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Error Message when Saving an Animated Gif

New Here ,
Feb 02, 2020 Feb 02, 2020

I keep getting an error message when trying to save my aninated gif. The file is only 6 frames and the size is 27.68k. I have Catalina 10.15.3 operating system on my mac and Photoshop CC 20.0.1 release. I'm new to animating gifs but not to Photoshop iteself. Can anyone help me troubleshoot this? I need to have this done soon for a client....

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Adobe
Community Expert ,
Feb 02, 2020 Feb 02, 2020

Try saving to a different drive.

See Photoshop & Catalina known compatibility problems.

https://helpx.adobe.com/photoshop/kb/photoshop-and-macos-catalina.html#Knowncompatibilityissues

 

 

Nancy O'Shea— Product User, Community Expert & Moderator
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New Here ,
Feb 03, 2020 Feb 03, 2020

Thanks, I've saved to two different drives and still get the error message. It's such a small file so this is infuriating. I'll check out the link. Appreciate the response!

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Community Beginner ,
Feb 10, 2020 Feb 10, 2020

This is absolutely infuriating.  This same issue is STILL going on?  There are logs from back in 2017 for this very problem.  I need someone to address this with a real solution.  My client will not wait.

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New Here ,
May 25, 2020 May 25, 2020
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I have the same issue it's really frustrating...

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