Everything becomes fully transparent

Forum|Forum|6 years ago
January 23, 2020
4 replies
777 views

Hello! I'm new to Photoshop and at first, everything was running smoothly. However recently while trying to import photos the photo becomes fully transparent. When first starting a new project the background is black (though I'm pretty sure I've set it to white) and once I change the background to a normal layer, it becomes fully transparent as well. I've tried keeping the background to see if that's the issue, but any imported photos still become transparent.

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jane-e

Community Expert

"at first, everything was running smoothly"

Hi

Did anything happen when everything stopped running smoothly? One thing you might try is to go to the Photoshop menu > Preferences > General and choose Restore Photoshop Preferences on Quit, then quit and relaunch.

Also, note:

the image you copied has a notice that it may be copyrighted
copy and paste is never as good as right-click > Save, then open in PS, presuming you have legal rights to do so.

gener7

Community Expert

One thing I note when you open a new document, your profile is set to "display". Select sRGB and try again.

E

ephzieAuthor

Participating Frequently

I've tried that, still the same results.

gener7

Community Expert

Have you tried checking on "Legacy Compositing"? Reboot for safe measure.

jane-e

Community Expert

Check your Layers panel and set the Opacity to 100% if it's not already. Please post screenshots of your Layers panel when you first start the project and when it becomes transparent. Also, open your History panel from the Window menu. By default it records 50 steps. Make it tall enough and wide enough and post a screen shot of that as well.

~ Jane