eyedropper tool

Forum|Forum|8 years ago
February 13, 2018
2 replies
1163 views

question- with cs6 i am able to use the eyedropper tool to select a color outside of ps. with ps cc2017/18 i am not able to select colors outside ps, anyone else having this issue?

eyedropper tool problem

This topic has been closed for replies.

pixxxelschubser

Community Expert

No problems here under Windows in PS CC2017 und PS CC2018.

Do you really select the (correct) eyedropper tool?

And not the 3D eyedropper tool?

Do you really press the left mouse button inside your Photoshop document and hold while moving the cursor outside the Photoshop window?

W

w30Author

Participating Frequently

yes, correct tool selected and left button pressed. am able to select colors within ps document. opened 2017 and just started pressing keys on the keyboard and when print screen is pressed/released, am able to select colors outside of ps normally. this did not work in ps2018. win7(64bit)

davescm

Community Expert

Can we check exactly what you are doing.

To select a colour outside of Photoshop I need to click inside Photoshop then hold the left key down whilst dragging the eyedropper outside. The colour is picked up when I release the mouse.

Dave

Norman Sanders

Legend

It works without a problem on Mac cc2018. Does resetting the tool solve the problem?

W

w30Author

Participating Frequently

resetting the tool did not change the issue. thanks for responding. win7(64bit)

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