Everything in canvas is really dark

[Guest]

This is a bit of an odd one. After I import an image they turn really dark. It's not my display as the images export as normal colours but in photoshop they are really dark. Is it something really obvious? I reinstalled photoshop and removed preferences but the issue still persists. Any help is much appreciated.

This is the exported version which is the right brightness:

This is what it looks like inside of photoshop:

significantly darker.

[Guest]

Are you using a color managed application to view the images outside of Photoshop, Photoshop is color managed many image viewers aren't.

What operating system do you have and what is you monitor colour profile set too.

[Guest]

Im running windows 10 and use the default photo viewer. When I was editing the photo before the colour was right in photoshop but it changed today when I reopened it. I don't have any special colour profile, just using sRGB on my display and inside photoshop.

[Guest]

Try using FastStone image viewer which is colour managed, you need to enable colour management in the settings

https://www.faststone.org/

[Guest]

Gave it a go and still the same issue.

[Guest]

Is it possible you could upload the PSD to a file sharing site and post a link to the download

[Guest]

Here you go. I've put the original image in, what it exports as and the original photoshop file which appears to dark.

https://drive.google.com/drive/folders/1wffTfxiC-W2TDtjnUI3Z4uszyTn-VCaY?usp=sharing

Also just to add. I opened it on my laptop and it looks fine which is weird, both running the latest version as well and have the same settings.

[D Fosse · Accepted solution]

What is your monitor profile? Check here:

If you're not using a calibrator, you're very likely getting manufacturer profiles distribituted through Windows Update. These are surprisingly often of poor quality. This will only affect color managed applications that actually use the monitor profile.

[Guest · Accepted solution]

Nothing in there.

[Guest · Accepted solution]

[Guest]

Brilliant, thank you. It worked perfectly. Odd how it changed. Probably a windows update that caused it or driver update. 

[D Fosse]

As I said, monitor/laptop manufacturers distribute profiles through Windows Update. You get these bad profiles without even knowing.

If you want to solve the problem permanently, you should buy a calibrator.

Anyway, glad it's working 🙂

[Guest]

I had the same issue as the OP in regard to the colour profiles been blank, just noticed it when reading this thread at the start, both my monitors are calibrated but it seems Windows decided to ditch the monitor profiles and leave them blank