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frannydog
frannydog
Participant
July 3, 2021
Answered

Entire Photoshop screen turns neon green

  • July 3, 2021
  • 5 replies
  • 7757 views

Not sure what is happening but lately my photoshop window screen, which shows my artwork is now neon green.  I cannot see my art and it vibrates also. I don't know if it has something to do when I disconnect from my large monitor or something else. I have upgraded my mac system to Big Sur 11.4.  The only way I can get it to work properly is to delete photoshop from my computer and reinstall it again from Adobe again. I have to click off any saved libraries etc, and start all over again. Has anyone had this issue or know how to fix it? It's happened a few times and I'm wondering if there is a conflict somewhere.

 

Please help!

    This topic has been closed for replies.
    Correct answer jane-e
    @frannydog wrote:

    Not sure what is happening but lately my photoshop window screen, which shows my artwork is now neon green. 

     

    Try this: go to Preferences >Technology Previews > enable Deactivate Native Canvas. Quit Photoshop and relaunch.
    ~ Jane

    5 replies

    DDQ Adobe
    DDQ Adobe
    Participant
    December 10, 2022

    frannydog, you are a genius!     Thanks for your input.

    W
    WAYNE15D5
    Participant
    November 15, 2022

    Done the job, thank you

    J
    jasonw16688337
    Participant
    October 18, 2021

    I had the same issue. This worked perfectly! 

    jane-e
    Community Expert
    jane-eCommunity ExpertCorrect answer
    Community Expert
    July 3, 2021
    @frannydog wrote:

    Not sure what is happening but lately my photoshop window screen, which shows my artwork is now neon green. 

     

    Try this: go to Preferences >Technology Previews > enable Deactivate Native Canvas. Quit Photoshop and relaunch.
    ~ Jane

      shinyredguitar0
      shinyredguitar0
      Participant
      May 17, 2022

      This trick from Jane-e worked but why did it suddendly happen in the first place. Photoshop for me was fine on my extra monitor but on my Imac Pro monitor it turned green... all of a sudden last week....... Thank you for the fix Jane - e

       

      jane-e
      Community Expert
      jane-eCommunity Expert
      Community Expert
      May 17, 2022
      @shinyredguitar0 wrote:

      This trick from Jane-e worked but why did it suddendly happen in the first place.

       

       

      You're welcome, @shinyredguitar0 

       

      Both Apple and Microsoft have changed the old Open GL in their OS, which has been deprecated or removed. Deactivate Native Canvas forces the GPU to use the older GPU functions and might not be needed after an update to your GPU driver.

       

      Jane

       

      Trevor.Dennis
      Community Expert
      Trevor.DennisCommunity Expert
      Community Expert
      July 3, 2021

      Do you have Quick Mask turned on?  Hit the Q key to toggle.

      Have a look at thre Channels panel and make sure RGB is checked and only three channels are turned on.

      frannydog
      frannydogAuthor
      Participant
      July 3, 2021

      Quick mask is not on. Channels panel is set as you mentioned.

       

      I just noticed when I'm on my big monitor, it works. When I slide to my laptop, it goes green! Any ideas about that?

       

      jane-e
      Community Expert
      jane-eCommunity Expert
      Community Expert
      July 3, 2021

      I'm trying to remember what I heard, but you mentioned "something to do when I disconnect from my large monitor or something else." As I recall, it has something to do with switching monitors while PS is running, and I can't remember the details.

       

      Try first connecting the "correct" monitor, then launchingPS to see if that fixes it. Or try the other answer I gave.

       

      Perhaps another volunteer will know; I can't look into it further myself now due to personal obligations. 

       

      ~ Jane

       

       

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