Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
0

Error message from Photoshop 2025

New Here ,
Mar 23, 2025 Mar 23, 2025

I recently bought a new Apple MacBook Pro running Sequoia 15.3.2, and went thru the migration process Apple provides from my old computer. I upgraded Lightroom Classic and Photoshop to the latest version.  My problem - when I try to use "Edit in Adobe Photoshop 2025" from LIghtroom Classic the Photoshop 2025 application launches and gives me an error message "Could not open "IMG_1070.CR3" because of a disk error".  Using my old computer this process operated seemlessly.  Any ideas on how to solve this mystery? 

 

 

Screenshot 2025-03-23 at 1.48.32 PM.pngexpand image

 

TOPICS
macOS
51
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe
Community Expert ,
Mar 23, 2025 Mar 23, 2025

Can you see the thumbnail in Bridge or Lightroom?

I assume this is the case with all .CR3 files?  If not, then what size are the files on the drive? i.e. are they as l;arge as you'd expect them to be?

Are they from the same camera?

If you open Edit > Camera RAW Preferences, what version number are you seeing?

image.pngexpand image

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 23, 2025 Mar 23, 2025
LATEST

Can you see the thumbnail in Bridge or Lightroom? 

All pictures are available to view and edit in Lightroom.  

I assume this is the case with all .CR3 files?  If not, then what size are the files on the drive? i.e. are they as l;arge as you'd expect them to be?

The .CR3 files are from my Canon Powershot GX5 Mark II camera.  I get similar error message when trying to edit a Nikon .NEF file. 

File dimensions from Canon are 5472 x 3678 with Nikon being 6000 x 4000

Are they from the same camera?

As noted above I have the Canon and Nikon cameras.  I tried to edit older files from prior years and I get the same error message.  

If you open Edit > Camera RAW Preferences, what version number are you seeing?

Don’t understand this question.  In Lightroom? I don’t see it.  In Photoshop “Settings” I see Camera Raw Preferences (Version 17.2.0.2155). 
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines