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Inspiring
June 16, 2023
Answered

Eraser lagging. Eraser tool not erasing where I'm going over when I go over it.

  • June 16, 2023
  • 9 replies
  • 470 views

I just updated my photoshop to the most current version (2023) and now my eraser tool is not erasing the same as it always has (previously used 2020/2021 versions). When I erase something I need to do it with precision. Now when I erase it is almost as if the program is lagging and my erasing is not following the cursor 100% of the way through. I need my eraser to erase the spot I go over in real time, not have a delay and skip areas like it has been doing. Does anyone know how to fix this problem (I have already tried resetting all of my tools). Thank you!

 

Info

Computer: Macbook Pro (brand new this week)

Photoshop 2023 (most updated version)

Problem: Eraser tool lag

This topic has been closed for replies.
Correct answer jacob samuelf45677415

update: fixed the problem. The issue was "spacing" was turned up to 20. Turned it down to 1 and now my brush doesnt skip areas and look like its lagging. 

9 replies

jacob samuelf45677415AuthorCorrect answer
Inspiring
June 20, 2023

update: fixed the problem. The issue was "spacing" was turned up to 20. Turned it down to 1 and now my brush doesnt skip areas and look like its lagging. 

Jeff Arola
Community Expert
Community Expert
June 19, 2023

Which Eraser Tool are you using?

 

Can you post a screenshot showing Photoshop including the Eraser Tool settings, tools panel, layers panel , etc?

Inspiring
June 19, 2023

I successfully tried this and my eraser still has the same problem as before. It just won't erase with precision and is so laggy/glitchy 😕😕

Kevin Stohlmeyer
Community Expert
Community Expert
June 19, 2023

In Mac Finder hold the Option key when accessing the Go Menu - the user Library will appear and you can navigate from there.

Inspiring
June 19, 2023

directions**

Inspiring
June 19, 2023

I'im trying to do that right now but the corrections aren't clear and I can't figure out how to do it. It says

"Navigate to Photoshop's Preferences folder.

macOS: Users/[user name]/Library/Preferences/Adobe Photoshop [version] Settings

Windows: Users/[user name]/AppData/Roaming/Adobe/Adobe Photoshop [version]/Adobe Photoshop [version] Settings"

 

I dont know how to do this part. Please let me know if there's an easier way to do this. Thank you for your help!

CShubert
Community Manager
Community Manager
June 19, 2023

Hi @jacob samuelf45677415 

 

Let's make sure we're in a default state and there are no stale settings somewhere: 

Restore your preferences using this manual method:  

https://helpx.adobe.com/photoshop/using/preferences.html#Manually 

Does it work correctly? 

If that doesn't solve it, you can quit Photoshop and put the Settings folder back. 

 

Inspiring
June 19, 2023

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CmdN: 1.18.5
CDP: 1.162.1
Projects: 1.7.0 Loaded at: 92 ms - launch time impact: 284 ms ccx-timeline (Prepared) 3.1.10.0 - from the file "Required Folder" CCX Commenting UXP Webview (Loaded) 27.3.1.0 - from the file "Required Folder" Loaded at: 1476 ms - launch time impact: 0 ms CCX Sharesheet UXP (Prepared) 24.10.0.0 - from the file "Required Folder" CC Libraries Panel (Loaded) 3.24.22.0 - from the file "/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_24_22/" CAPTURE: 2.0.41 STOCK: 4.0.2 Loaded at: 1267 ms - launch time impact: 2 ms Photoshop Cloud Value Dialog (Loaded) 1.0.1.0 - from the file "Required Folder" Loaded at: 93 ms - launch time impact: 0 ms Share Panel (Loaded) 1.0.6.0 - from the file "Required Folder" Loaded at: 93 ms - launch time impact: 0 ms Substance 3D (Prepared) 0.1.6.0 - from the file "Required Folder" Adjustments Panels (Prepared) 1.12.33.0 - from the file "Required Folder" Photoshop UXP Export-As (Prepared) 5.8.23.0 - from the file "Required Folder" Photoshop Facepile (Loaded) 1.2.1.0 - from the file "Required Folder" Loaded at: 1476 ms - launch time impact: 0 ms Photoshop In App Messaging (Loaded) 3.11.8.0 - from the file "Required Folder" Loaded at: 1476 ms - launch time impact: 0 ms Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "Required Folder" Plugins Panel (Prepared) 1.4.3.0 - from the file "Required Folder" IC popup message (Loaded) 1.0.0.0 Loaded at: 1428 ms - launch time impact: 0 ms Multilayer Protection (Loaded) 1.0.0.0 Loaded at: 1428 ms - launch time impact: 0 ms Discover Panel (Loaded) 3.5.0.71 - from the file "Required Folder" Loaded at: 1477 ms - launch time impact: 7 ms Content Credentials (Registered) 0.37.3.0 - from the file "Required Folder" Neural Filters (Registered) 1.15.0.95 - from the file "Required Folder" Scan time: 0 ms - entries: 40 Installed TWAIN devices: NONE

Kevin Stohlmeyer
Community Expert
Community Expert
June 19, 2023

Hi @jacob samuelf45677415 Go to Photoshop Help Menu/System Info and copy/paste details in a reply. Post only once as the system takes time to process the large amount of data.