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ilanaj37895832
ilanaj37895832
Participating Frequently
February 5, 2019
Question

Export As dialogue box is blank

  • February 5, 2019
  • 1 reply
  • 3495 views

I changed nothing in any preferences etc...all of a sudden when I go to Export As, I get a blank screen that pops up. I WAS getting this same blank screen all of a sudden when I hit "NEW" but I clicked some legacy something or another box and at least now I get something although it's just a small panel and not the large one with all the different template options. I did nothing to change anything...same issue with Illustrator as well as InDesign.

What the hell changed?

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    1 reply

    gener7
    Community Expert
    gener7Community Expert
    Community Expert
    February 6, 2019

    One that I do notice is that you checkmarked "Use Legacy (old) New Document Interface under Preferences > General.

    Uncheck it, restart Ps and let me know if that works for you.

    ilanaj37895832
    ilanaj37895832Author
    Participating Frequently
    February 6, 2019

    Sadly no....nothing changed....and I also get no "home screen" no matter what I click for that option (I've clicked, un-clicked and nothing....)

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