Error importing from Procreate PSD to Photoshop

[aaa030303]

Hi, Im having problems directly importing files from procreate to photoshop in PSD, usually I share and export from procreate in PSD and tap on Photoshop app and it'll redirect to it and import automatically, but now it only redirects and nothing pops up. I did not receive any error message in Photoshop upon importing, but doing the same action from Photoshop to Procreate works fine tho.

[Ged_Traynor]

@aaa030303 maybe try https://folio.procreate.com/discussions/4

[aaa030303]

thanks! but I actually contacted procreate support before coming here , they suggested I ask here because theres seems to be a problem with the interaction between Procreate and Photoshop specifically via the Share Sheet 

[lisemakesart]

I am having the exact same problem, and it is stressing me out. I havent been able to figure out what is going on. Have you had any luck so far?

[Cherry Busa]

Hate to say I'm glad that I'm not the only 1, I too, have a support ticket out to Procreate. Hopefully they'll have an answer for all of us soon.

[CorbeauNoirTattoos]

Having exactly the same problem! It's only been happening recently but it's infuriating.

[Feylesia]

Ohhhh I finially found other people having the same issue as me! I tried contacting supprot to but I haven't recieved an email yet and it's driving me crazyy!! Hopefully this gets fixed soon, it's very stressful! 😞

[Jodi24974678pmx1]

I'm having the same problem!  Was losing my mind trying to figure it out.  I have a ticket in with procreate as well.  

[aaa030303]

unfortunately i havent been able to fix it even now , Ive resorted to uploading to google drive to make the transfers for now but hopefully itll get fixed soon 

[jane-e]

@aaa030303 wrote: specifically via the Share Sheet

Can you test to see if the issue is with the Share Sheet as opposed to with Photoshop/Procreate? 

I just tried this successfully:

• Procreate: Export to PSD
• Save to Downloads/Documents/Another folder on iPad
• Photoshop for iPad: Import and Open > Files
• Locate and select image to open it in Photoshop for iPad

Jane