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Koshington
Koshington
Known Participant
January 10, 2023
Question

Error 2: photoshop is undefined - Persistent error on M1pro Mac

  • January 10, 2023
  • 8 replies
  • 10271 views

Error 2: photoshop is undefined.

Line:1

->

 

I keep getting this error when going to & from Photoshop (24.1)& Lightroom (12.1)

Any Ideas?

Also more often than not Photoshop dosent open the image I've sent from Lightroom via "Edit in Photoshop 2023" it just boots it up and it sits there on the 'Home' screen (it works if I send it as a smart object however)


UPDATE; finding something similar happening now since v25 of photoshop update. Says it wants to open it in the Beta - even though I've already uninstalled it. - boots v25 after complaining 🤷🏼

    This topic has been closed for replies.

    8 replies

    girlwithacurl
    girlwithacurl
    Participant
    July 28, 2024

    I got this issue today immediatley after upgrading to Photoshop v25.11.0. The OK button isn't clickable. I have to force quit out of Photoshop.


    I'm on a 2021 14" mbp (M1 Max), running Sonoma 14.5. 

    O
    otwayninja
    Participant
    October 21, 2023

    im getting the same issues now with the new updates for 2024. 

    Never had this issue b4. 

    Same as you, noly opening if its a smart object in PS (which i do anyway) and the error after every save which is exrtremely irritating and time consuming given i save as PSD, then TIFF, then jpeg! They better sort this out fast

     

    A
    andys73103220
    Participant
    April 11, 2024

    Adobe have now installed, re installed, used the Adobe removal tool twice, reinstalled again, exactly the same thing numerous times with 5 engineers. The then took a log file and sent it for investigation, currently waiting for feedback.

     

    Often it's not the computer, its the person behind the computer.
    L
    Lumigraphics
    Legend
    April 11, 2024

    Do you have multiple versions or an unusual installation? Adobe has a number of scripts where global Extendscript terms are defined. If those scripts are missing or permissions are corrupted or security software is interfering (or possibly some other issue such as a non-standard install, use with something like Citrix, etc) then you might see this error.

    mariab9684106
    mariab9684106
    Participant
    July 10, 2023

    Ich hatte das gleiche Problem. Ich habe Ps beta installiert, ich wollte die KI Unterstützung ausprobieren. Heute die beta Version vollständig deinstalliert und da kam diese Fehlermeldung mit dem Fehler 2 Zeile 1. Die Kommunikation zwischen Lr und Ps hat gar nicht mehr funktionert. 

    Die schnellste Lösung war Beta wieder zu installieren, jetzt funktionert wieder. Es ist aber keine Lösung, es ist schon ärgerlich.

    Ich bin mal gespannt, was das nächste Update mit sich bringt.

    A
    andys73103220
    Participant
    August 16, 2024

    Ich habe gerade jede Kopie von Photoshop entfernt, die Einstellungen zurückgesetzt, LrC entfernt und das Gleiche getan, ich habe immer noch das gleiche Problem. Ich befürchte, dass Adobe alles andere als nutzlos ist, wenn es darum geht, sein eigenes Produkt in Ordnung zu bringen. Ich frage mich, wofür wir monatlich bezahlen.......

     

    Often it's not the computer, its the person behind the computer.
    Y
    YazzaBezza
    Participant
    June 21, 2023

    Did you manage to solve this? 

    I'm getting the same issue after installing the Beta version and uninstalling. 

    Really slowing down work.. 

     

    Would love to hear what worked for you (if anything worked at all).

    Thanks!

      Koshington
      KoshingtonAuthor
      Known Participant
      June 22, 2023

      It went away on it own. 
      I did nothing. 
      although I do have PS Beta installed at the moment for 'creative fill' - suppose I may reencounter the issue once that tool becomes part of the normal PS and I uninstall the Beta 🤷🏼

      L
      Lumigraphics
      Legend
      January 11, 2023

      Is this resolved? I'd love to see a crash log to help pin down what causes this.

        Jumpenjax
        Community Expert
        JumpenjaxCommunity Expert
        Community Expert
        January 10, 2023

        Here are many ideas but I did not see any correct answers.

        https://community.adobe.com/t5/photoshop-ecosystem-discussions/how-to-resolve-quot-error-2-photoshop-is-undefined-quot/td-p/13423397

        Lee- Graphic Designer, Print Specialist, Photographer
          Koshington
          KoshingtonAuthor
          Known Participant
          January 10, 2023

          Thanks, I'll have a nose. 

          L
          Lumigraphics
          Legend
          January 10, 2023

          Do you have multiple versions of photoshop installed?

            Koshington
            KoshingtonAuthor
            Known Participant
            January 10, 2023

            It's a brand new mac but I did install the beta version to try out the new rule, neural filters but I uninstalled it because none of them worked. I wonder if there are bits of that left about. I think I'll do a wipe & reinstall as suggested above. 

              Kevin Stohlmeyer
              Community Expert
              Kevin StohlmeyerCommunity Expert
              Community Expert
              January 10, 2023

              Reset your preferences. Hold Command+Option+Shift then select the icon to open Photoshop.

              It should ask to confirm you want to delete your preferences.

              Koshington
              KoshingtonAuthor
              Known Participant
              January 10, 2023

              Hi, Kevin I've tried your suggestion on both photoshop & Lightroom - still cant get photoshop to open the image sent from photoshop and I need it to do that first before I can close the file in photoshop to get this error I keep getting 80% of the time. I'll keep tryimg to get it to that state.

              Thanks for taking the time to respond.

              Koshington
              KoshingtonAuthor
              Known Participant
              January 10, 2023

              "still cant get photoshop to open the image sent from photoshop"- Sorry shoud say "still cant get photoshop to open the image sent from Lightroom"

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