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Experiencing Frequent crashes, Photosho, Selection Box Appaering then application freezes.

New Here ,
Mar 15, 2023 Mar 15, 2023

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Ive been experiencing frequent crashes while attempting to draw using photoshop im unsure of any common cause aside from a selection box appearing on screen before the applciation locks up and is forced to be shutdown by task manager. It generally occurs either during brushstrokes or undos with ctrl-z.

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Community Expert ,
Mar 16, 2023 Mar 16, 2023

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We will need more info. Can you copy/paste here on forum Help > System Info.

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New Here ,
Mar 16, 2023 Mar 16, 2023

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Adobe Photoshop Version: 24.2.1 20230309.r.358 acd831a x64
Number of Launches: 203
Operating System: Windows 10 64-bit
Version: 10 10.0.19045.2728
System architecture: Intel CPU Family:6, Model:14, Stepping:13 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading
Physical processor count: 6
Logical processor count: 12
Processor speed: 2592 MHz
Built-in memory: 16184 MB
Free memory: 13325 MB
Memory available to Photoshop: 11924 MB
Memory used by Photoshop: 90 %
Crash Handler: Adobe
DCX Version: 6.23.1
SAM SDK Version: 3.0.0-main.12-ps.2
ACP.local Status:
- SDK Version: 3.0.1.1
- Core Sync Status: Reachable and compatible
- Core Sync Running: 6.4.0.12
- Min Core Sync Required: 4.3.66.28
Live Edit Client SDK Version: 4.0.0
Content Credential Helper Version: 0.5.3
Manta Canvas: Enabled.
Alias Layers: Disabled.
Modifier Palette: Enabled.
Highbeam: Enabled.
Wintab Digitizer Services
Spec Version 1.4
Impl Version 1.39
Num Devices 1
Image tile size: 1024K
Image cache levels: 4
Font Preview: Medium
HarfBuzz Version: 4.3.0
TextEngine: Unified Text Engine
======= GPU
Native API stable: True
OpenGL API stable: True
OpenCL API stable: True
D3D12Warp renderer: False
GPUDeny: 0
GPUForce: 0
useGPU: 1
useOpenCL: 1
isGPUCapable: 1
GPUName: NVIDIA GeForce GTX 1050
GPUVendor: NVIDIA
IsNativeGPUCapable: 1
IsOpenGLGPUCapable: 1
IsOpenCLGPUCapable: 1
HasSufficientRAM: 1
GPU accessible RAM: 3,140 MB
Required GPU accessible RAM: 1,500 MB
UseGraphicsProcessorChecked: 1
UseOpenCLChecked: 1
Windows remote desktop: 0
Display: 1
Display Bounds: top=0, left=0, bottom=1080, right=1920
Display: 2
Display Bounds: top=0, left=1920, bottom=1440, right=4480
------- Sniffer output
[0 ms]
Launch GPUSnifferThread

[1 ms]
Start RunAllAPIs

[1 ms]
"C:\Program Files\Adobe\Adobe Photoshop 2023\sniffer.exe" -baseTimeMS=2475455 -comment=Photoshop Version: Adobe Photoshop 24.2.1 20230309.r.358 acd831a x64

[1188 ms]
Start sniffer 2023-03-16 20:51:06
# Photoshop Version: Adobe Photoshop 24.2.1 20230309.r.358 acd831a x64
C:\Program Files\Adobe\Adobe Photoshop 2023\sniffer.exe -baseTimeMS=2475455 -comment=Photoshop Version: Adobe Photoshop 24.2.1 20230309.r.358 acd831a x64

{44 ms}
Start platform native
# displays: 2
Display 0
Display: \\.\DISPLAY1
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (1,920, 1,080)
Dimensions: (1,920 1,080)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=NVIDIA GeForce GTX 1050 index=0)

Display 1
Display: \\.\DISPLAY2
Main: FALSE
Built in: FALSE
Stereo: FALSE
Bounds: (1,920, 0) -> (4,480, 1,440)
Dimensions: (2,560 1,440)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=NVIDIA GeForce GTX 1050 index=0)

# devices: 2
Device 0
Name: NVIDIA GeForce GTX 1050
Preferred: TRUE
Power Envelope: UNKNOWN
Attachment: UNKNOWN
# attached displays: 2
\\.\DISPLAY1
\\.\DISPLAY2
GPU accessible RAM: 3,140 MB
VRAM: 3,140 MB
Dedicated System RAM: 0 MB
Shared System RAM: 8,485 MB
API version: 12.0 (12.0)
Device version: 12.0 (12.0)
Vendor name: NVIDIA
Driver date: 2023-02-24 000000.000000-000
Driver age: 1 month
Driver version: 31.0.15.3118
Supports UMA: UNSUPPORTED
D3D-ID: 7313

Device 1
Name: Intel(R) UHD Graphics 630
Preferred: FALSE
Power Envelope: UNKNOWN
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 8,619 MB
VRAM: 134 MB
Dedicated System RAM: 0 MB
Shared System RAM: 8,485 MB
API version: 12.0 (12.0)
Device version: 12.0 (12.0)
Vendor name: INTEL
Driver date: 2021-03-10 000000.000000-000
Driver age: 24 months
Driver version: 27.20.100.9365
Supports UMA: SUPPORTED
D3D-ID: 16027
End platform native
{287 ms}

{287 ms}
Start platform OpenGL
# displays: 2
Display 0
Display: \\.\DISPLAY1
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (1,920, 1,080)
Dimensions: (1,920 1,080)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=NVIDIA GeForce GTX 1050/PCIe/SSE2 index=0)

Display 1
Display: \\.\DISPLAY2
Main: FALSE
Built in: FALSE
Stereo: FALSE
Bounds: (1,920, 0) -> (4,480, 1,440)
Dimensions: (2,560 1,440)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=NVIDIA GeForce GTX 1050/PCIe/SSE2 index=0)

# devices: 1
Device 0
Name: NVIDIA GeForce GTX 1050/PCIe/SSE2
Preferred: TRUE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 2
\\.\DISPLAY1
\\.\DISPLAY2
GPU accessible RAM: 3,140 MB
VRAM: 3,140 MB
Dedicated System RAM: 0 MB
Shared System RAM: 8,485 MB
API version: 2.1 (2.1.2 NVIDIA 531.18)
Device version: 2.1 (2.1.2 NVIDIA 531.18)
Vendor name: NVIDIA
Driver date: 2023-02-24 000000.000000-000
Driver age: 1 month
Driver version: 31.0.15.3118
GLSL version: 1.20 (1.20 NVIDIA via Cg compiler)
End platform OpenGL
{397 ms}

{397 ms}
Start platform OpenCL
# displays: 0

# devices: 2
Device 0
Name: NVIDIA GeForce GTX 1050
Preferred: TRUE
Power Envelope: DISCRETE
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 3,221 MB
VRAM: 3,221 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 3.0 (OpenCL 3.0 CUDA)
Device version: 3.0 (OpenCL 3.0 CUDA)
Vendor name: NVIDIA
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 73 GB / s
Compute score: 905.653
Device name string: NVIDIA GeForce GTX 1050
Device vendor string: NVIDIA Corporation
Platform name string: NVIDIA CUDA
Platform vendor string: NVIDIA Corporation

Device 1
Name: Intel(R) UHD Graphics 630
Preferred: FALSE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 6,788 MB
VRAM: 6,788 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 3.0 (OpenCL 3.0 )
Device version: 3.0 (OpenCL 3.0 NEO )
Vendor name: INTEL
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 17 GB / s
Compute score: 166.002
Device name string: Intel(R) UHD Graphics 630
Device vendor string: Intel(R) Corporation
Platform name string: Intel(R) OpenCL HD Graphics
Platform vendor string: Intel(R) Corporation
End platform OpenCL
{1098 ms}

