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Error - Could not save the file because of a disk error in Photoshop

New Here ,
Jun 28, 2020 Jun 28, 2020

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Screenshot 2020-06-28 at 3.43.22 PM.png

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correct answers 1 Correct answer

Community Beginner , Mar 28, 2021 Mar 28, 2021

I found the solution! You need to grant full write access to Photoshop. Go to System Preferences > Security and Privacy, then Privacy tab. Scroll to folded on left called "Full Disk Access" then login to edit preferences and make sure to check off Photoshop to give it access!

 

Screen Shot 2021-03-28 at 2.41.24 PM.png

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Community Beginner ,
Sep 07, 2021 Sep 07, 2021

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This is not a "real" solution, more of a workaround - but if you "save as" and change the file name slightly, it will save. Or you can save as a .psb if it's originally a .tiff. But this obviously eats up disk space quickly since you're essentially creating and saving a new file every time you save your work. This has been going on for months now. We really need a fix for this...

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New Here ,
Nov 28, 2021 Nov 28, 2021

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PROBLEM: "can't save because of disk error"

 

I'm not an expert on ANY of this tech stuff BUT... I have a brand new 27-inch 2020 imac with latest photoshop update 23.0.2 (and 1.2TB of memory to spare, so it's not an issue of disk space or scratch disks or purging this or that B.S. or allowing total disk access -- at least none of those were the issue for me, it might be for you depending on your setup and configurations, etc.)... anyways, I started getting the error message "can't save because of disk error"...

 

SOLUTION THAT WORKED FOR ME:

 

So after 10 minutes of uninstalling photshop, re-installing the previous version, it finally occured to me that it might be my antivirus... and the BitDefender AntiRansomeware was blocking access to photoshop saving anything. So I went into Bitdefender, then into antiransomeware and you'll see the up/down arrows... click on that to reveal allow/don't allow.... I clicked ALLOW (little green dot shows up), and that absolutely fixed it 100%. 

 

P.S. I'm not sure how this happened, either, since photoshop has been working flawlessly for years, for me, so maybe the Bitdefender updated itself or something. I've never blocked photoshop from access to being able to save anything (because obviously blocking access means you CAN'T save anything and I have TONS of saved photoshop files)... anyways, this was the problem and solution I had. Hope this helps 🙂 ---- one more thing: I'm NOT a tech expert or photshop expert at all, so please don't ask me for tips or help because I'm just a beginner. LOL!

 

Screen Shot 2021-11-28 at 9.56.09 AM.png

 

Screen Shot 2021-11-28 at 9.56.57 AM.png

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New Here ,
Dec 12, 2021 Dec 12, 2021

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Happy New Day, All!

 

Unfortuantely, after working through all of the solutions, I still can't open files. 

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New Here ,
Jan 06, 2022 Jan 06, 2022

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The "Full Disk Access" solution worked for me, but I also had to give the same access to Google Drive in order for it to work. We use google drive desktop and the issue seems to be tied to that as well.

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New Here ,
Jan 20, 2022 Jan 20, 2022

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I've had this problem on and off for about a year. Working mainly off a server, google drive, or similar.
I have found a solution that has fixed my issue.

Simply put, if you have the photoshop file selected in your finder (naturally this happens when you click to open a file) it will have issues saving (or saving over) as the server is trying to rewrite the selected file.

 

If you open a file and then make sure the file isn't selected in your finder it should fix your issue.

 

Unfortunately, if you forget to deselect in finder and hit save, then get the error, it's too late to then deselect and try again. You will have to 'save as' to create a new file and delete the old one. 

Let me know if it works for anyone else.

 

 

 

 

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New Here ,
Feb 21, 2022 Feb 21, 2022

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Hi!

Thank you for this solution, it worked wor me! The full disk access had been granted before, but the files still didn't save. I am using Adobe Bridge to browse files and yes after I deselect the file that I am trying to save everything works just fine.

Dear delevopers, please kindly fix the rewriting problem that appeared just after the latest update! This seems to be just a small bug that somehow had been missed by your team, because the previous versions were okey.

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Explorer ,
May 17, 2022 May 17, 2022

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This has been the case for my coworkers also, especially when using the column view option.

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New Here ,
Feb 01, 2023 Feb 01, 2023

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This worked for us!!!!

 

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New Here ,
Apr 10, 2022 Apr 10, 2022

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Thank you, it worked!

