Exporting DDS file with Nvidia Texture Tools Plugin

[SacerdoteDan]

Hi, this is my first post here and i'm really needing this help.
I always used this plugin that Nvidia provides to open and export dds files, but when i change the GPU in my computer a error message is showing everytime i try to save as dds.

It's started exactly after i change the GPU of my machine, when i try to save with Alt + Ctrl + S (Save as Copy).

My photoshop is in the last version at the moment, 25.4.
The Nvidia Plugin also is the last version, 2023.3.2
Windows 10 pro Version 10.0.19045 Build 19045

My setup:
Ryzen 5 4600g
Rx 6600
16gb Ram

[Sameer K · Accepted solution]

Hey, @SacerdoteDan. Welcome to the Photoshop Community. I'll help you figure this out. 

I've researched the error code & it may not be related to Photoshop. I found this conversation in Nvidia Forums:
https://adobe.ly/42xBdbr

The original reporter used AMD RX 7800XT & you're using RX 6600; the fix is determined by rolling back or updating the GPU drivers. 

Let me know how it goes. Thanks! 

Sameer K

[SacerdoteDan]

hii, thank you so much for your help sir, i was afraid that the RX 7800XT driver version that you mencioned was no compatible with the RX 6600, but in the end it's all the same, so it worked perfectly, thank you again!