Export As. Basic Metadata Erased

Forum|Forum|8 years ago
November 15, 2017
2 replies
718 views

This seems like a basic fix, but have not been able to find the solution. I use Photoshop CC on MacBook and suddenly "export as" has begun to erase file metadata. I see a place in the tutorials to choose which data to export, but that is missing on mine (and the "export options" link you see in the image takes me to a tutorial that says choose the nonexistent meta options). Does anyone have an idea for a solution? Thank you!

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Correct answer Chuck Uebele

I don't think that option was there in 2015. You should update to a newer version of PS.

gener7

Community Expert

You can also use the Legacy Save for Web where you do have control over the metadata.

bobettek86769408Author

Participating Frequently

Thanks, gener7. That is what I was doing.

Jeff Arola

Community Expert

What exact version of photoshop cc do you have?

You can find the this out by going to Help>System Info in photoshop and the top line is the Adobe Photoshop Version.

Since Export As has been a work in progress, earlier versions didn't have all the latest functions like the Metadata options.

bobettek86769408Author

Participating Frequently

Thanks, Jeff. It says...

Adobe Photoshop Version: 2015.0.1 20150722.r.168 2015/07/22:23:59:59 CL 1032103 x64

Operating System: Mac OS 10.10.5

System architecture: Intel CPU Family:6, Model:58, Stepping:9 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, HyperThreading

Chuck Uebele

Correct answer

Community Expert

I don't think that option was there in 2015. You should update to a newer version of PS.

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