Error message "Sorry, something went wrong." When launching Photoshop

Forum|Forum|4 years ago
October 28, 2021
4 replies
14259 views

After launching photoshop, an error message pops up stating "Sorry, something went wrong.
This is likely an issue at our end, but it could be that you’re not connected to the internet. Please check your internet connection and then try again later." and then closes out of photoshop. this happens for all adobe creative cloud products for me. I am connected to the internet and have valid log in credentials. How do I troubleshoot this?

Windows

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L

L29161416rkjw

Participant

Have anyone been able to fix this? I'm having the same issue

thomasp79271797

Participant

Still having the same issue here as well. Went through the whole process of activation network issues, but that did not resolve it. There were not network issues to see. PNG showed up, the pong was successful, and ran the tool as well as checked the hosts file. Nothing worked.