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Community Beginner ,
May 03, 2022 May 03, 2022

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This has been driving me nuts in May of 2022.  I tried the "correct answer" and that worked for a few files.  Now I'm right back to not being able to save.  FWIW, the only workaround I have been able to find has been to "Save a Copy".  Pretty tough to keep track of your files that way(naming them "copy1", "copy2", etc...) and takes up a lot of space, but you CAN save files.  C'mon Adobe! Get on this!

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New Here ,
May 17, 2022 May 17, 2022

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I spoke in chat with Adobe and they were going to call me 2 days ago about this issue... Well they haven't 

 

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Community Beginner ,
May 23, 2022 May 23, 2022

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Well it is a maddening BRAND NEW ISSUE.. been photoshop user since early 90's- never ever. had this issue with this or any other Application.

Everyone who can;t save the file and it is crucial to do so... change the name of the file, then save.  The issue got to do with overwriting the file you have open and/or are currently working on. 

PITA because linked images in InDesign and eslewhere, have to be updated.... but you won't lose your file, you will now have two PSD files on your hard drive,, the one you opened/created and the o version with whatever changes you are saving. So you don;t lose your file, n but you do lose disk space... Have to rememebr togo back and clean it up is all. I make incremental changes and or use options when placing in InDesign to control layers in the psd file, each time i save, i have to update the linked file in InDesign to the new name....  so its a(*&^#(*&^@(*  time stealer.


 

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New Here ,
Jun 10, 2022 Jun 10, 2022

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I was able to get past this issue by going to Preferences > File Handling > and checking Enable legacy "Save As". Also, for some reason, the default file location (drop-down just to the left) was set to "Creative Cloud" when I've never changed that feature. Must have been from the recent update.

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Community Beginner ,
Jul 31, 2022 Jul 31, 2022

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Perfect!! Your solution worked!! Thank you. 🙂 

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Community Beginner ,
Jul 31, 2022 Jul 31, 2022

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While I was at the same setting I added Lightroom to have full disc access.

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Community Beginner ,
Nov 02, 2022 Nov 02, 2022

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What did work for me was saving on a native format drive, so Mac OS journaled in my case, I tried saving on EXFAT but that gave me errors every time, it probably has to do with large data chunks not getting written or having access.

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Community Beginner ,
Jul 19, 2023 Jul 19, 2023

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I have been having the same issue on and off sporadically for the last 2 years or so. When I go to save my work I get the error message: 'Cannot save file because of a disk error'. It takes a restart of the laptop to get things going again. None of the solutions mentioned in this thread have had an impact. ADOBE/anybody - help?!! 

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Explorer ,
Nov 13, 2023 Nov 13, 2023

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I am having the same issues. I have checked Full Disk Access and still the problem. At my work we save all our files to a NAS file server. After doing some digging, I found that Adobe does not recommend using a NAS server and to write to a local drive. I find that ridiculous. I have been using Adobe products for the last 30 years and have worked right on a fileserver and not had this issue before.

I have noticed this problem happening if the Mac OS is Catlina or newer. I have a co-worker that is on Monterrey and not having the issue and she works directly on the same fileserver. Our IT company recommended created a new user account on the computer, done that and still have the issue. I've even gone back to Monterrey and the problem stopped. Can't tell me that Adobe products can't work with the latest version of Mac OS?

This issue is very frustrating. I can open an image, manipulate it, save the PSD. Close the file. Reopen to make a minor adjustment, save over the same PSD and then get the error message. It makes a temporary file. I have to save it with a new filename. It then finally saves. I close the file, reopen and tweak it, do a save and again same thing. My work around is I have to eject the server, then reconnect. Once I do that it works at random times. It's not consistent.

This problem also happens in Illustrator as well. I have updated my Adobe products to the latest versions. I have a Mac Studio Max with 32 Gigs of RAM running the lates OS version.

 

Have any other recommendations Adobe?

 

Thanks,

Darren

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Community Beginner ,
Nov 21, 2023 Nov 21, 2023

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Same here, new Mac Studio Max 64Gb running Sonoma 14.1.1 and having this same sporadic issues for about 12 months. Saving JPEGs was today's issue, did not want to do it. Different file? Nope. PSD? Fine, no issue. 
My flile server was upgraded about 2.5 years ago to add about 500Tb in discreet modules so space and format is not an issue AFAIK.
Come on Adobe, why so lazy now? You already have us paying you to be your beta testers, can we get some long term bugs ironed out already?

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New Here ,
Mar 04, 2024 Mar 04, 2024

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For me it was solved by making sure I didn't have the same file already saved in the folder from previous attempts

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