expert
Community Expert
July 13, 2022

https://helpx.adobe.com/creative-cloud/help/change-install-language.html

md94950580
md94950580Author
Participating Frequently
July 13, 2022

Dear Kevin, 

 

Thank you very much for your answer.

Unfortunately this was the first option I tried, but it doesn't change anything.

 

What do you advice? Should I just remove all apps from my computer and try once more?

Have a nice day and thank you in advance.

Marjolein

md94950580
Kevin Stohlmeyer
Community Expert
Kevin StohlmeyerCommunity Expert
Community Expert
July 13, 2022

I live in the Netherlands and my Imac is set on Middle European time, region AMS/The netherlands, and language Dutch.
I have always had English Adobe software and also the CC I have set on English International.

Please see screen dumps attached. Hope this answers your question, and thank you for your quick replies.


One thing you can try is to uninstall the apps then run the CC Cleaner Tool to remove any trace of the previous install.

Then install CC desktop app only - confirm the language settings and then reinstall the applications from there.

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

 

If that still does not work, I would contact Adobe Customer Care (using the chat feature). Be sure to log into the page and the chat pod should appear lower right.

https://helpx.adobe.com/contact.html

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