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Error - [Colours]

Community Beginner ,
Jun 18, 2018 Jun 18, 2018

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When i opened the photoshop cs6 and also photoshop cc 2017, the color of the brush preset is changed. I don't know what the problem is. I couldn't pick the color correctly and black color changed pink. If you know what is happening, leaves the answer please.

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correct answers 1 Correct answer

Deleted User
Jun 19, 2018 Jun 19, 2018

Hi

Looks like you are using a non genuine version of Photoshop, according to your system info

License Type: Perpetual

Serial number: 91198126390575465095

There is no Perpetual license for Adobe Creative Cloud applications

Take a look here

Adobe Genuine software FAQ

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Adobe
Community Expert ,
Jun 19, 2018 Jun 19, 2018

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Does turning off »Use Graphics Processor« in the Performance Preferences (Photoshop > Preferences > Performance > Graphic Processor Settings) and restarting Photoshop have any bearing on the issue?

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Community Beginner ,
Jun 19, 2018 Jun 19, 2018

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Thanks for answering my problem. But it's still happening. I don't know how to do.

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Guest
Jun 19, 2018 Jun 19, 2018

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Hi

More than likely this is caused by your GPU driver, can you post your system info from CC2017, in Photoshop go to Help > System Info and copy and paste that into this thread

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Community Beginner ,
Jun 19, 2018 Jun 19, 2018

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Adobe Photoshop Version: 2017.0.0 20161012.r.53 2016/10/12:23:00:00 CL 1094006  x64

Number of Launches: 7

Version: 10 or greater

System architecture: Intel CPU Family:6, Model:14, Stepping:9 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading

Physical processor count: 4

Logical processor count: 8

Processor speed: 4200 MHz

Built-in memory: 16315 MB

Free memory: 2 MB

Memory available to Photoshop: 10692 MB

Memory used by Photoshop: 70 %

Alias Layers: ^0

Modifier Palette: Enabled.

3D Multitone Printing: Disabled.

Highbeam: Disabled.

Image tile size: 1024K

Image cache levels: 4

Font Preview: Medium

TextComposer: Latin

Display: 1

Display Bounds: top=0, left=0, bottom=1080, right=1920

OpenGL Drawing: Enabled.

OpenGL Allow Old GPUs: Not Detected.

OpenGL Drawing Mode: Advanced

OpenGL Allow Normal Mode: True.

OpenGL Allow Advanced Mode: True.

AIFCoreInitialized=1

AIFOGLInitialized=1

OGLContextCreated=1

NumGLGPUs=1

NumCLGPUs=1

NumNativeGPUs=0

glgpu[0].GLVersion="4.1"

glgpu[0].IsIntegratedGLGPU=0

glgpu[0].GLMemoryMB=6144

glgpu[0].GLName="NVIDIA GeForce GTX 1060 6GB"

glgpu[0].GLVendor="NVIDIA Corporation"

glgpu[0].GLVendorID=4318

glgpu[0].GLDriverVersion="24.21.13.9811"

glgpu[0].GLRectTextureSize=32768

glgpu[0].GLRenderer="GeForce GTX 1060 6GB/PCIe/SSE2"

glgpu[0].GLRendererID=7171

glgpu[0].HasGLNPOTSupport=1

glgpu[0].GLDriver="C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_040c7acb04cee565\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_040c7acb04cee565\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_040c7acb04cee565\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_040c7acb04cee565\nvldumdx.dll"

glgpu[0].GLDriverDate="20180601000000.000000-000"

glgpu[0].CanCompileProgramGLSL=1

glgpu[0].GLFrameBufferOK=1

glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="4.60 NVIDIA"

glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[65536]

glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[4]

glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[192]

glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[32]

glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[32]

glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]

glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]

glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[4096]

glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[124]

glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]

glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1

glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1

glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1

glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1

glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1

glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1

glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1

glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1

glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1

glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1

clgpu[0].CLPlatformVersion="1.2"

clgpu[0].CLDeviceVersion="1.2 CUDA"

clgpu[0].IsIntegratedCLGPU=0

clgpu[0].CLMemoryMB=6144

clgpu[0].CLName="GeForce GTX 1060 6GB"

clgpu[0].CLVendor="NVIDIA Corporation"

clgpu[0].CLVendorID=4318

clgpu[0].CLDriverVersion="398.11"

clgpu[0].CLBandwidth=1.43978e+11

clgpu[0].CLCompute=1735.58

License Type: Perpetual

Serial number: 91198126390575465095

GUIDBucket:

  bucket: 88

  test: ReduceUXFriction

Application folder: C:\Program Files\Adobe\Adobe Photoshop CC 2017\

Temporary file path: C:\Users\admin\AppData\Local\Temp\

Photoshop scratch has async I/O enabled

Scratch volume(s):

  Startup, 499.4G, 380.8G free

Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2017\Required\Plug-Ins\

Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2017\Plug-ins\

Installed components:

   A3DLIBS.dll   A3DLIB Dynamic Link Library   9.2.0.112  

   ACE.dll   ACE 2016/09/17-17:22:04   79.577309   79.577309

   AdbePM.dll   PatchMatch 2016/05/17:03:10:18   1.573920   1.573920

   AdobeLinguistic.dll   Adobe Linguisitc Library   10.0.0  

   AdobeOwl.dll   Adobe Owl   5.2.11  

   AdobePDFL.dll   PDFL 2016/08/10-16:53:20   79.195992   79.195992

   AdobePIP.dll   Adobe Product Improvement Program   7.4.1.60.45263  

   AdobeSVGAGM.dll   AdobeSVGAGM   79.577309   79.577309

   AdobeXMP.dll   Adobe XMP Core 2016/09/14-01:09:01   79.159824   79.159824

   AdobeXMPFiles.dll   Adobe XMP Files 2016/09/14-01:09:01   79.159824   79.159824

   AdobeXMPScript.dll   Adobe XMP Script 2016/09/14-01:09:01   79.159824   79.159824

   adobe_caps.dll   Adobe CAPS   10,0,0,6  

   AGM.dll   AGM 2016/09/17-17:22:04   79.577309   79.577309

   ahclient.dll    AdobeHelp Dynamic Link Library   2.0.0.2  

   AIDE.dll   AIDE 2016/05/27-01:08:49   79.574279   79.574279

   amtlib.dll   AMTEmu   10.0.0.3BuildVersion: 10.0; BuildDate: Thu Apr 21 2016 3:6:38)  

   ARE.dll   ARE 2016/09/17-17:22:04   79.577309   79.577309

   AXE8SharedExpat.dll   AXE8SharedExpat 2015/03/13-23:40:54   79.562390   79.562390

   AXEDOMCore.dll   AXEDOMCore 2015/03/13-23:40:54   79.562390   79.562390

   Bib.dll   BIB 2016/09/17-17:22:04   79.577309   79.577309

   BIBUtils.dll   BIBUtils 2016/09/17-17:22:04   79.577309   79.577309

   boost_date_time.dll   photoshopdva   10.0.0  

   boost_signals.dll   photoshopdva   10.0.0  

   boost_system.dll   photoshopdva   10.0.0  

   boost_threads.dll   photoshopdva   10.0.0  

   cg.dll   NVIDIA Cg Runtime   3.0.00007  

   cgGL.dll   NVIDIA Cg Runtime   3.0.00007  

   CIT.dll   Adobe CIT   2.1.0.1   2.1.0.1

   CITThreading.dll   Adobe CITThreading   2.1.0.1   2.1.0.1

   CoolType.dll   CoolType 2016/09/17-17:22:04   79.577309   79.577309

   dnssd.dll   Bonjour   3,0,0,2  

   dvaaudiodevice.dll   photoshopdva   10.0.0  

   dvacore.dll   photoshopdva   10.0.0  

   dvamarshal.dll   photoshopdva   10.0.0  

   dvamediatypes.dll   photoshopdva   10.0.0  

   dvametadata.dll   photoshopdva   10.0.0  

   dvametadataapi.dll   photoshopdva   10.0.0  

   dvametadataui.dll   photoshopdva   10.0.0  

   dvaplayer.dll   photoshopdva   10.0.0  

   dvatransport.dll   photoshopdva   10.0.0  

   dvaui.dll   photoshopdva   10.0.0  

   dvaunittesting.dll   photoshopdva   10.0.0  

   dynamiclink.dll   photoshopdva   10.0.0  

   ExtendScript.dll   ExtendScript 2016/01/26-16:09:33   80.1060872   80.1060872

   icucnv40.dll   International Components for Unicode 2014/10/31-16:52:45    Build gtlib_6.0.21339  

   icudt40.dll   International Components for Unicode 2014/10/31-16:52:45    Build gtlib_6.0.21339  