Exit code kExitNormal
End sniffer 2023-03-16 20:51:07
[kStatusNormal, kExitNormal]

[1188 ms]
Finish RunAllAPIs

[1554 ms]
Start GetSnifferResult

[1554 ms]
Finish GetSnifferResult

------- Sniffer output
======= GPU
License Type: Subscription
Serial number: 96040814687002301675
GUIDBucket:
Composite Core (enable_composite_core): on
Composite Core GPU (comp_core_gpu): off
Composite Core Threads (MultithreadedCompositing): on
Composite Core UI (comp_core_ui): off
Composite Core Feature Prefs (CompCoreFeaturePrefs): off
Document Graph (enable_doc_graph): off

Application folder: C:\Program Files\Adobe\Adobe Photoshop 2023\
Temporary file path: C:\Users\sggir\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
Startup, 465.0G, 27.4G free
Required Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2023\Required\Plug-ins\
Primary Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2023\Plug-ins\

Installed components:
A3DLIBS.dll A3DLIB Dynamic Link Library 9.2.0.112
ACE.dll ACE 2023/01/08-19:10:47 79.dd51acd 79.dd51acd
AdobeLinguistic.dll Adobe Linguisitc Library dfba77e
AdobeOwl.dll Adobe Owl 5.5.0
AdobePDFL.dll PDFL 2022/12/09-17:18:08 79.5af4230 79.5af4230
AdobePIP.dll Adobe Product Improvement Program 8.2.0.16
AdobeSVGAGM.dll AdobeSVGAGM 79.b4ac713 79.b4ac713
AdobeXMP.dll Adobe XMP Core 2022/12/02-19:12:44 79.14ecb42 79.14ecb42
AdobeXMPFiles.dll Adobe XMP Files 2022/12/02-19:12:44 79.14ecb42 79.14ecb42
AdobeXMPScript.dll Adobe XMP Script 2022/12/02-19:12:44 79.14ecb42 79.14ecb42
AGM.dll AGM 2023/01/08-19:10:47 79.dd51acd 79.dd51acd
AID.dll AID DLL 1.0.0.33
AIDE.dll AIDE 2023/01/13-05:45:58 79.fbc946d 79.fbc946d
aifm.dll AIFM 1.0 23.68434
AILib.dll Adobe Illustrator 2023 27.1.0
aiport.dll AIPort 1.0 23.68434
ARE.dll ARE 2023/01/08-19:10:47 79.dd51acd 79.dd51acd
AXE8SharedExpat.dll AXE8SharedExpat 2022/12/13-13:20:11 79.002995e 79.002995e
AXEDOMCore.dll AXEDOMCore 2022/12/13-13:20:11 79.002995e 79.002995e
BIB.dll BIB 2023/01/08-19:10:47 79.dd51acd 79.dd51acd
BIBUtils.dll BIBUtils 2023/01/08-19:10:47 79.dd51acd 79.dd51acd
boost_chrono.dll photoshopdva 22.0.0
boost_date_time.dll photoshopdva 22.0.0
boost_filesystem.dll photoshopdva 22.0.0
boost_regex.dll photoshopdva 22.0.0
boost_system.dll photoshopdva 22.0.0
boost_threads.dll photoshopdva 22.0.0
CoolType.dll CoolType 2023/01/08-19:10:47 79.dd51acd 79.dd51acd
CRClient.dll Adobe Crash Reporter Client DLL 4.8.0.6
DirectML.dll DirectML Redistributable Library 1.9.1+220902-1323.1.dml-1.9.d6f03b3
dnssd.dll Bonjour 3,0,0,2
dvaaccelerate.dll photoshopdva 22.0.0
dvaappsupport.dll photoshopdva 22.0.0
dvaaudiodevice.dll photoshopdva 22.0.0
dvaaudiodsp.dll photoshopdva 22.0.0
dvacore.dll photoshopdva 22.0.0
dvacrashhandler.dll Adobe Audition CC 2017 10.0.0
dvamarshal.dll photoshopdva 22.0.0
dvamediatypes.dll photoshopdva 22.0.0
dvametadata.dll photoshopdva 22.0.0
dvametadataapi.dll photoshopdva 22.0.0
dvametadataUI.dll photoshopdva 22.0.0
dvanet.dll photoshopdva 22.0.0
dvaplayer.dll photoshopdva 22.0.0
dvascripting.dll photoshopdva 22.0.0
dvatransport.dll photoshopdva 22.0.0
dvaui.dll photoshopdva 22.0.0
dvavulcansupport.dll photoshopdva 22.0.0
dynamic-torqnative.dll Unified Extensibility Platform uxp-6.5.1-1-ea444db
dynamiclink.dll photoshopdva 22.0.0
ExtendScript.dll ExtendScript 2022/08/18-12:50:45 82.4 82.4
filterport.dll FilterPort 1.1 O
icucnv71.dll International Components for Unicode Build 14.0.04ee3a5
icuin71.dll International Components for Unicode Build 14.0.04ee3a5
icuuc71.dll International Components for Unicode Build 14.0.04ee3a5
igestep30.dll IGES Reader 9.3.0.113
ippcc.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippcck0.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippccl9.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippccy8.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippcore.dll core. Intel(R) Integrated Performance Primitives. Core Library. 2021.6 (r0xbffe3c5b)
ippcv.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvk0.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvl9.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvy8.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippi.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippik0.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippil9.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippiy8.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ipps.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsk0.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsl9.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsy8.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippvm.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvmk0.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvml9.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvmy8.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
JP2KLib.dll JP2KLib 2022/12/09-17:18:08 79.df433eb 79.df433eb
libeay32.dll The OpenSSL Toolkit 1.0.2v
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libiomp5md.dll Intel(R) OpenMP* Runtime Library 5.0
libmmd.dll Intel(R) C/C++/Fortran Compiler Mainline
libzip.dll photoshopdva 22.0.0
LogSession.dll LogSession 8.2.0.16
mediacoreif.dll photoshopdva 22.0.0
Microsoft.AI.MachineLearning.dll MicrosoftĀ® WindowsĀ® Operating System 1.13.20221021.1.b353e0b
mkl_avx2.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_avx512.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_core.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_def.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_mc3.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_sequential.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_avx2.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_avx512.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_def.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_mc3.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
MPS.dll MPS 2022/12/13-07:01:59 79.8193876 79.8193876
onnxruntime.dll MicrosoftĀ® WindowsĀ® Operating System 1.13.20221021.1.b353e0b
opencv_world452.dll OpenCV library 4.5.2
pdfport.dll PDFPort 2020/11/19-11:34:27 79.625377 79.625377
Plugin.dll Adobe Photoshop 2023 24.2
PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit) 11.5.2
PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 11.5.2.130
PSCloud.dll 1.0.0.1
PSRes.dll Adobe Photoshop 2023 24.2
PSViews.dll Adobe Photoshop 2023 24.2
ScCore.dll ScCore 2022/08/18-12:50:45 82.4 82.4
ssleay32.dll The OpenSSL Toolkit 1.0.2v
SVGRE.dll SVGRE 79.684b89e 79.684b89e
svml_dispmd.dll Intel(R) C/C++/Fortran Compiler Mainline
TfKernel.dll Kernel Geom 9.3.0.113
TFUGEOM.dll Adobe, UGeom© 9.3.0.113
VulcanControl.dll Vulcan Application Control Library 7.1.1.3
VulcanMessage5.dll Vulcan Message Library 7.1.1.3
WinRTSupport.dll Adobe Photoshop Windows RT Support 1.0.1.0
WRServices.dll WRServices Build 17.5.1.73e2151 17.5.1.73e2151
wu3d.dll U3D Writer 9.3.0.113
Unified Extensibility Platform uxp-6.5.1-1-ea444db
UPIC 2.6.0


Required plugins:

Accented Edges 24.2 - from the file ā€œFilter Gallery.8bfā€
Adaptive Wide Angle 24.2 - from the file ā€œAdaptive Wide Angle.8bfā€
Angled Strokes 24.2 - from the file ā€œFilter Gallery.8bfā€
Average 24.2 - from the file ā€œAverage.8bfā€
Bas Relief 24.2 - from the file ā€œFilter Gallery.8bfā€
BMP 24.2 - from the file ā€œStandard MultiPlugin.8bfā€
Camera Raw 15.2 - from the file ā€œCamera Raw.8biā€
Camera Raw Filter 15.2 - from the file ā€œCamera Raw.8biā€
Chalk && Charcoal 24.2 - from the file ā€œFilter Gallery.8bfā€
Charcoal 24.2 - from the file ā€œFilter Gallery.8bfā€
Chrome 24.2 - from the file ā€œFilter Gallery.8bfā€
Cineon 24.2 - from the file ā€œCineon.8biā€
Clouds 24.2 - from the file ā€œClouds.8bfā€
Color Halftone 24.2 - from the file ā€œStandard MultiPlugin.8bfā€
Colored Pencil 24.2 - from the file ā€œFilter Gallery.8bfā€
ContĆ© Crayon 24.2 - from the file ā€œFilter Gallery.8bfā€
Craquelure 24.2 - from the file ā€œFilter Gallery.8bfā€
Crop and Straighten Photos 24.2 - from the file ā€œCropPhotosAuto.8liā€
Crop and Straighten Photos Filter 24.2 - from the file ā€œStandard MultiPlugin.8bfā€
Crosshatch 24.2 - from the file ā€œFilter Gallery.8bfā€
Crystallize 24.2 - from the file ā€œStandard MultiPlugin.8bfā€
Cutout 24.2 - from the file ā€œFilter Gallery.8bfā€
Dark Strokes 24.2 - from the file ā€œFilter Gallery.8bfā€
De-Interlace 24.2 - from the file ā€œStandard MultiPlugin.8bfā€
Dicom 24.2 - from the file ā€œDicom.8biā€
Difference Clouds 24.2 - from the file ā€œClouds.8bfā€
Diffuse Glow 24.2 - from the file ā€œFilter Gallery.8bfā€
Displace 24.2 - from the file ā€œStandard MultiPlugin.8bfā€
Dry Brush 24.2 - from the file ā€œFilter Gallery.8bfā€
Entropy 24.2 - from the file ā€œstatistics.8baā€
Export Color Lookup Tables 24.2 - from the file ā€œExport3DLUT.8beā€
Extrude 24.2 - from the file ā€œStandard MultiPlugin.8bfā€
FastCore Routines 24.2 - from the file ā€œFastCore.8bxā€
Fibers 24.2 - from the file ā€œStandard MultiPlugin.8bfā€
Film Grain 24.2 - from the file ā€œFilter Gallery.8bfā€
Filter Gallery 24.2 - from the file ā€œFilter Gallery.8bfā€
Fresco 24.2 - from the file ā€œFilter Gallery.8bfā€
Glass 24.2 - from the file ā€œFilter Gallery.8bfā€
Glowing Edges 24.2 - from the file ā€œFilter Gallery.8bfā€
Grain 24.2 - from the file ā€œFilter Gallery.8bfā€
Graphic Pen 24.2 - from the file ā€œFilter Gallery.8bfā€
