Eye Dropper Tool Not Selecting color outside of Photoshop

Forum|Forum|5 years ago
March 22, 2020
3 replies
8859 views

I've recently purchased a new 2019 Macbook Pro with specs below.

macOS Catalina 10.15.3

2.4 GHz 8-Core Intel Core i9

64 GB 2667 MHz DDR4

AMD Radeon Pro 5500M 8 GB

I'm currently running Photoshop 21.1.1 and when I try to choose the eyedropper tool click and drag outside photoshop to choose a color from the web or anything else on my desktop photoshop isn't recognizing anything outside of photoshop. Anyone else having this issue?

Correct answer Michael J. Hoffman

With Catalina, you'll have to give Photoshop permission to access the screen outside of the application. Go to System Settings > Security & Privacy > Privacy, and click the Screen Recording section and make sure Photoshop is enabled:

c.pfaffenbichler

Community Expert

Just to make sure: The initial click is on the Photoshop Canvas?

M

marco_2812

Participant

Yes, you need to click and hold it, then take it wherever you need to.

Michael J. Hoffman

Correct answer

Community Expert

With Catalina, you'll have to give Photoshop permission to access the screen outside of the application. Go to System Settings > Security & Privacy > Privacy, and click the Screen Recording section and make sure Photoshop is enabled: