ERROR MESSAGE WHEN OPENING PHOTOSHOP CC 2017

Forum|Forum|8 years ago
March 22, 2017
2 replies
886 views

Each time i try to install adobe photoshop cc 2017 am getting an error message saying i need some updates on my pc first i have tried updating but its not working

the error message comes with error code: C301

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Correct answer kglad

scan those files for malware and viruses. no one from adobe emails files.

your message 8 indicates you need to update your ms visual c++

brightaliAuthor

Participating Frequently

wow thanks to the adobe community, i got a mail this morning with attached files that solved my problem

i love you guys

kglad

Correct answer

Community Expert

scan those files for malware and viruses. no one from adobe emails files.

your message 8 indicates you need to update your ms visual c++

kglad

Community Expert

what's your ps version?

if it's less than that shown in the ss, restart your computer and retry updating ps.

brightaliAuthor

Participating Frequently

i dont have photoshop on my pc i uninstalled the last one i was using before trying to install the new one

i was using CC 2015

kglad

Community Expert

you tried to update your os and failed?

and what's your os?

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Scanning file for viruses.

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