Halftone Pattern 24.2 - from the file ā€œFilter Gallery.8bfā€
Halide Bottlenecks 24.2 - from the file ā€œHalideBottlenecks.8bxā€
HDRMergeUI 24.2 - from the file ā€œHDRMergeUI.8bfā€
HSB/HSL 24.2 - from the file ā€œStandard MultiPlugin.8bfā€
IFF Format 24.2 - from the file ā€œStandard MultiPlugin.8bfā€
IGES 24.2 - from the file ā€œU3D.8biā€
Ink Outlines 24.2 - from the file ā€œFilter Gallery.8bfā€
JPEG 2000 24.2 - from the file ā€œJPEG2000.8biā€
Kurtosis 24.2 - from the file ā€œstatistics.8baā€
Lens Blur 24.2 - from the file ā€œLens Blur.8bfā€
Lens Correction 24.2 - from the file ā€œLens Correction.8bfā€
Lens Flare 24.2 - from the file ā€œStandard MultiPlugin.8bfā€
Liquify 24.2 - from the file ā€œLiquify.8bfā€
Matlab Operation 24.2 - from the file ā€œChannelPort.8bfā€
Maximum 24.2 - from the file ā€œstatistics.8baā€
Mean 24.2 - from the file ā€œstatistics.8baā€
Measurement Core 24.2 - from the file ā€œMeasurementCore.8meā€
Median 24.2 - from the file ā€œstatistics.8baā€
Mezzotint 24.2 - from the file ā€œStandard MultiPlugin.8bfā€
Minimum 24.2 - from the file ā€œstatistics.8baā€
MMXCore Routines 24.2 - from the file ā€œMMXCore.8bxā€
Mosaic Tiles 24.2 - from the file ā€œFilter Gallery.8bfā€
Multiprocessor Support 24.2 - from the file ā€œMultiProcessor Support.8bxā€
Neon Glow 24.2 - from the file ā€œFilter Gallery.8bfā€
Note Paper 24.2 - from the file ā€œFilter Gallery.8bfā€
NTSC Colors 24.2 - from the file ā€œNTSC Colors.8bfā€
Ocean Ripple 24.2 - from the file ā€œFilter Gallery.8bfā€
OpenEXR 24.2 - from the file ā€œStandard MultiPlugin.8bfā€
Paint Daubs 24.2 - from the file ā€œFilter Gallery.8bfā€
Palette Knife 24.2 - from the file ā€œFilter Gallery.8bfā€
Patchwork 24.2 - from the file ā€œFilter Gallery.8bfā€
Paths to Illustrator 24.2 - from the file ā€œStandard MultiPlugin.8bfā€
PCX 24.2 - from the file ā€œPCX.8biā€
Photocopy 24.2 - from the file ā€œFilter Gallery.8bfā€
Picture Package Filter 24.2 - from the file ā€œChannelPort.8bfā€
Pinch 24.2 - from the file ā€œStandard MultiPlugin.8bfā€
Pixar 24.2 - from the file ā€œPixar.8biā€
Plaster 24.2 - from the file ā€œFilter Gallery.8bfā€
Plastic Wrap 24.2 - from the file ā€œFilter Gallery.8bfā€
Pointillize 24.2 - from the file ā€œStandard MultiPlugin.8bfā€
Polar Coordinates 24.2 - from the file ā€œStandard MultiPlugin.8bfā€
Portable Bit Map 24.2 - from the file ā€œPBM.8biā€