   icuuc40.dll   International Components for Unicode 2014/10/31-16:52:45    Build gtlib_6.0.21339  

   igestep30.dll   IGES Reader   9.3.0.113  

   imslib.dll   IMSLib DLL   10.0.0.1  

   JP2KLib.dll   JP2KLib 2016/05/26-01:08:58   79.262945   79.262945

   libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)  

   libiomp5md.dll   Intel(R) OpenMP* Runtime Library   5.0  

   libmmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   12.0  

   LogSession.dll   LogSession   7.4.1.60.45263  

   mediacoreif.dll   photoshopdva   10.0.0  

   MPS.dll   MPS 2016/09/14-15:20:26   79.577269   79.577269

   pdfsettings.dll   Adobe PDFSettings   1.04  

   Photoshop.dll   Adobe Photoshop CC 2017   18.0.0  

   Plugin.dll   Adobe Photoshop CC 2017   18.0.0  

   PlugPlugExternalObject.dll   Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit)   7.0.0  

   PlugPlugOwl.dll   Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit)   7.0.0.67  

   PSArt.dll   Adobe Photoshop CC 2017   18.0.0  

   PSViews.dll   Adobe Photoshop CC 2017   18.0.0  

   SCCore.dll   ScCore 2016/01/26-16:09:33   80.1060872   80.1060872

   SVGRE.dll   SVGRE   79.577309   79.577309

   svml_dispmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   12.0  

   tbb.dll   Intel(R) Threading Building Blocks for Windows   4, 4, 2016, 0412  

   tbbmalloc.dll   Intel(R) Threading Building Blocks for Windows   4, 4, 2016, 0412  

   TfFontMgr.dll   FontMgr   9.3.0.113  

   TfKernel.dll   Kernel   9.3.0.113  

   TFKGEOM.dll   Kernel Geom   9.3.0.113  

   TFUGEOM.dll   Adobe, UGeom©   9.3.0.113  

   updaternotifications.dll   Adobe Updater Notifications Library   10.0.0.1 (BuildVersion: 1.0; BuildDate: BUILDDATETIME)   10.0.0.1

   VulcanControl.dll   Vulcan Application Control Library   5.3.0.16  

   VulcanMessage5.dll   Vulcan Message Library   5.3.0.16  

   WRServices.dll   WRServices Thu Jan 07 2016 04:50:10   Build 0.21960   0.21960

   wu3d.dll   U3D Writer   9.3.0.113  

Required plug-ins:

   3D Studio 18.0.0 (2017.0.0 x001 x003) - from the file “U3D.8bi”

   Accented Edges 18.0.0 - from the file “Filter Gallery.8bf”

   Adaptive Wide Angle 18.0.0 - from the file “Adaptive Wide Angle.8bf”

   Angled Strokes 18.0.0 - from the file “Filter Gallery.8bf”

   Average 18.0.0 (2017.0.0 x001 x003) - from the file “Average.8bf”

   Bas Relief 18.0.0 - from the file “Filter Gallery.8bf”

   BMP 18.0.0 - from the file “Standard MultiPlugin.8bf”

   Camera Raw 9.7 - from the file “Camera Raw.8bi”

   Camera Raw Filter 9.7 - from the file “Camera Raw.8bi”

   Chalk && Charcoal 18.0.0 - from the file “Filter Gallery.8bf”

   Charcoal 18.0.0 - from the file “Filter Gallery.8bf”

   Chrome 18.0.0 - from the file “Filter Gallery.8bf”

   Cineon 18.0.0 (2017.0.0 x001 x003) - from the file “Cineon.8bi”

   Clouds 18.0.0 (2017.0.0 x001 x003) - from the file “Clouds.8bf”

   Collada 18.0.0 (2017.0.0 x001 x003) - from the file “U3D.8bi”

   Color Halftone 18.0.0 - from the file “Standard MultiPlugin.8bf”

   Colored Pencil 18.0.0 - from the file “Filter Gallery.8bf”

   CompuServe GIF 18.0.0 - from the file “Standard MultiPlugin.8bf”

   Conté Crayon 18.0.0 - from the file “Filter Gallery.8bf”

   Craquelure 18.0.0 - from the file “Filter Gallery.8bf”

   Crop and Straighten Photos 18.0.0 (2017.0.0 x001 x003) - from the file “CropPhotosAuto.8li”

   Crop and Straighten Photos Filter 18.0.0 - from the file “Standard MultiPlugin.8bf”

   Crosshatch 18.0.0 - from the file “Filter Gallery.8bf”

   Crystallize 18.0.0 - from the file “Standard MultiPlugin.8bf”

   Cutout 18.0.0 - from the file “Filter Gallery.8bf”

   Dark Strokes 18.0.0 - from the file “Filter Gallery.8bf”

   De-Interlace 18.0.0 - from the file “Standard MultiPlugin.8bf”

   Dicom 18.0.0 - from the file “Dicom.8bi”

   Difference Clouds 18.0.0 (2017.0.0 x001 x003) - from the file “Clouds.8bf”

   Diffuse Glow 18.0.0 - from the file “Filter Gallery.8bf”

   Displace 18.0.0 - from the file “Standard MultiPlugin.8bf”

   Dry Brush 18.0.0 - from the file “Filter Gallery.8bf”

   Eazel Acquire 18.0.0 (2017.0.0 x001 x003) - from the file “EazelAcquire.8ba”

   Entropy 18.0.0 (2017.0.0 x001 x003) - from the file “statistics.8ba”

   Export Color Lookup Tables NO VERSION - from the file “Export3DLUT.8be”

   Extrude 18.0.0 - from the file “Standard MultiPlugin.8bf”

   FastCore Routines 18.0.0 (2017.0.0 x001 x003) - from the file “FastCore.8bx”

   Fibers 18.0.0 - from the file “Standard MultiPlugin.8bf”

   Film Grain 18.0.0 - from the file “Filter Gallery.8bf”

   Filter Gallery 18.0.0 - from the file “Filter Gallery.8bf”

   Flash 3D 18.0.0 (2017.0.0 x001 x003) - from the file “U3D.8bi”

   Fresco 18.0.0 - from the file “Filter Gallery.8bf”

   Glass 18.0.0 - from the file “Filter Gallery.8bf”

   Glowing Edges 18.0.0 - from the file “Filter Gallery.8bf”

   Google Earth 4 18.0.0 (2017.0.0 x001 x003) - from the file “U3D.8bi”

   Grain 18.0.0 - from the file “Filter Gallery.8bf”

   Graphic Pen 18.0.0 - from the file “Filter Gallery.8bf”

   Halftone Pattern 18.0.0 - from the file “Filter Gallery.8bf”

   HDRMergeUI 18.0.0 - from the file “HDRMergeUI.8bf”

   HSB/HSL 18.0.0 - from the file “Standard MultiPlugin.8bf”

   IFF Format 18.0.0 - from the file “Standard MultiPlugin.8bf”

   IGES 18.0.0 (2017.0.0 x001 x003) - from the file “U3D.8bi”

   Ink Outlines 18.0.0 - from the file “Filter Gallery.8bf”

   JPEG 2000 18.0.0 - from the file “JPEG2000.8bi”

   Kurtosis 18.0.0 (2017.0.0 x001 x003) - from the file “statistics.8ba”

   Lens Blur 18.0.0 - from the file “Lens Blur.8bf”

   Lens Correction 18.0.0 - from the file “Lens Correction.8bf”

   Lens Flare 18.0.0 - from the file “Standard MultiPlugin.8bf”

   Liquify 18.0.0 - from the file “Liquify.8bf”

   Matlab Operation 18.0.0 (2017.0.0 x001 x003) - from the file “ChannelPort.8bf”

   Maximum 18.0.0 (2017.0.0 x001 x003) - from the file “statistics.8ba”

   Mean 18.0.0 (2017.0.0 x001 x003) - from the file “statistics.8ba”

   Measurement Core 18.0.0 (2017.0.0 x001 x003) - from the file “MeasurementCore.8me”

   Median 18.0.0 (2017.0.0 x001 x003) - from the file “statistics.8ba”

   Mezzotint 18.0.0 - from the file “Standard MultiPlugin.8bf”

   Minimum 18.0.0 (2017.0.0 x001 x003) - from the file “statistics.8ba”

   MMXCore Routines 18.0.0 (2017.0.0 x001 x003) - from the file “MMXCore.8bx”

   Mosaic Tiles 18.0.0 - from the file “Filter Gallery.8bf”

   Multiprocessor Support 18.0.0 (2017.0.0 x001 x003) - from the file “MultiProcessor Support.8bx”

   Neon Glow 18.0.0 - from the file “Filter Gallery.8bf”

