Participating Frequently

Question

Existing type layer replaced by text with other type layer's text upon changing text properties

Forum|Forum|13 years ago
June 6, 2012
6 replies
28845 views

Okay, this is weird.

I have a type layer with some text in it (a headline, let's say). I click on the layer, I click on the Character Panel, and first thing I see is the color in the Panel is not the color of the font in the layer.

I then click on any Panel property, and the text in this layer is replaced by text from another layer in my document ( a paragraph layer, let's say), but the color is not the same as the layer the text came from.

Seems like a glitch, but I don't know how else to diagnose it.

This topic has been closed for replies.

J

jointmedias

Participating Frequently

Just wanted to add another (very) unhappy purchaser of CS6 .. this "bug" has now affected two projects and has cost me both time and money not to mention some client relation problems due to a missed deadline.

Photoshop is the tool of choice for our detailed web comps and unfortunally for us these usually have many text blocks. Unacceptable.

Please keep us updated on the progress of a fix or at least a workaround. And I agree with some of the other posters here .. this should really be told to any new purchasers of Photoshop CS6.

Brian.

R

ritu67

Participating Frequently

The same happened to me....
"Clicking on any text layer it is replaced by text from another layer in my document".. in my file the new text frame has moved a bit left from the original position

I do agree with 81.jointmedias: "this should really be told to any new purchasers of Photoshop CS6." The bug was causing me a major panic while I was editing a huge website presentation for a customer... the whole project with corrupted text layers was gone one morning. Fortunately I was able to recover the files from the backup files, but it took me a lot of time to figure it out what was causing the problem.. So, I'm back with Photoshop CS5 and the rest of our designers until CS6 update..

S

SingleStoneAuthor

Participating Frequently

It is now approaching three months since my post on this thread on June 7, 2012.

I appreciate complexity of software debugging and the couple of updates which were issued, however communication needs improvement.

We would all appreciate regular updates (weekly?) on the progress. It has to do with visibility and building trust. It's okay if the updates do not contain the solution, but if we could at least hear about the activity you guys have had in a week, we would know you're still focused on this and it wouldn't continue eroding my trust in Adobe. Long spans of silence is frustrating, regardless on how hard you guys are working on this or how complex an issue it is to resolve.

We know you can't predict the future of when a fix will be available, but you can communicate the past with regularity.

G

guilloa

Participant

I've been having the same issue, i thought it was related to Extensis Suitcase Fusion 3, so I upgraded to find out that didn't work either.. Having the same issue on my iMac or Macbook Pro... changes text randomly to other text and style within the same document

Chris Cox

Legend

There are 4 or more other topics about this.

We know about the bug and are working on it.

J

jaspman

Participant

We didn't get a reproduceable case for THIS bug until mid-June (and we'd been trying since the beta).

It took the right files and the right steps to reproduce the problem, and those weren't easy to get.

I see. My confusion on the other issue.

J

JY_Design-80qYIl

Participating Frequently

I’m experiencing this issue as well and it’s turned into a freelancer’s nightmare. I’m a consultant, and this has now corrupted at least four very important PSD source files for two different client projects.

The first project involved three very large (in file size) heavily layered files. Photoshop seemed pretty slow to save, and the next morning my colleague and I both experienced the same messed up type layer behavior - when attempting to edit a type layer resulted in the text completely changing, to something from another text layer, and also changing font size and color. I figured it might be my system, or that the files were so large something went awry.

Then I started working on a different project, with a much more modest (in file size) iOS mockup. Things went along fine, no lagging in PS performance, then the same type layer corruption started happening on this other project.

This is horrible, my clients are anticipating having access to my layered files. I’m now looking at hours of lost work that will likely have to be recreated. Now I’m contemplating having to do this with my older version of PS CS 5, but worried about this bug lurking in my source files.

If this is impacting any significant number of users, it’s very irresponsible not to alert your entire user-base. This is having an extremely negative impact on my business. I used to work for Frame/FrameMaker before Adobe acquired it and have a long history with Adobe products. I wholeheartedly regret upgrading to CS6 at this moment.

@ChrisCox I have a before/after file set that I can post for you to download. I was able to locate past version that appears “OK”, via incremental backups. I will email you a link. Please make this a top priority!

Setup: OS X 10.7.4, Adobe Photoshop Extended as part of CS 6, Suitcase 15.0.1 (although one file did not contain any non-system fonts). Once the corruption is in place, the type errors are present even when attempting to open in older Photoshop CS 5.x

I’ll be posting and tracking this on my twitter, @jydesign, with the hashtag #psd6typebug

J

JY_Design-80qYIl

Participating Frequently

I'm not sure the static screen caps do this problem justice. Here's a video of what I'm experiencing with corrupted type layers:

http://youtu.be/LghyeZelFaI

C

charles badland

Inspiring

they know...

M

mzagor

Inspiring

Well, i've got the same problem. It is quite annoying, PS6 keeps changing the text layers. I need to try to find out when, but it is surprising. Any ideas why?

B

BJN3

Participating Frequently

I have the same problem with Photoshop CS6 Creative Cloud on Win7 x64. I also discovered that the broken text layers that are somehow cross-linked to each other will break if I resize the document the same as when I try to edit them and they become text from another text layer. Also, the font size properties are misreported for the affected type layers.

Here's an image pair that demonstrates the text layer behavior:

When I click on the text layers in the design above, or resized the image, this is how the text jumps around:

I've made duplicates of the text layers and moved the text that's jumped layers to the correct positions. Now I'm going to edit the file using CS5 since I don't trust CS6 not to mess the file up again as I edit it. This is not a bug I can live with, and it's not comforting to find out that it was documented in Beta and it was allowed to go out like this.

Chris Cox

Legend

We haven't figured out how the files get into that corrupt state. The damage was done long before you see the problems.

But the text team is working on it.

And the shadow looks like a V tail single engine with it's gear down, shot from below. (angles aren't right for a shadow, or a standard tail)

B

BJN3

Participating Frequently

It's a Bonanza V, the shape is a path made from a top-down view of the airplane not a shot from below. The image isn't gear down, that's a blip in the corn field rows but I should remove that detail since it does look like landing gear at low res.

At dawn, the shadow wouldn't really make it to the ground in a recognizable shape, so I may have to invoke the "suspension of accuracy" privelege granted by Artistic License™. But I'll play with making a mask from a top-down front view of the aircraft and then placing it into the scene with perspective. Pilots can be a pretty retentive group as you may know ;-)

I don't really grasp how the text layers could be corrupted "long before" the problems became apparent. But I have seen many instances in various versions of Photoshop where type size is misreported in layers, and that seems to track with scaling a document. Since absolute type sizes change when the glitch is manifest, perhaps there's a link between this problem and document resizing (or perhaps type layer scaling). This illustration started out as a low res comp and I resized the document to a much larger pixel area file to work. Anyway, if I wanted to try to replicate the issue, I'd build a document with text layers and resize the document.

Jeff Arola

Community Expert

What version of photoshop and operating system?

A screenshot might help us better understand what's happening.

C

CCdroid55

Participant

Hi,

- Having the same problems, Looks like there might have been the same problems or similar in the "Beta Version of CS6" and the problem has been carried over to the Release Version.

- Certainly makes it very hard to work / productivity goes out the window

- Just like the Beta once it appears in CS6 and you try opening it in CS5 it carries the problem across

Using - CS6 Extended (Mac)

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