Quit Photoshop.
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Buenas tardes.
Tengo Adobe de pago.
Desde anoche al abrirlo me da error.
Una ventana emergente dice que no puede abrirse.
He desinstalado desde Adobe Creative Cloud y vuelto a instalar.
Pero sigue dando el mismo problema.
Mi trabajo no se puede parar por cosas así.
Necesito una solución YA
El enlace de la ventana emergente lleva a la web sin posibilidad de contactar con alguien que de una solución rápida, tan rápida como son en cobrar...
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Hi, I tried logging out in creative cloud, closing all active processes, uninstalling and installing and it doesn't work.
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It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.
Thank you,
Cory
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I can't click anything inside the application, I can't open any menu, it just closes and that's it.
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Ok, understood @mancera
Manually removing preferences files is the most complete method for restoring Photoshop to its default state. This method ensures all preferences and any user presets which may be causing a problem are not loaded.
Quit Photoshop.
Navigate to Photoshop's Preferences folder.
macOS: Users/[user name]/Library/Preferences/Adobe Photoshop [version] Settings
Windows: Users/[user name]/AppData/Roaming/Adobe/Adobe Photoshop [version]/Adobe Photoshop [version] Settings
Drag the entire Adobe Photoshop [Version] Settings folder to the desktop or somewhere safe for a back-up of your settings