   Note Paper 18.0.0 - from the file “Filter Gallery.8bf”

   NTSC Colors 18.0.0 (2017.0.0 x001 x003) - from the file “NTSC Colors.8bf”

   Ocean Ripple 18.0.0 - from the file “Filter Gallery.8bf”

   OpenEXR 18.0.0 - from the file “Standard MultiPlugin.8bf”

   Paint Daubs 18.0.0 - from the file “Filter Gallery.8bf”

   Palette Knife 18.0.0 - from the file “Filter Gallery.8bf”

   Patchwork 18.0.0 - from the file “Filter Gallery.8bf”

   Paths to Illustrator 18.0.0 - from the file “Standard MultiPlugin.8bf”

   PCX 18.0.0 (2017.0.0 x001 x003) - from the file “PCX.8bi”

   Photocopy 18.0.0 - from the file “Filter Gallery.8bf”

   Photoshop 3D Engine 18.0.0 (2017.0.0 x001 x003) - from the file “Photoshop3DEngine.8bi”

   Photoshop Touch 14.0 - from the file “PSDX.8bi”

   Picture Package Filter 18.0.0 (2017.0.0 x001 x003) - from the file “ChannelPort.8bf”

   Pinch 18.0.0 - from the file “Standard MultiPlugin.8bf”

   Pixar 18.0.0 (2017.0.0 x001 x003) - from the file “Pixar.8bi”

   Plaster 18.0.0 - from the file “Filter Gallery.8bf”

   Plastic Wrap 18.0.0 - from the file “Filter Gallery.8bf”

   PLY 18.0.0 (2017.0.0 x001 x003) - from the file “U3D.8bi”

   PNG 18.0.0 - from the file “Standard MultiPlugin.8bf”

   Pointillize 18.0.0 - from the file “Standard MultiPlugin.8bf”

   Polar Coordinates 18.0.0 - from the file “Standard MultiPlugin.8bf”

   Portable Bit Map 18.0.0 (2017.0.0 x001 x003) - from the file “PBM.8bi”

   Poster Edges 18.0.0 - from the file “Filter Gallery.8bf”

   PRC 18.0.0 (2017.0.0 x001 x003) - from the file “U3D.8bi”

   Radial Blur 18.0.0 - from the file “Standard MultiPlugin.8bf”

   Radiance 18.0.0 (2017.0.0 x001 x003) - from the file “Radiance.8bi”

   Range 18.0.0 (2017.0.0 x001 x003) - from the file “statistics.8ba”

   Render Color Lookup Grid NO VERSION - from the file “Export3DLUT.8be”

   Reticulation 18.0.0 - from the file “Filter Gallery.8bf”

   Ripple 18.0.0 - from the file “Standard MultiPlugin.8bf”

   Rough Pastels 18.0.0 - from the file “Filter Gallery.8bf”

   Save for Web 18.0.0 - from the file “Save for Web.8be”

   ScriptingSupport 18.0.0 - from the file “ScriptingSupport.8li”

   Shake Reduction 18.0.0 - from the file “Shake Reduction.8bf”

   Shear 18.0.0 - from the file “Standard MultiPlugin.8bf”

   Skewness 18.0.0 (2017.0.0 x001 x003) - from the file “statistics.8ba”

   Smart Blur 18.0.0 - from the file “Standard MultiPlugin.8bf”

   Smudge Stick 18.0.0 - from the file “Filter Gallery.8bf”

   Solarize 18.0.0 (2017.0.0 x001 x003) - from the file “Solarize.8bf”

   Spaces 18.0.0 - from the file “Spaces.8li”

   Spatter 18.0.0 - from the file “Filter Gallery.8bf”

   Spherize 18.0.0 - from the file “Standard MultiPlugin.8bf”

   Sponge 18.0.0 - from the file “Filter Gallery.8bf”

   Sprayed Strokes 18.0.0 - from the file “Filter Gallery.8bf”

   Stained Glass 18.0.0 - from the file “Filter Gallery.8bf”

   Stamp 18.0.0 - from the file “Filter Gallery.8bf”

   Standard Deviation 18.0.0 (2017.0.0 x001 x003) - from the file “statistics.8ba”

   STL 18.0.0 (2017.0.0 x001 x003) - from the file “U3D.8bi”

   Sumi-e 18.0.0 - from the file “Filter Gallery.8bf”