Poster Edges 24.2 - from the file ā€œFilter Gallery.8bfā€
PRC 24.2 - from the file ā€œU3D.8biā€
Radial Blur 24.2 - from the file ā€œStandard MultiPlugin.8bfā€
Radiance 24.2 - from the file ā€œRadiance.8biā€
Range 24.2 - from the file ā€œstatistics.8baā€
Render Color Lookup Grid 24.2 - from the file ā€œExport3DLUT.8beā€
Reticulation 24.2 - from the file ā€œFilter Gallery.8bfā€
Ripple 24.2 - from the file ā€œStandard MultiPlugin.8bfā€
Rough Pastels 24.2 - from the file ā€œFilter Gallery.8bfā€
Save for Web 24.2 - from the file ā€œSave for Web.8beā€
ScriptingSupport 24.2 - from the file ā€œScriptingSupport.8liā€
Shear 24.2 - from the file ā€œStandard MultiPlugin.8bfā€
Skewness 24.2 - from the file ā€œstatistics.8baā€
Smart Blur 24.2 - from the file ā€œStandard MultiPlugin.8bfā€
Smudge Stick 24.2 - from the file ā€œFilter Gallery.8bfā€
Solarize 24.2 - from the file ā€œSolarize.8bfā€
SP Substance Suite NO VERSION - from the file ā€œMaterialSuite.8liā€
Spatter 24.2 - from the file ā€œFilter Gallery.8bfā€
Spherize 24.2 - from the file ā€œStandard MultiPlugin.8bfā€
Sponge 24.2 - from the file ā€œFilter Gallery.8bfā€
Sprayed Strokes 24.2 - from the file ā€œFilter Gallery.8bfā€
Stained Glass 24.2 - from the file ā€œFilter Gallery.8bfā€
Stamp 24.2 - from the file ā€œFilter Gallery.8bfā€
Standard Deviation 24.2 - from the file ā€œstatistics.8baā€
Substance NO VERSION - from the file ā€œMaterialFilter.8bfā€
Sumi-e 24.2 - from the file ā€œFilter Gallery.8bfā€
Summation 24.2 - from the file ā€œstatistics.8baā€
Targa 24.2 - from the file ā€œStandard MultiPlugin.8bfā€
Texturizer 24.2 - from the file ā€œFilter Gallery.8bfā€
Tiles 24.2 - from the file ā€œStandard MultiPlugin.8bfā€
Torn Edges 24.2 - from the file ā€œFilter Gallery.8bfā€
Twirl 24.2 - from the file ā€œStandard MultiPlugin.8bfā€
U3D 24.2 - from the file ā€œU3D.8biā€
Underpainting 24.2 - from the file ā€œFilter Gallery.8bfā€
Vanishing Point 24.2 - from the file ā€œVanishingPoint.8bfā€
Variance 24.2 - from the file ā€œstatistics.8baā€
Water Paper 24.2 - from the file ā€œFilter Gallery.8bfā€
Watercolor 24.2 - from the file ā€œFilter Gallery.8bfā€
Wave 24.2 - from the file ā€œStandard MultiPlugin.8bfā€
WIA Support 24.2 - from the file ā€œWIASupport.8liā€
Wind 24.2 - from the file ā€œStandard MultiPlugin.8bfā€
Wireless Bitmap 24.2 - from the file ā€œWBMP.8biā€
ZigZag 24.2 - from the file ā€œStandard MultiPlugin.8bfā€

