ERROR: "Verflüssigen konnte nicht verwendet werden ..." / "The liquify filter could not be used ..."

[NicoleKatharina]

English below

Hallo,
möchte ich den Filter "Verflüssigen" benutzen, bekomme ich folgende Fehlermeldung:
Der Befehl "Verflüssigen" konnte nicht verwendet werden, da die Datei gesperrt ist, du nicht über die entsprechenden Zugriffsrechte verfügst bzw. ein anderes Programm auf die Datei zugreift.

Ich habe schon viel durch´s Internet gelesen, rumprobiert, aber komme einfach nicht zu einer Lösung.
Vorgängerversionen von Photoshop habe ich auch schon ausprobiert, die Meldung bleibt jedoch bestehen.

Komisch ist, dass ich den Filter auf ältere Fotos anwenden kann, die ich noch mit meiner Canon 5D Mark III aufgenommen habe. Mit den neueren Fotos von der Canon R5 funktioniert es plötzlich nicht mehr.
Obwohl beides JPG-Dateien sind.

Installierte Photoshop Version: 25.9

Windows 11

Kann mir irgendjemand helfen?? Ich wäre sehr dankbar.

Beste Grüße
Nicole

---

Hello,
If I want to use the "Liquify" filter, I get the following error message:
The Liquify command could not be used because the file is locked, you do not have appropriate access rights, or another program is accessing the file.

I have already tried previous versions of Photoshop, but the message persists.

I can apply the filter to older photos that I took with my Canon 5D Mark III. With the newer photos from the Canon R5 it suddenly no longer works.
Although both are JPG files.

Installed Photoshop version: 25.9
Windows 11

Can anyone help me?

Kind regards
Nicole

[Alexandra365778563cun]

Hallo Nicole,

bei mir war das eben auch so. Ich hatte aber zuvor mit dem selben Bild Verflüssigen benutzen.

Es lag lediglich daran, dass ich mich neu bei adobe anmelden musste. Es meldet sich glaube ich nach 3 Monaten automatisch ab und du musst dich neu anmelden. Deswegen wahrscheinlich die Meldung mit dem Zugriffsrecht. Jedenfalls Computer heruntergefahren, mich bei adobe neu angemeldelt und ich kann an meinem Bild weiterarbeiten.

Ich hoffe, dies hilfe.

Viele Grüße 

Alexandra

[Contributor943]

I have the exact same issue. Adobe needs to fix it, finally

[EXECdesign]

Hier das Gleiche: gestern noch damit gearbeitet, heute habe ich angeblich keine Zugriffsrechte mehr - wobei alle anderen Photoshop-Funktionen am gleichen Bild zur selben Zeit problemlos und fehlerfrei funktionieren. Habe u.a. mit Camera RAW, Firefly usw. daran gearbeitet, Ebenen dupliziert, in Smartobjekte gewandelt, gelöscht... geht alles. Nur 'Verflüssigen' meldet diesen Fehler. Finde den Fehler, Adobe...

The same thing here: I was still working with it yesterday, but today I apparently no longer have access rights - although all other Photoshop functions on the same image work without any problems and without errors at the same time. I have worked on it with Camera RAW, Firefly, etc., duplicated layers, converted them to smart objects, deleted them... everything works. Only 'Liquify' reports this error. Find the error, Adobe...

[c.pfaffenbichler]

What have you done for all-purpose trouble-shooting so far?
Restoring Preferences after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved might be a good starting point:
https://helpx.adobe.com/photoshop/using/preferences.html
https://helpx.adobe.com/photoshop/kb/basic-trouble-shooting-steps.html
https://helpx.adobe.com/photoshop/kb/troubleshoot-gpu-graphics-card.html

If you suspect that this is related to specific image files can you please provide one of the affected ones? 

[stefanw51294698]

Hallo Nicole,

ich habe das selbe Problem - konntest du es zwischenzeitlich lösen??

LG Stefan

[c.pfaffenbichler]

Wenn Sie dasselbe Problem haben, ist dieselbe Frage relevant:

Was haben Sie bisher an »trouble-shooting« gemacht? 

[stefanw51294698]

Photohop Aktualisiert, PC Neugestartet, Adobe Konto Ab/Angemeldet - aber bisher leider kein Erfolg.

[c.pfaffenbichler]

Restoring Preferences after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved might be a good starting point:
https://helpx.adobe.com/photoshop/using/preferences.html
https://helpx.adobe.com/photoshop/kb/basic-trouble-shooting-steps.html
https://helpx.adobe.com/photoshop/kb/troubleshoot-gpu-graphics-card.html

Do you have administrator rights on that computer? 

[stefanw51294698]

Thank you for your input.

I tried the things already, but the filter don´t work. The interesting thing is, that the problem only consits at pictures from my nikon cams - Pictures from Smartphone or my dJI Drone haven´t problems.

Yes i´m administrator.

[c.pfaffenbichler]

Could you provide one of the affected images? 

[stefanw51294698]

Of course - 

How should I send you the pictures?

[c.pfaffenbichler]

Please provide a link (wetransfer, dropbox, … for example). 

[stefanw51294698]

Hy, sorry for late answer - i was on holidays.

Here is some of the picture what don´t work. I had this problem wiht picutres from my nikon d850 an the nikon z7II - Pictures from my iphone makes no problem. Some time earlier also pictures from my d850 and the z7 worked without problems. I don´t know since wehn it don´t work.

Link to the picture.

_DSC4578.tif

[c.pfaffenbichler]

Hope you got some relaxation. 

The file causes no problem here when Liquifying, neither destructively nor as a Smart Filter.  

Does turning off »Use Graphics Processor« in the Performance Preferences (Photoshop > Preferences > Performance > Graphic Processor Settings) and restarting Photoshop have any bearing on the issue? 

[stefanw51294698]

Thank you - now it works - Thank you so much.

[c.pfaffenbichler]

Unfortunately turning off GPU usage is no proper solution as it invalidates GPU dependent features (like the Rotate View Tool and some Filter acceleration for example) but it indicates problems with the GPU driver or the GPU. 

[marcelo27339177ztv6]

Olá, estou com o mesmo problema. Quando acontece esse erro, se eu reiniciar o Photoshop e já usar o liquify nos primeiros processos logo depois de ter iniciado o programa ele funciona, mas, se eu ficar editando muito a foto, se demorar ai quando vou usar ele dá esse erro de não permissão. já tentei todas as sugestões a baixo, sem sucesso. tudo isso foi depois da ultima atualização. 

[c.pfaffenbichler]

Does turning off »Use Graphics Processor« in the Performance Preferences (Photoshop > Preferences > Performance > Graphic Processor Settings) and restarting Photoshop have any bearing on the issue? 

What have you done about general Photoshop performance and Scratch Disks so far?
https://helpx.adobe.com/photoshop/kb/optimize-photoshop-cc-performance.html
https://helpx.adobe.com/photoshop/using/scratch-disks-preferences.html