   Summation 18.0.0 (2017.0.0 x001 x003) - from the file “statistics.8ba”

   Targa 18.0.0 - from the file “Standard MultiPlugin.8bf”

   Texturizer 18.0.0 - from the file “Filter Gallery.8bf”

   Tiles 18.0.0 - from the file “Standard MultiPlugin.8bf”

   Torn Edges 18.0.0 - from the file “Filter Gallery.8bf”

   Twirl 18.0.0 - from the file “Standard MultiPlugin.8bf”

   U3D 18.0.0 (2017.0.0 x001 x003) - from the file “U3D.8bi”

   Underpainting 18.0.0 - from the file “Filter Gallery.8bf”

   Vanishing Point 18.0.0 - from the file “VanishingPoint.8bf”

   Variance 18.0.0 (2017.0.0 x001 x003) - from the file “statistics.8ba”

   Virtual Reality Modeling Language | VRML 18.0.0 (2017.0.0 x001 x003) - from the file “U3D.8bi”

   Water Paper 18.0.0 - from the file “Filter Gallery.8bf”

   Watercolor 18.0.0 - from the file “Filter Gallery.8bf”

   Wave 18.0.0 - from the file “Standard MultiPlugin.8bf”

   Wavefront|OBJ 18.0.0 (2017.0.0 x001 x003) - from the file “U3D.8bi”

   WIA Support 18.0.0 (2017.0.0 x001 x003) - from the file “WIASupport.8li”

   Wind 18.0.0 - from the file “Standard MultiPlugin.8bf”

   Wireless Bitmap 18.0.0 (2017.0.0 x001 x003) - from the file “WBMP.8bi”

   ZigZag 18.0.0 - from the file “Standard MultiPlugin.8bf”

Optional and third party plug-ins: NONE

Duplicate and Disabled plug-ins: NONE

Plug-ins that failed to load: NONE

Extensions:

   com.adobe.inapp.purchase  2.7.122 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2017\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\purchase.html”

   Recent Files  1.4.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2017\Required\CEP\extensions\com.adobe.ccx.start\index.html”

   Libraries  2.7.122 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2017\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\index.html”

   New Document  1.4.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2017\Required\CEP\extensions\com.adobe.ccx.start\fnft.html”

   Start  1.4.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2017\Required\CEP\extensions\com.adobe.ccx.start\index.html”

   com.adobe.experimentation.extension  2.0.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2017\Required\CEP\extensions\com.adobe.experimentation.extension\index.html”

   Adobe Color Themes  6.1.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2017\Required\CEP\extensions\com.adobe.KulerPanel.html\index.html”

   Export As  3.0.8 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2017\Required\CEP\extensions\com.adobe.photoshop.crema\PSPanel\dialog.html”

   Device Preview  1.3.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\com.adobe.previewHD\PSPanel\panel.html”

   Export As  3.0.8 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2017\Required\CEP\extensions\com.adobe.photoshop.crema\PSPanel\dialog.html”

   com.adobe.preview.loader  1.3.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\com.adobe.previewHD\PSLoader\loader.html”

Installed TWAIN devices: NONE

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Guest
Jun 19, 2018 Jun 19, 2018

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Hi

Looks like you are using a non genuine version of Photoshop, according to your system info

License Type: Perpetual

Serial number: 91198126390575465095

There is no Perpetual license for Adobe Creative Cloud applications

Take a look here

Adobe Genuine software FAQ

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Community Expert ,
Jun 19, 2018 Jun 19, 2018

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Amazing isn't it. Using hacked software and coming on to the genuine manufacturers website to ask for help with it !  I wonder what  bits of nasty malware were contained in the code?

Dave

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Community Beginner ,
Jun 19, 2018 Jun 19, 2018

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OMG... I don't really know it. When i bought my computer, it's installed and i was using it. I'm really sorry about that. As soon as I read the above replies, I uninstalled it.

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Guest
Jun 19, 2018 Jun 19, 2018

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LATEST

https://forums.adobe.com/people/nyein+lynnk51713857  wrote

OMG... I don't really know it. When i bought my computer, it's installed and i was using it. I'm really sorry about that. As soon as I read the above replies, I uninstalled it.

Hi

I'd recommend you doing a complete re-install of the operating system, you never know what nasties may be installed on that PC, you could be leaving yourself open to identity theft among other things.

You can purchase the Photography Plan for $9.99/month

Creative Cloud pricing and membership plans | Adobe Creative Cloud

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