Optional and third party plugins: NONE


Duplicate and Disabled plugins: NONE


Plugins that failed to load: NONE

Unified Extensibility Platform - Extensions:

Home Screen (Loaded) 6.5.0.60 - from the file "C:\Program Files\Common Files\Adobe/UXP/Extensions\com.adobe.ccx.start-6.5.0\"
CDO: 1.136.0
CmdN: 1.17.4
CDP: 1.160.0
Projects: 1.7.0
Loaded at: 144 ms - launch time impact: 18 ms
ccx-timeline (Prepared) 3.1.4.0 - from the file "Required Folder"
CCX Commenting UXP Webview (Loaded) 27.3.0.0 - from the file "Required Folder"
Loaded at: 7165 ms - launch time impact: 0 ms
CCX Sharesheet UXP (Prepared) 24.5.1.0 - from the file "Required Folder"
Photoshop Cloud Value Dialog (Loaded) 1.0.1.0 - from the file "Required Folder"
Loaded at: 148 ms - launch time impact: 0 ms
Share Panel (Loaded) 1.0.6.0 - from the file "Required Folder"
Loaded at: 151 ms - launch time impact: 0 ms
Content Credentials (Loaded) 0.36.3.0 - from the file "Required Folder"
Loaded at: 6761 ms - launch time impact: 0 ms
CC Libraries Panel (Prepared) 3.22.9.0 - from the file "C:\Program Files\Common Files\Adobe/CEP/Extensions\CC_LIBRARIES_PANEL_EXTENSION_3_22_9\"
CAPTURE: 2.0.41 STOCK: 4.0.2
Substance 3D (Prepared) 0.1.5.0 - from the file "Required Folder"
Adjustments Panels (Prepared) 1.6.8.0 - from the file "Required Folder"
Photoshop UXP Export-As (Prepared) 5.8.20.0 - from the file "Required Folder"
Photoshop Facepile (Loaded) 1.0.0.0 - from the file "Required Folder"
Loaded at: 7167 ms - launch time impact: 0 ms
Photoshop In App Messaging (Loaded) 3.5.4.0 - from the file "Required Folder"
Loaded at: 7169 ms - launch time impact: 0 ms
Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "Required Folder"
Plugins Panel (Prepared) 1.4.3.0 - from the file "Required Folder"
IC popup message (Loaded) 1.0.0.0
Loaded at: 5963 ms - launch time impact: 0 ms
Multilayer Protection (Loaded) 1.0.0.0
Loaded at: 5964 ms - launch time impact: 0 ms
Discover Panel (Loaded) 3.2.0.27 - from the file "Required Folder"
Loaded at: 7171 ms - launch time impact: 16 ms
Neural Filters (Registered) 1.15.0.95 - from the file "Required Folder"
Scan time: 0 ms - entries: 31

Extensions:

Libraries 1.0.0 - from the file ā€œC:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_22_9\index.htmlā€
com.adobe.stock.panel.licensing-embedded 1.0.0 - from the file ā€œC:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_22_9\extensions\stock-panel-licensing\index.htmlā€
com.adobe.capture.extension 2.0.41 - from the file ā€œC:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_22_9\extensions\capture\capture.htmlā€
Export As 4.8.15 - from the file ā€œC:\Program Files\Adobe\Adobe Photoshop 2023\Required\CEP\extensions\com.adobe.photoshop.crema\index.htmlā€
Export As 4.8.15 - from the file ā€œC:\Program Files\Adobe\Adobe Photoshop 2023\Required\CEP\extensions\com.adobe.photoshop.crema\index.htmlā€
com.adobe.cclibraries.manager 1.0.0 - from the file ā€œC:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_22_9\manager.htmlā€

Installed TWAIN devices: NONE

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Community Expert ,
Mar 16, 2023 Mar 16, 2023

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GPU is good enough. The only weak spot I can see id in available memory what depend on many things. Open task manager and try to monitor memory whether you are running out of it while using Photoshop as usualy.

 

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Community Expert ,
Mar 16, 2023 Mar 16, 2023

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Hi @Jessica24781290ru9q there are a number of issues at hand here:

1. You only have 27G free in your scratch disk. This is not enough - as you work PS maintains temp file/history using up HD space. This will only give you minutes working in PS before you lockup. I would recommend starting at 50 GB free space - 100+ is better.

2. You have to GPU installed and the UHD 630 is underpowered. Follow the directions here to resolve:

https://helpx.adobe.com/photoshop/kb/troubleshoot-gpu-graphics-card.html#multiple-gpus

 

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Adobe Employee ,
Mar 16, 2023 Mar 16, 2023

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Hi @Jessica24781290ru9q 

 

As others have pointed out some issues with your setup, another is your settings for RAM to be used by Ps... it is reccomended that it be set to 70%

Yours: Memory used by Photoshop: 90 %

 

Please try this and other ideas offered here and let us know if that solves your issue.

 

Thank you,
Cory

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