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Export > Save for Web Error using new Macbook with M4 Chip

New Here ,
Oct 06, 2025 Oct 06, 2025

Hi, I recently got a new Macbook Pro with M4 Chip and am running Photoshop 25.

 

When I use the slice tool and then Export > Save for Web I get the following error message.

 

kimberly_0731_0-1759759838908.png

 

I've given PSD and Creative Cloud full write access. 

kimberly_0731_1-1759759924545.png

Any suggestions on what could be causing this? 

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Adobe
Adobe Employee ,
Oct 06, 2025 Oct 06, 2025

Hey, @kimberly_0731. Thanks for adding the screenshots; it helps. You have OneDrive Syncing set on this machine. 

Please check if disabling it temporarily helps. 

 

Thanks!
Sameer K
(Type '@' and type my name to mention me when you reply)

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New Here ,
Oct 07, 2025 Oct 07, 2025
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Thanks Sameer, it did work temporarily, but I'm back to getting the same error message again (same results whether One Drive disk access is toggled off or on).

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