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Leila5E23
Participant
November 15, 2020
Answered

Error Launching the app vcruntime140.dll and msvcp140.dll

  • November 15, 2020
  • 1 reply
  • 1123 views

I have downloaded creative cloud and still getting the same error messages.

Can't launch Creative Cloud. Have tried several times to reinstall the app and also have set pc to factory settings. Please help!

    This topic has been closed for replies.
    Correct answer Kevin Stohlmeyer

    What version of Photoshop are you running? This was from 2020.

    https://learn.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist?view=msvc-170

    1 reply

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    Anonymous
    November 15, 2020

    Hi

    You need to install this from Microsoft

    https://support.microsoft.com/en-ae/help/2977003/the-latest-supported-visual-c-downloads

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      Leila5E23Author
      Participant
      November 16, 2020

      Thank you so much! That fixed it.

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