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error

New Here ,
Oct 19, 2022 Oct 19, 2022

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i keep geting the messege "Could not complete your request because a program error occurred" while working in the app photoshop on ios, any solution to the problem, my billing is paid so it shouldnt be a acces problem 

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Adobe
Adobe Employee ,
Oct 20, 2022 Oct 20, 2022

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Let's make sure we're in a default state and there are no stale settings somewhere:
Restore your preferences using this manual method:
https://helpx.adobe.com/photoshop/using/preferences.html#Manually
Does it work correctly?
If that doesn't solve it, you can quit Photoshop and put the Settings folder back.

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