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Participant
May 27, 2018
Question

Error al guardar para web.

  • May 27, 2018
  • 11 replies
  • 82665 views

Hola, tengo Photoshop CC 2018 en una PC Windows 10 y tengo el problema de que estoy creando un gif pero al presionar Exportar>Guardar para Web (heredado) me sale un cartel que dice error, abajo les muestro una imagen del Error.

Gracias por la ayuda!

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11 replies

c.pfaffenbichler
Community Expert
Community Expert
May 27, 2018

What are the image’s pixel dimensions?

What have you done for trouble-shooting so far?

Restoring Preferences after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved might be a good starting point:

https://helpx.adobe.com/photoshop/kb/basic-trouble-shooting-steps.html

Participant
May 28, 2018

The image has 1340x478 pixels. I restored the preferences but it didn't work.

c.pfaffenbichler
Community Expert
Community Expert
June 8, 2018

How the preference settings?


Photoshop > Preferences > Performance

also see

https://helpx.adobe.com/photoshop/kb/optimize-photoshop-cc-performance.html