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Cameo Skager
Participant
October 18, 2010
Question

Error message - "not the right kind of document"

  • October 18, 2010
  • 1 reply
  • 49974 views

I had this problem in CS3 and recently upgraded to CS5, hoping it would go away. It wasn't a problem for about a month, now it is back.

I download a .jpg picture, edit it, save it as a TIF file. I come back later to open the file and get this message:

"Could not complete your request because it is not the right kind of document."

It's a TIF file and should be able to be opened by Photoshop. What's going on?

In CS3, when I got this error, I would hunt around until I found a TIF file that would open - old picture - then I would go back and try to open the one with the error and it would open. What the heck is going on with this?

    This topic has been closed for replies.

    1 reply

    Chris Cox
    Chris Cox
    Legend
    October 18, 2010

    Most likely you put the wrong file extension on the file, and it is not really a TIFF file, but some other format.

    C
    Cameo SkagerAuthor
    Participant
    October 18, 2010

    No, I purchased the photo from a stock photo site as a .jpg. I opened it in Photoshop, edited it and saved it as TIF file. I did not put a file extension on it; I saved it as a TIF using Photoshop.

    C
    Cameo SkagerAuthor
    Participant
    October 18, 2010

    If the name of the file that you want to save has dots in it (".") and you don't specifically put the extension at the end, Windows will usually assume that the stuff after the dot is the extension. If this is the case then all you have to do is rename the file and add ".TIF" at the end.


    No, this is not the case. The name of the file is choices_1. It was a .jpg and I saved it as a .tif in Photoshop. The extension is .tif.

    Also, going to the file and trying to do an Open with does not work either.

    I just got a brand new computer and loaded CS5 within the last month. I am very angry that I am getting this same error message I was having before right away on a new machine with new software.

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