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Margaret32212751mhe2
Participant
September 11, 2023
Question

Failed Instalation

  • September 11, 2023
  • 2 replies
  • 177 views

Hello, I keep getting a failied installation notification on my mac (which has enough storage). Any insights as to what to do? This is for photoshop.

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    2 replies

    Kevin Stohlmeyer
    Community Expert
    Kevin StohlmeyerCommunity Expert
    Community Expert
    September 11, 2023

    Hi @Margaret32212751mhe2 I would run the Creative Cloud cleaner tool to remove all previous install packages and resources then download the CC desktop app and try again. Backup any brushes, actions, etc. that you need saved prior.

    https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

     

      M
      Margaret32212751mhe2Author
      Participant
      September 11, 2023

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