Skip to main content
AfroJay86
AfroJay86
Participant
March 4, 2020
Question

Eye dropper tool picking wrong color Photoshop CC 21.1

  • March 4, 2020
  • 5 replies
  • 994 views

When I use the eyedropper tool to paint something, for a few minutes, it picks the color I want. But after a while, the eyedropper tool will show the sample ring, with the correct color, but the swatch will be gray/white. Also, the workspace will scroll to the left a little. Not sure if it's related. I'm a little tired of closing and re-opening my project just to get the eyedropper working again. 

    This topic has been closed for replies.

    5 replies

    F
    Felipe5FD4
    Participant
    January 27, 2021

    I know that is a bit old, but I had the same issue! Changed from 101 by 101 average on the eye dropper options to "point sample", and got solved

    S
    Sabrina5ECF
    Participant
    February 26, 2021

    This is the solution!

    M
    Monching Bamboo
    Participant
    August 21, 2020

    It seems to be accompanied by malfunctioning of the Marquee and Lasso tools as well. I think it's a glitch in the program.

     

    Someone suggested uninstalling the latest version and installing an older version (through Creative Cloud) until Photoshop fixes the issue.

    M
    Monching Bamboo
    Participant
    August 21, 2020

    Having the same problem, on 2 different computers. It's very irritating and so far I can't seem to find a solution.

    Mythlopez
    Mythlopez
    Participant
    May 5, 2020

    no solution but i am dealing with this problem as well and is gotten so bad that even reseting photoshop doesnt fix it

     

    tklempel
    tklempel
    Participant
    March 9, 2020

    Sorry I have no solution, but chiming in to say I'm having the exact same problem.  I have also noticed simultaneously that my layer masks are becoming pixelated when active (so nearly impossible to see my brushstrokes), then looking normal when I select a different layer and zoom out. Both of these began glitching about 2 days ago, and both are an incredible waste of time in the work day! 😞  

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices