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Exit
0

Exit Code: 6, Ps Cs5 trial install.

Guest
May 01, 2010 May 01, 2010

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hi, ive downloaded the trial of Photoshop Cs5 but it wont install, i get to about 10% in the install and then i get "Exit Code: 6".

ill begin with my system specs:

(Swedish language) Windows 7 Ultimate 64-bit

Intel Core 2 Duo E6600 @ 2.40GHz 2.39GHz

4GB Ram

Ati Radeon x1950xTx

Asus P5B deluxe motherboard

1680x1050 Acer P223w screen.

--------------------------------------------------------------------------

i've cleaned my regestry for problems with "Glarysoft Regestry repair", disabled my ESET NOD32 anti-vir, ran the setup as Administrator, choose to install as trial but i get to about 10% and i get Exit Code: 6.

--------------------------------------------------------------------------

this is what the log file said:

Exit Code: 6


-------------------------------------- Summary --------------------------------------


- 0 fatal error(s), 58 error(s), 58 warning(s)


WARNING: OS requirements not met for {667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84}


WARNING: OS requirements not met for {7DFEBBA4-81E1-425B-BBAA-06E9E5BBD97E}


WARNING: Payload cannot be installed due to dependent operation failure


WARNING: Payload cannot be installed due to dependent operation failure


WARNING: Payload cannot be installed due to dependent operation failure


WARNING: Payload cannot be installed due to dependent operation failure


WARNING: Payload cannot be installed due to dependent operation failure


WARNING: Payload cannot be installed due to dependent operation failure


WARNING: Payload cannot be installed due to dependent operation failure


WARNING: Payload cannot be installed due to dependent operation failure


WARNING: Payload cannot be installed due to dependent operation failure


WARNING: Payload cannot be installed due to dependent operation failure


WARNING: Payload cannot be installed due to dependent operation failure


WARNING: Payload cannot be installed due to dependent operation failure


WARNING: Payload cannot be installed due to dependent operation failure


WARNING: Payload cannot be installed due to dependent operation failure


WARNING: Payload cannot be installed due to dependent operation failure


WARNING: Payload cannot be installed due to dependent operation failure


WARNING: Payload cannot be installed due to dependent operation failure


WARNING: Payload cannot be installed due to dependent operation failure


WARNING: Payload cannot be installed due to dependent operation failure


WARNING: Payload cannot be installed due to dependent operation failure


WARNING: Payload cannot be installed due to dependent operation failure


WARNING: Payload cannot be installed due to dependent operation failure


WARNING: Payload cannot be installed due to dependent operation failure


WARNING: Payload cannot be installed due to dependent operation failure


WARNING: Payload cannot be installed due to dependent operation failure


WARNING: Payload cannot be installed due to dependent operation failure


WARNING: Payload cannot be installed due to dependent operation failure


WARNING: Payload cannot be installed due to dependent operation failure


WARNING: Payload cannot be installed due to dependent operation failure


WARNING: Payload cannot be installed due to dependent operation failure


WARNING: Payload cannot be installed due to dependent operation failure


WARNING: Payload cannot be installed due to dependent operation failure


WARNING: Payload cannot be installed due to dependent operation failure


WARNING: Payload cannot be installed due to dependent operation failure


WARNING: Payload cannot be installed due to dependent operation failure


WARNING: Payload cannot be installed due to dependent operation failure


WARNING: Payload cannot be installed due to dependent operation failure


WARNING: Payload cannot be installed due to dependent operation failure


WARNING: Payload cannot be installed due to dependent operation failure


WARNING: Payload cannot be installed due to dependent operation failure


WARNING: Payload cannot be installed due to dependent operation failure


WARNING: Payload cannot be installed due to dependent operation failure


WARNING: Payload cannot be installed due to dependent operation failure


WARNING: Payload cannot be installed due to dependent operation failure


WARNING: Payload cannot be installed due to dependent operation failure


WARNING: Payload cannot be installed due to dependent operation failure


WARNING: Payload cannot be installed due to dependent operation failure


WARNING: Payload cannot be installed due to dependent operation failure


WARNING: Payload cannot be installed due to dependent operation failure


WARNING: Payload cannot be installed due to dependent operation failure


WARNING: Payload cannot be installed due to dependent operation failure


WARNING: Payload cannot be installed due to dependent operation failure


WARNING: Payload cannot be installed due to dependent operation failure


WARNING: Payload cannot be installed due to dependent operation failure


WARNING: Payload cannot be installed due to dependent operation failure


WARNING: Payload cannot be installed due to dependent operation failure


ERROR: The following payload errors were found during install:


ERROR:  - Adobe CSXS Infrastructure CS5: Install failed


ERROR:  - Microsoft_VC90_ATL_x86: Install failed


ERROR:  - Adobe Media Player: Install failed


ERROR:  - Adobe Linguistics CS5 x64: Install failed


ERROR:  - Adobe Photoshop CS5 Support: Install failed


ERROR:  - Adobe Bridge CS5: Install failed


ERROR:  - Microsoft_VC80_ATL_x86: Install failed


ERROR:  - Recommended Common Fonts Installation x64: Install failed


ERROR:  - AdobePDFL x64 CS5: Install failed


ERROR:  - DeviceCentral_DeviceCentral3LP-en_GB: Install failed


ERROR:  - Microsoft_VC80_MFCLOC_x86_x64: Install failed


ERROR:  - Adobe XMP Panels CS5: Install failed


ERROR:  - Photoshop Camera Raw: Install failed


ERROR:  - AdobeColorCommonSetCMYK: Install failed


ERROR:  - Adobe Mini Bridge CS5: Install failed


ERROR:  - Microsoft_VC80_CRT_x86_x64: Install failed


ERROR:  - AdobeColorJA CS5: Install failed


ERROR:  - Adobe ReviewPanel CS5: Install failed


ERROR:  - Photoshop Camera Raw (64 bit): Install failed


ERROR:  - Microsoft_VC90_MFC_x86: Install failed


ERROR:  - Adobe Photoshop CS5 Core_x64: Failed due to Language Pack installation failure


ERROR:  - Suite Shared Configuration CS5: Install failed


ERROR:  - Adobe Linguistics CS5: Install failed


ERROR:  - PDF Settings CS5: Install failed


ERROR:  - DeviceCentral: Failed due to Language Pack installation failure


ERROR:  - AdobeTypeSupport CS5: Install failed


ERROR:  - AdobeColorVideoProfilesCS CS5: Install failed


ERROR:  - AdobeColorCommonSetRGB: Install failed


ERROR:  - Adobe Player for Embedding x64: Install failed


ERROR:  - Adobe Photoshop CS5 Core: Failed due to Language Pack installation failure


ERROR:  - Required Common Fonts Installation x64: Install failed


ERROR:  - Microsoft_VC90_ATL_x86_x64: Install failed


ERROR:  - Adobe Photoshop CS5 International English Language Pack_AdobePhotoshop12-en_GB: Install failed


ERROR:  - Adobe CSXS Extensions CS5: Install failed


ERROR:  - Microsoft_VC80_ATL_x86_x64: Install failed


ERROR:  - AdobeOutputModule: Install failed


ERROR:  - Microsoft_VC80_CRT_x86: Install failed


ERROR:  - AdobeCMaps x64 CS5: Install failed


ERROR:  - AdobeTypeSupport x64 CS5: Install failed


ERROR:  - Microsoft_VC90_MFC_x86_x64: Install failed


ERROR:  - Adobe Photoshop CS5 International English Language Pack_x64_AdobePhotoshop12-en_GB_x64: Install failed


ERROR:  - Adobe WinSoft Linguistics Plugin CS5: Install failed


ERROR:  - Adobe WinSoft Linguistics Plugin CS5 x64: Install failed


ERROR:  - AdobeColorEU CS5: Install failed


ERROR:  - AdobePDFL CS5: Install failed


ERROR:  - AdobeCMaps CS5: Install failed


ERROR:  - AdobeColorNA CS5: Install failed


ERROR:  - Microsoft_VC80_MFC_x86_x64: Install failed


ERROR:  - Required Common Fonts Installation: Install failed


ERROR:  - Adobe SwitchBoard 2.0: Install failed


ERROR:  - Microsoft_VC80_MFC_x86: Install failed


ERROR:  - AdobeColorPhotoshop CS5: Install failed


ERROR:  - Microsoft_VC80_MFCLOC_x86: Install failed


ERROR:  - Recommended Common Fonts Installation: Install failed


ERROR:  - Adobe Extension Manager CS5: Install failed


ERROR:  - Adobe ExtendScript Toolkit CS5: Install failed


ERROR:  - Adobe AIR: Install failed


-------------------------------------------------------------------------------------

Help would be much appriciated

/Andreas

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replies 142 Replies 142
Guest
May 02, 2010 May 02, 2010

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I had run an uninstall so no complete log but when I run setup again I will include th

at report


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Guest
May 02, 2010 May 02, 2010

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Just to make sure you got my reply that I tried this and it also did not work

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New Here ,
May 01, 2010 May 01, 2010

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I was having the same issue. Turns out the problem I had with installing was because I changed some drive letters after I installed Windows. So I went into the registry and found every reference to the old drive letter and changed it. Now I'm good to go. If you have any partitions/drives other than your system drive and you've changed their drive letters at some point it's worth looking into.

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Guest
May 02, 2010 May 02, 2010

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I don't think that is my issue but I thank you for the tip

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New Here ,
May 02, 2010 May 02, 2010

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The same problem installing CS5 MC Trial.

As I see, the problem is in Microsoft_VC80_CRT_x86.

It does not install even by direct .msi load.

The error while .msi install:

got.PNG

How can I override this?

Maybe, just to try to remove somewhere in install package any information about this "Microsoft_VC80_CRT_x86", so it won't be installed at all while installation?

Why I need this "Microsoft_VC80_CRT_x86" if I've got Windows7 x64 with all the latest updates?

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New Here ,
May 02, 2010 May 02, 2010

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Here's m system info: Adobe Photoshop Version: 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch]) x32

Operating System: Windows 7 64-bit

Version: 6.1

System architecture: Intel CPU Family:6, Model:15, Stepping:13 with MMX, SSE Integer, SSE FP, SSE2, SSE3

Physical processor count: 2

Processor speed: 1828 MHz

Built-in memory: 3070 MB

Free memory: 1458 MB

Memory available to Photoshop: 2556 MB

Memory used by Photoshop: 60 %

Image tile size: 128K

Image cache levels: 4

OpenGL Drawing: Enabled.

OpenGL Drawing Mode: Normal

OpenGL Allow Normal Mode: True.

OpenGL Allow Advanced Mode: False.

OpenGL Crash File: Not Detected.

OpenGL Allow Old GPUs: Not Detected.

Video Card Vendor: NVIDIA Corporation

Video Card Renderer: GeForce 8600M GT/PCI/SSE2

Display: 1

Display Bounds:=  top: 0, left: 0, bottom: 900, right: 1440

Video Card Number: 1

Video Card: NVIDIA GeForce 8600M GT    

Driver Version: 8.17.11.9716

Driver Date: 20100316000000.000000-000

Video Card Driver: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um

Video Mode: 1440 x 900 x 4294967296 colors

Video Card Caption: NVIDIA GeForce 8600M GT    

Video Card Memory: 256 MB

Serial number: Tryout Version

Application folder: C:\Program Files (x86)\Adobe\Adobe Photoshop CS5\

Temporary file path: C:\Users\PHILIP~1\AppData\Local\Temp\

Photoshop scratch has async I/O enabled

Scratch volume(s):

  Startup, 462.7G, 382.8G free

Primary Plug-ins folder: C:\Program Files (x86)\Adobe\Adobe Photoshop CS5\Plug-ins\

Additional Plug-ins folder: not set

Installed components:

   A3DLIBS.dll   A3DLIB Dynamic Link Library   9.2.0.112  

   ACE.dll   ACE 2010/03/10-08:31:04   61.423599   61.423599

   adbeape.dll   Adobe APE 2010/02/23-12:40:58   61.421986   61.421986

   AdobeLinguistic.dll   Adobe Linguisitc Library   5.0.0  

   AdobeOwl.dll   Adobe Owl 2010/03/29-17:44:28   3.0.91   61.425789

   AdobeOwlCanvas.dll   Adobe Owl Canvas   3.0.68   61.2954

   AdobePDFL.dll   PDFL 2010/03/04-10:02:26   61.281542   61.281542

   AdobePIP.dll   Adobe Product Improvement Program   5.0.0.2021  

   AdobeXMP.dll   Adobe XMP Core   5.0   61.134777

   AdobeXMPFiles.dll   Adobe XMP Files   5.0   61.134777

   AdobeXMPScript.dll   Adobe XMP Script   5.0   61.134777

   adobe_caps.dll   Adobe CAPS   3,0,116,0  

   adobe_OOBE_Launcher.dll   Adobe OOBE Launcher   1.0.0.64 (BuildVersion: 1.0; BuildDate: Mon Jan 26 2010 21:49:00)   1.000000

   AFlame.dll   AFlame 2010/02/23-17:27:33   61.421976   61.421976

   AFlamingo.dll   AFlamingo 2010/02/23-17:27:33   61.421978   61.421978

   AGM.dll   AGM 2010/03/10-08:31:04   61.423599   61.423599

   ahclient.dll    AdobeHelp Dynamic Link Library   1,5,0,30  

   aif_core.dll   AIF   2.0   53.422628

   aif_ogl.dll   AIF   2.0   53.422628

   amtlib.dll   AMTLib   3.0.0.64 (BuildVersion: 3.0; BuildDate:  Mon Jan 26 2010 21:49:00)   1.000000

   amtservices.dll   AMTServices   3.0.0.64 (BuildVersion: 3.0; BuildDate:  Mon Jan 26 2010 21:49:00)   1.000000

   ARE.dll   ARE 2010/03/10-08:31:04   61.423599   61.423599

   asneu.dll    AsnEndUser Dynamic Link Library   1, 7, 0, 1  

   AXE8SharedExpat.dll   AXE8SharedExpat 2010/02/23-17:27:33   61.421978   61.421978

   AXEDOMCore.dll   AXEDOMCore 2010/02/23-17:27:33   61.421978   61.421978

   Bib.dll   BIB 2010/03/10-08:31:04   61.423599   61.423599

   BIBUtils.dll   BIBUtils 2010/03/10-08:31:04   61.423599   61.423599

   boost_threads.dll   DVA Product   5.0.0  

   cg.dll   NVIDIA Cg Runtime   2.0.0015  

   cgGL.dll   NVIDIA Cg Runtime   2.0.0015  

   CoolType.dll   CoolType 2010/03/10-08:31:04   61.423599   61.423599

   data_flow.dll   AIF   2.0   53.422628

   dvaadameve.dll   DVA Product   5.0.0  

   dvacore.dll   DVA Product   5.0.0  

   dvaui.dll   DVA Product   5.0.0  

   ExtendScript.dll   ExtendScript 2010/03/05-08:21:15   61.423205   61.423205

   FileInfo.dll   Adobe XMP FileInfo   5.0   61.134777

   icucnv36.dll   International Components for Unicode 2009/06/17-13:21:03    Build gtlib_main.9896  

   icudt36.dll   International Components for Unicode 2009/06/17-13:21:03    Build gtlib_main.9896  

   image_flow.dll   AIF   2.0   53.422628

   image_runtime.dll   AIF   2.0   53.422628

   JP2KLib.dll   JP2KLib 2010/02/24-17:43:58   61.131544   61.131544

   libeay32.dll   The OpenSSL Toolkit   0.9.8g  

   libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)  

   libmmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   10.0  

   LogSession.dll   LogSession   2, 0, 1, 11  

   MPS.dll   MPS 2010/02/24-17:43:58   61.421978   61.421978

   msvcm80.dll   Microsoft® Visual Studio® 2005   8.00.50727.4927  

   msvcm90.dll   Microsoft® Visual Studio® 2008   9.00.30729.4926  

   msvcp71.dll   Microsoft® Visual Studio .NET   7.10.3077.0  

   msvcp80.dll   Microsoft® Visual Studio® 2005   8.00.50727.4927  

   msvcp90.dll   Microsoft® Visual Studio® 2008   9.00.30729.4926  

   msvcr71.dll   Microsoft® Visual Studio .NET   7.10.3052.4  

   msvcr80.dll   Microsoft® Visual Studio® 2005   8.00.50727.4927  

   msvcr90.dll   Microsoft® Visual Studio® 2008   9.00.30729.4926  

   pdfsettings.dll   Adobe PDFSettings   1.04  

   Photoshop.dll   Adobe Photoshop CS5   CS5  

   Plugin.dll   Adobe Photoshop CS5   CS5  

   PlugPlug.dll   Adobe(R) CSXS PlugPlug Standard Dll (32 bit)   2.0.0.746  

   PSArt.dll   Adobe Photoshop CS5   CS5  

   PSViews.dll   Adobe Photoshop CS5   CS5  

   SCCore.dll   ScCore 2010/03/05-08:21:15   61.423205   61.423205

   shfolder.dll   Microsoft(R) Windows (R) 2000 Operating System   5.50.4027.300  

   ssleay32.dll   The OpenSSL Toolkit   0.9.8g  

   tbb.dll   Threading Building Blocks   2, 1, 2009, 0201  

   TfFontMgr.dll   FontMgr   9.3.0.113  

   TfKernel.dll   Kernel   9.3.0.113  

   TFKGEOM.dll   Kernel Geom   9.3.0.113  

   TFUGEOM.dll   Adobe, UGeom©   9.3.0.113  

   updaternotifications.dll   Adobe Updater Notifications Library   1.0.0.64 (BuildVersion: 1.0; BuildDate: BUILDDATETIME)   1.0.0.64

   WRServices.dll   WRServices Thursday January 21 2010 12:13:3   Build 0.11423   0.11423

   wu3d.dll   U3D Writer   9.3.0.113  

Installed plug-ins:

   3D Studio 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])

   Accented Edges 12.0

   ADM 3.11x01

   Angled Strokes 12.0

   Average 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])

   Bas Relief 12.0

   BMP 12.0

   Camera Raw 6.0

   Chalk & Charcoal 12.0

   Charcoal 12.0

   Chrome 12.0

   Cineon 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])

   Clouds 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])

   Collada 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])

   Color Halftone 12.0

   Colored Pencil 12.0

   CompuServe GIF 12.0

   Conté Crayon 12.0

   Craquelure 12.0

   Crop and Straighten Photos 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])

   Crop and Straighten Photos Filter 12.0

   Crosshatch 12.0

   Crystallize 12.0

   Cutout 12.0

   Dark Strokes 12.0

   De-Interlace 12.0

   Dicom 12.0

   Difference Clouds 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])

   Diffuse Glow 12.0

   Displace 12.0

   Dry Brush 12.0

   Embed Watermark 4.0

   Entropy 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])

   Extrude 12.0

   FastCore Routines 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])

   Fibers 12.0

   Film Grain 12.0

   Filter Gallery 12.0

   Fresco 12.0

   Glass 12.0

   Glowing Edges 12.0

   Google Earth 4 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])

   Grain 12.0

   Graphic Pen 12.0

   Halftone Pattern 12.0

   HDRMergeUI 12.0

   IFF Format 12.0

   Ink Outlines 12.0

   JPEG 2000 2.0

   Kurtosis 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])

   Lens Blur 12.0

   Lens Correction 12.0

   Lens Flare 12.0

   Lighting Effects 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])

   Liquify 12.0

   Matlab Operation 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])

   Maximum 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])

   Mean 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])

   Measurement Core 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])

   Median 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])

   Mezzotint 12.0

   Minimum 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])

   MMXCore Routines 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])

   Mosaic Tiles 12.0

   Multiprocessor Support 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])

   Neon Glow 12.0

   Note Paper 12.0

   NTSC Colors 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])

   Ocean Ripple 12.0

   OpenEXR 12.0

   Paint Daubs 12.0

   Palette Knife 12.0

   Patchwork 12.0

   Paths to Illustrator 12.0

   PCX 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])

   Photocopy 12.0

   Photoshop 3D Engine 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])

   Picture Package Filter 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])

   Pinch 12.0

   Pixar 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])

   Plaster 12.0

   Plastic Wrap 12.0

   PNG 12.0

   Pointillize 12.0

   Polar Coordinates 12.0

   Portable Bit Map 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])

   Poster Edges 12.0

   Radial Blur 12.0

   Radiance 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])

   Range 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])

   Read Watermark 4.0

   Reticulation 12.0

   Ripple 12.0

   Rough Pastels 12.0

   Save for Web & Devices 12.0

   ScriptingSupport 12.0

   Send Video Preview to Device 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])

   Shear 12.0

   Skewness 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])

   Smart Blur 12.0

   Smudge Stick 12.0

   Solarize 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])

   Spatter 12.0

   Spherize 12.0

   Sponge 12.0

   Sprayed Strokes 12.0

   Stained Glass 12.0

   Stamp 12.0

   Standard Deviation 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])

   Sumi-e 12.0

   Summation 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])

   Targa 12.0

   Texturizer 12.0

   Tiles 12.0

   Torn Edges 12.0

   Twirl 12.0

   U3D 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])

   Underpainting 12.0

   Vanishing Point 12.0

   Variance 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])

   Variations 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])

   Video Preview 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])

   Water Paper 12.0

   Watercolor 12.0

   Wave 12.0

   Wavefront|OBJ 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])

   WIA Support 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])

   Wind 12.0

   Wireless Bitmap 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])

   ZigZag 12.0

Plug-ins that failed to load: NONE

Flash:

   Flash

   Mini Bridge

   Access CS Live

   CS News and Resources

   Flash

   Kuler

   CS Review

Installed TWAIN devices: NONE

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New Here ,
May 02, 2010 May 02, 2010

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THE SOLUTION!!!

Try install all .MSI files

01.jpg

If you receive this error:

got.PNG

Go  to regedit,  HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components,  find de Key Error, that case, DA42BC89BF25F5BD0AF18C3B9B1A1EE8,

Right  click in key, and click in Permissions

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Click, Advanced:

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Click  in ADD

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Click Advanced:

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Click Find Now, and select de first option,  Administrator, and click OK:

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Select FullControl, ad clique OK.

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And,  click APPLY

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If receive any questions, click YES.

Do  IT for ALL .msi, that you received ERROR.

Done it,  install ADOBE PHOTOSHOP CS5 normally.

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May 02, 2010 May 02, 2010

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@nightmarebr : Wow , thats surely a long way to resolve issue but it seems to be only one right now. It is clear that installer is having trouble installing content because it is not having any permissions to do so.

All, Please reconfirm if your Account name has the same authorization i.e. of an Admin having Full control.

Thanks again..

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New Here ,
May 02, 2010 May 02, 2010

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Nice try but still no install on my x64 machine

I am unable to install even after changing the permissions..I think permissions are not changing fully...

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New Here ,
May 02, 2010 May 02, 2010

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Do I have to turn UAC ON on Windows 7?


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May 02, 2010 May 02, 2010

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Yes accepting UAC means you are authenticating as Admin , have you tried setting permissions to all the keys ? Was pretty long method to resolve the issue.

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Guest
May 02, 2010 May 02, 2010

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I even tried to enable my administrator account and created a new account with admin priveledges but all accounts do exactly the same thing but I noticed even while logged in as administartor I tried running a java update install and even that would not work so I am not sure if I have something weird going on with my account setttings?

When you are logged in as admin it is supposed to allow you to do anything right?

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Guest
May 03, 2010 May 03, 2010

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I think all the steps you did for me last night remotely worked we were just missing one item that I found fixed my issue:

Before trying to reinstall I also followed the typical recommendations as before for disabling firewall, virus protection etc and the right cliked on setup for CS5 and selected "Run as Administrator" (I always did this before too)

UAC is still turned off but so far install worked fine after applying the registry setting below:)

Thank You For Your Help!!!

I found a fix for my first problem and I have listed it below and will post to the forum. I am now able to install some other programs without the error and I guess I will try reinstalling adobe now?

Recently I tried to install Wise Package Studio and got the following message. "The system administrator has set policies to prevent this installation".

For my particular instance it was fixed by changing a value in the registry under

HKLM\Software\Policies\Microsoft\Windows\Installer

Name - DisableMSI Type - REG_DWORD 0 = enable

This was originally set to 2.

Hope this helps out someone else who comes across this error.

During my search I also found that there is a Windows Installer 2.0 Bug which sometimes throws up this message. If there is a trace of an application previously having been installed, and you are trying to re-install it, you may get the above error. You can fix this by going to the registry to:

HKEY_CLASSES_ROOT\Installer\Products\

Browse through and find your product. Delete the key relating to your product and this should allow the application to install. I haven't had the opportunity to check this out. But just in case someone is reading this and might need this resolution give it a go.

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Guest
May 13, 2010 May 13, 2010

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My problem was fixed but I just went to install a new version of Snagit and ran into the same issue and sure enough this registry key was set back to 2 and as soon as I reset it back to one I was able to install just fine. Not sure what is causing this but will keep forum informed

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New Here ,
May 02, 2010 May 02, 2010

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Finally I lost it!!!

Adobe Photoshop CS5 installation is pathetic on Windows 7 x64

I got smooth installation with Dreamweaver cs5 but photoshop is seriously annoying...

I have tried each and every method for install, including the above included with changing registry permissions and subincl commands...nothing worked up.. I am still getting EXIT CODE:6    with 56 errors

I think I have to remain sticked with Photoshop CS5

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May 02, 2010 May 02, 2010

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@logonaniket: Can we setup a remote desktop session now ?

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Guest
May 03, 2010 May 03, 2010

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Sorry I missed you, let me know when you are available again?

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Community Beginner ,
May 02, 2010 May 02, 2010

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After reading all these problems, I was sure it will not install in win XP - especially because I have Sp2 and the minimum requirements are win xp sp3.

Surprise in windows xp sp 2 is installing and works perfect

Better than CS4. Also the graphics hardware acceleration seems to be better than in CS4

There's only one bug (also existing in CS4) the close minimize and maximize buttons sometimes are replaced by the default looking windows buttons from the classic interface skin.

EDIT : also I didn't have to use "run as admin" or something. Just installed normal and everything went smooth

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New Here ,
May 02, 2010 May 02, 2010

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@sebastian The problem is only with Windows 7 x64 machines...

@Anshum Arora Yeah we can but what you would like to do?I have Team Viewer

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Guest
May 03, 2010 May 03, 2010

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I also have team viewer if needed

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New Here ,
May 03, 2010 May 03, 2010

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Has adobe adressed this issue yet? Is this problem showing up in the full version? I have the trial installed and the full on order.

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May 03, 2010 May 03, 2010

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@Basilecom: I have checked machine of two users who were facing this problem. One did not have permissions to install the content and some traces of unsuccessfull installation and other user had some issue with Group policy editor which needed to be rectified by Microsoft. This issue seems to be on Case to Case basis and we can help you out in narrowing down the problem. Like the issue was resolved for first user for which Photoshop is running successfully now.

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New Here ,
May 03, 2010 May 03, 2010

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Want to do check mine out as well?

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May 03, 2010 May 03, 2010

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@Basilecom: Sure , let me know when you are online tomorrow.

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Guest
May 03, 2010 May 03, 2010

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My issue was resolved, did you see my forum post

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