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Every Yearly update resets my photoshop entirely.

Community Beginner ,
Oct 26, 2022 Oct 26, 2022

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As title states. All my actions and workflow set up gets reset to default EVERYTIME. How do I avoid this and WHY is this something that is done by default?! Seriously? I have never selected anything that would reset user preferances and why would that even be an option?? Who is in charge of UX and why do they still have a job? Losing my actions is like Lightroom update deleting presets cmon.

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Actions and scripting , macOS

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correct answers 1 Correct answer

Community Expert , Oct 26, 2022 Oct 26, 2022

In your Creative Cloud Desktop app, either when you manually click to update an app or by clicking Manage auto-updates in the upper right, select Import previous settings and preferences. You can also decide whether or not you'd like to select Remove older versions.

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Community Expert ,
Oct 26, 2022 Oct 26, 2022

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In your Creative Cloud Desktop app, either when you manually click to update an app or by clicking Manage auto-updates in the upper right, select Import previous settings and preferences. You can also decide whether or not you'd like to select Remove older versions.

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Community Beginner ,
Oct 26, 2022 Oct 26, 2022

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Thank you. Still curious as to why thats not just on by default. Who in the head office decided that its better for the user to have their photoshop that they spent time customizing automatically reset to default? Like is having a bad UX better for business or what guys?

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Guide ,
Oct 26, 2022 Oct 26, 2022

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People who don't regularly use Ps are the ones making those decisions. Welcome to the new era.

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New Here ,
Nov 16, 2022 Nov 16, 2022

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LATEST

I just started Photoshop and it is also completly reseted. I do have Import previous settings and preferences checked so I have no idea what is going on and why...if I will have to readd everything that I have been doing and changing in preferences that is horrible...

 

it is photoshop 24 release...

 

is three a way to import all settings from some cloud since it was checked to import prev. settings?

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Community Expert ,
Oct 26, 2022 Oct 26, 2022

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Save out your actions from the Actions panel. Keep them in a safe place, then you can always reload them.

 

If you don't save them out, actions, brushes etc are stored in the preference folder in your user account. Every new version starts with a clean user account. You can migrate preferences when you update, but keep in mind that preferences are prone to corruption because they are rewritten on every application exit. An irregular shutdown can corrupt them, and errors accumulate. A corrupt prefs file can cause strange and erratic behavior.

 

So it might actually be a good idea to start with clean sheets.

 

 

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Community Beginner ,
Oct 27, 2022 Oct 27, 2022

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Absolutely great advice! This is really unintuitive though. When you create an action, brush, whatever. IT IS SAVED LOL. Why should ANY user ever have to go a step further than saving it on what they use? 

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Guide ,
Oct 28, 2022 Oct 28, 2022

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James, yes, this is what we've been asking Adobe for decades. And now that we have preset syncing in the cloud, that our tools aren't being auto-saved is even more of a frustrating mystery.

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Community Beginner ,
Nov 14, 2022 Nov 14, 2022

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I geuninely think the person heading UX should lose there job. Every update is a disaster of unmentioned features nobody asked for. Like the spring loaded tool that will swap back to the previous one if you don't press and hold the key. Like the difference is pressing a different key who tf at adobe was like YO people will love this?

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