• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
1

Error: Not enough memory(RAM) for saving file

New Here ,
Feb 02, 2018 Feb 02, 2018

Copy link to clipboard

Copied

Capture.PNG

Hi

My name is rohith.

     I was using photoshop 2018. While I was trying to save one file after editing, it is showing this error "Could not complete the Save/ Save As command because there is not enough memory (RAM)." I clearly have 13 GB remaining in my C Drive. Now I can't save my file which I edited.

     Can anyone please give me a solution on how to fix it as soon as possible?

Thanks in advance...

Views

58.7K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Expert , Feb 02, 2018 Feb 02, 2018
I clearly have 13 GB remaining in my C Drive.

What does that have to do with RAM?

Please read this page on Photoshop Performance:

https://helpx.adobe.com/photoshop/kb/optimize-photoshop-cc-performance.html

You can try freeing up RAM in Photoshop by closing all other images and invoking Edit > Purge > All.

Votes

Translate

Translate
Adobe
Community Expert ,
Feb 02, 2018 Feb 02, 2018

Copy link to clipboard

Copied

I clearly have 13 GB remaining in my C Drive.

What does that have to do with RAM?

Please read this page on Photoshop Performance:

https://helpx.adobe.com/photoshop/kb/optimize-photoshop-cc-performance.html

You can try freeing up RAM in Photoshop by closing all other images and invoking Edit > Purge > All.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jun 11, 2018 Jun 11, 2018

Copy link to clipboard

Copied

just tried this and all is not highlighted.   i have tried all fix options here and online and to no avail.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jun 11, 2018 Jun 11, 2018

Copy link to clipboard

Copied

Care to elaborate on what your problem is?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jun 11, 2018 Jun 11, 2018

Copy link to clipboard

Copied

Hello! Called in today and got it fixed!! Thanks so much for reaching out!! 

Sent from Yahoo Mail for iPhone

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
May 30, 2019 May 30, 2019

Copy link to clipboard

Copied

Hello,

I am having the exact same problem.  What number did you call?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Guest
May 30, 2019 May 30, 2019

Copy link to clipboard

Copied

Hi

What exact version of Photoshop are you using, this issue was fixed in version CC2018 19.1.5 June 2018 update

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Feb 24, 2022 Feb 24, 2022

Copy link to clipboard

Copied

LATEST

Hi - I'm having the same problem. Could you share what you did to fix it?

Thanks,

Ray

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jun 11, 2018 Jun 11, 2018

Copy link to clipboard

Copied

Do you use Windows 10?

If so might the issue be related to this?

Error while accessing performance preferences - 'An integer between 96 and 8 is required.'

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jun 12, 2018 Jun 12, 2018

Copy link to clipboard

Copied

It is windows 10 but it had to do with clearing something out on photoshop the back files like I forget the name of it 

Sent from Yahoo Mail for iPhone

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Jun 19, 2018 Jun 19, 2018

Copy link to clipboard

Copied

Hi All,

This issue has been fixed in Photoshop CC 19.1.5 (June 2018 release). Please refer the solution mentioned in this article Error while accessing performance preferences - 'An integer between 96 and 8 is required.' before updating.

Update Photoshop to the latest version, see Keeping Photoshop Up-To-Date

Here's a list of what's new in this release: Fixed issues in Adobe Photoshop CC

Let us know if the update resolves the problem for those affected and share your feedback with us,

Regards,

Akash Sharma

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jul 01, 2018 Jul 01, 2018

Copy link to clipboard

Copied

I did this interger thing and it STILL says I don't have any RAM available..... I'm so frustrated!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Jul 09, 2018 Jul 09, 2018

Copy link to clipboard

Copied

Hi heathers26651618,

Sorry that editing the integers in registry editor didn't work for you. Could you please let us know the exact version of Photoshop that you're using?

Thanks,

Akash

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jul 05, 2018 Jul 05, 2018

Copy link to clipboard

Copied

Hi Akash - your instructions worked! Thank you. Question, if I increase my RAM do I need to go back in the registry and redo the process?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Jul 09, 2018 Jul 09, 2018

Copy link to clipboard

Copied

Hi Drjoel,

Thanks for the update. Glad that Photoshop is now working fine.

Yes, we recommend you to re-edit the registry and set Photoshop to automatically manage the memory. Please refer this article for detailed info: Error while accessing performance preferences - 'An integer between 96 and 8 is required.'

Thanks,

Akash

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 01, 2018 Oct 01, 2018

Copy link to clipboard

Copied

Thanks it worked issue has been resolved following the same steps.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Nov 14, 2019 Nov 14, 2019

Copy link to clipboard

Copied

Brand new install of 2020 on a brand new machine and it is doing it.... serious lag. even trying to type text. Text either does not appear or appears after 2 minutes

16GB Ram, Huge HD so that should not be an issue.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
May 11, 2020 May 11, 2020

Copy link to clipboard

Copied

this does not work for Adobe Photoshop 2020 NEW version still getting this as of now and won't go away this will be a YouTube video report slamming Adobe down for their failures!!!

 

2020.05.11-03.46_3.png

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
May 28, 2020 May 28, 2020

Copy link to clipboard

Copied

Have you been sent a fix for the 2020 adobe photoshop? I am having the same issue and it's driving me insane. 

(I use cs6 on windows 10 for anyone with advice) 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Feb 22, 2021 Feb 22, 2021

Copy link to clipboard

Copied

Hello!

I´m having the same issue, I work with the latest update of photoshop with macOS Catalina, what can i do to fix it?

 

Thanks!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Aug 13, 2021 Aug 13, 2021

Copy link to clipboard

Copied

I'm having the same trouble with Photoshop on my macOS. The instructions that apply to a desktop computer don't work.

Any advice on how to fix this would be greatly appreciated.

 

Thank you so much!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines