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Orcish-Metal
Participant
November 1, 2019
Answered

Error 145 - Photoshop - unable to edit/delete Photoshop Folder in Program Files

  • November 1, 2019
  • 1 reply
  • 1302 views

Hi gang,

 

Getting Error 145 whenever I try to update or install Photoshop on my Windows 10 system.

 

Tried to update Photoshop from Creative Cloud after I had switch my email address associated with my account, and it's getting stuck because it seems to not have read/write access to the Photoshop folder in my Program Files folder. I am the only user on the machine, and I am also completely locked out of touching that folder.

I did research here on the Help forums, and tried the following:

- Completely disabled all anti-virus software.

- Deleted all Adobe cache files everywhere.

- Use the Adobe CC Clean tool to completely uninstall and remove everything Adobe from my system (that folder remained).

- Tried renaming, moving, and adjusting security options for the Adobe Photoshop folder in the Program Files folder (all fail).

- Downloaded and reinstalled Adobe CC.

- Tried installing Photoshop via CC.

- Tried removing everything again, and then installing Photoshop, run as admin, via the app downloader (not via CC).

 

Every time, I get to about 90% install of Photoshop, then it hits error 145 and fails.

I imagine this is because of the "lock" on the Photoshop folder in my Program Files, but I have no way of disabling the security on the folder - see the error in the attachment.

 

Anyone have any ideas on how to "unlock" this folder so I can use the software again?

 

Thanks.

 

Full error code:

Exit Code: 145
-------------------------------------- Summary --------------------------------------
 - 4 fatal error(s), 3 error(s), 5 warnings(s) 

FATAL: Error (Code = 145) executing in command 'MoveDirectoryCommand' for package: 'AdobePhotoshop20-Core_x64', version:20.0.1.41
FATAL: Error occurred in install of package (Name: AdobePhotoshop20-Core_x64 Version: 20.0.1.41). Error code: '145'
FATAL: Error (Code = 145) executing in command 'MoveDirectoryCommand' for package: 'AdobePhotoshop20-en_US_x64', version:20.0.1.41
FATAL: Error occurred in install of package (Name: AdobePhotoshop20-en_US_x64 Version: 20.0.1.41). Error code: '145'
ERROR: Source path:C:\Program Files\Adobe\Adobe Photoshop CC 2019 does not exist
ERROR: Source path:C:\Program Files\Adobe\Adobe Photoshop CC 2019 does not exist
ERROR: Source path:C:\Program Files\Adobe\Adobe Photoshop CC 2019 does not exist
WARN: Failed to set permissions of destination: C:\adobeTemp\ETR2B62.tmp from source: C:\Program Files\Adobe\Adobe Photoshop CC 2019
WARN: Failed to set permissions of destination: C:\adobeTemp\ETR5F1C.tmp from source: C:\Program Files\Adobe\Adobe Photoshop CC 2019
WARN: Target directory already exists: 'C:\Program Files\Adobe\Adobe Photoshop CC 2019'
WARN: Failed to set permissions of destination: C:\adobeTemp\ETR66CE.tmp from source: C:\Program Files\Adobe\Adobe Photoshop CC 2019
WARN: Target directory already exists: 'C:\Program Files\Adobe\Adobe Photoshop CC 2019\Locales\en_US'
-------------------------------------------------------------------------------------

 

 

This topic has been closed for replies.
Correct answer Tacafy大尉

Orcish-Metal, good evening.

How about temporarily creating another account (as an administrator)

in the OS and trying to install from there?

1 reply

Tacafy大尉
Tacafy大尉Correct answer
Legend
November 2, 2019

Orcish-Metal, good evening.

How about temporarily creating another account (as an administrator)

in the OS and trying to install from there?

Orcish-Metal
Participant
November 6, 2019

Hi, Tacafy,

 

This worked!

Thanks very much!

It seemed to overwrite without any issues.

🙂